Specialist Services Officer
vor 2 Monaten
Do you want to work for an iconic Western Australian organisation committed to changing lives and making a difference to your community?For more than 130 years, St John WA has been a cornerstone of support in Western Australia connecting with community through education, training and care.St John WA is powered by team members who have a strong sense of belonging and purpose and combined we are a leader in pre-hospital care and related products with a team of 8500 including 3500 paid team members and 5000 volunteer team members.As the Specialist Services Officer, you will manage the coordination of the Emergency Rescue Helicopter Services and the identification of potential cases for Special Operations Paramedics. This includes the tasking and dispatching of these resources and follow up throughout the state of Western Australia, in a timely and efficient manner while providing prompt service and appropriate information transfer.What you'll do:Identify, receive and action urgent and non-urgent requests for ERHS and special operations paramedic attendanceEnsure correct and accurate identification and coordination of additional resource requirements during major incidentsOrganise the dispatch of helicopter, special operations paramedic and emergency management resources in an appropriate and timely mannerProvide a prompt service and appropriate information transfer working to strict time framesProvide mission oversight of helicopter, special operations paramedic and emergency management taskingsDevelop effective communication with internal and external stakeholdersResponsibility for determining and communicating a stand down to crew when all appropriate stand down criteria have been metIdentify, compile and audit calls which fall into the category of a missed tasking whereby specialist response would have been appropriate, but not activated.Review monthly specialist tasking report dataPerform electronic recording of information requests on CAD, manual recording as requiredDevelop a knowledge base of all localities within the state of Western Australia and the limitations of the helicopters.What you'll need:Have a minimum three years' experience as an Ambulance Paramedic (AP1) or equivalent on-road operational classificationPossess a high level of communication skills, both verbal and writtenDemonstrated ability to work as part of a team and autonomouslyIntegrity and a high level of confidentialitySound experience in Microsoft Office suitesHigh attention to detailAbility to remain calm, compassionate and professional while taking control of stressful situationsAbility to effectively communicate during times of high stress and short time-framesTo ApplyTo apply for this exciting opportunity please select "Apply Now".Applications close Sunday 10th November 2024 at 6:00pmSt John WA is committed to creating an inclusive environment which provides a sense of belonging and enables a welcoming, diverse, capable and connected workforce who represent the community we serve.
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Specialist Services Officer
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Perth, Österreich Stjohnqld VollzeitDo you want to work for an iconic Western Australian organisation committed to changing lives and making a difference to your community? For more than 130 years, St John WA has been a cornerstone of support in Western Australia connecting with community through education, training and care.St John WA is powered by team members who have a strong sense of...
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