Ict Support Officer
vor 2 Monaten
We are seeking a dedicated and proactive ICT Support Officer to join our dynamic IT team at Freelancer.com. In this role, you will be the first point of contact for our users, responsible for providing high-quality support, troubleshooting, and technical assistance. The ideal candidate is customer-focused, detail-oriented, and skilled in problem-solving, helping users get the most out of their technology solutions. You will be responsible for resolving a variety of technical issues and queries while maintaining a high standard of customer service.Key Responsibilities:Act as the primary point of contact for all ICT-related inquiries, issues, and requests from users.Guide and assist users in understanding and effectively using their devices, applications, and systems.Provide first-level and second-level support and troubleshoot a variety of technical issues related to hardware, software, networks, and other IT services.Escalate unresolved issues to the appropriate internal teams and follow up to ensure a prompt resolution.Assist users with their technical problems, including troubleshooting software and platform issues.Log, monitor, and update service requests in the ticketing system, ensuring accurate documentation and efficient resolution times.Participate in ICT projects and contribute to improving service delivery and user satisfaction.Identify, document, and escalate any software bugs and improvement opportunities to the technical teams.Actively participate in team meetings, contributing to improving processes and overall customer satisfaction.Keep up-to-date with company ICT policies, procedures, and security protocols to provide accurate information and guidance to users.Requirements:Diploma or higher qualification in Information Technology, Computer Science, or a related field.Proven experience in an ICT support role.Strong knowledge of Windows, macOS, and basic networking concepts.Strong troubleshooting and problem-solving abilities.Exceptional English communication skills - both written and verbal.Familiarity with common helpdesk software and ticketing systems.Ability to work well under pressure and manage multiple priorities.Excellent problem-solving and communication skills, with the ability to explain technical information to non-technical users.Detail-oriented and a fast learner.Ability to work independently as well as part of a team.A proactive and customer-focused approach, with a commitment to delivering high-quality service.What We OfferA supportive and inclusive work environment with opportunities for career growth.Access to continuous learning and professional development.The chance to be part of a collaborative team dedicated to innovation and excellence.Benefits:A meritocratic culture with the ability to take ownership and fast track your career.Weekly Town Halls with the all important Q&A session with the CEO (you really can ask him anything)Friday lunches - We finish each week with a catered lunch. Every Friday we offer a different cuisine from local restaurants.Fully stocked kitchens + yes we do have beer taps (and a bar with a killer view).Competitive salary package - $74k - $84k per annum.Hack-a-thons - Get hacking and programming in this quarterly company-wide where teams create solutions to existing problems and win prizes. The 2-day event is filled with games, events, shows, food and more.Fun events (we once built a soccer stadium in the office with two tonnes of turf).Located at Grosvenor Place - Home of Freelancer HQ, this iconic building and location with harbour views with weekly and complimentary classes, activities, events, promotions, competitions and deals.If you're passionate about technology and enjoy helping people, we'd love to hear from you Join us as an ICT Customer Support Officer and be an essential part of our team, driving better solutions and experiences for our users.
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Ict Support Officer
vor 2 Monaten
Sydney, Österreich Freelancer.Com VollzeitWe are seeking a dedicated and proactive ICT Support Officer to join our dynamic IT team at Freelancer.com. In this role, you will be the first point of contact for our users, responsible for providing high-quality support, troubleshooting, and technical assistance. The ideal candidate is customer-focused, detail-oriented, and skilled in problem-solving,...
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Ict Officer
vor 1 Woche
Sydney, Österreich Ability WA VollzeitAbout the position As an IT Officer at Ability WA, you will provide customer-focused support by assisting end-users with their queries and managing various aspects of the ICT environment. You will collaborate closely with your team to efficiently resolve basic issues and support larger projects within Ability WA.As an ICT officer, you will:Support day-to-day...
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Ict Support Specialist
vor 2 Monaten
Sydney, Österreich Kbr VollzeitTitle: ICT Support Specialist Your KBR future – delivering solutions and changing the world About KBR: KBR delivers science, technology and engineering solutions to governments and companies around the world.KBR employs approximately 34,000 people performing diverse, complex, and mission-critical roles in 33 countries. With around 2,000 employees in 6...
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Technology Specialist
vor 2 Monaten
Sydney, Österreich C4I Solutions VollzeitTechnology Specialist - Managed ICT SupportAbout the job:The Technology Specialist - Managed ICT Support role involves providing a range of advisory duties supporting our clients in Defence and Government, either on client site or back of office.We are seeking expressions of interest from experienced Defence Managed ICT Support Specialists to support...
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Ict Manager
vor 4 Wochen
Sydney, Österreich The Polyglot Group VollzeitPolyglot Group is a leading global consulting firm that specializes in human resources, recruitment, and language services. We provide our clients with innovative and tailored solutions to help them navigate the complexities of the global business landscape.Position Overview:We are currently seeking a highly experienced ICT Manager to join our team in...
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Ict Commercial Manager
Vor 2 Tagen
Sydney, Österreich West Recruitment Consulting VollzeitSalary: $130,000 - $150,000 + Super + Bonus Reference ID: 19802312 Contact: David Smith Email: ****** Call: 0414 439 786 West Sector: Accounting and Finance Job Summary - 2 roles - $130,000 - 150,000 + super + bonus- ICT Procurement experience essential- Based in Western Sydney with onsite parking - hybrid model Job Description Your new employer:Our client...
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Ict Procurement Manager
vor 2 Monaten
Sydney, Österreich West Recruitment Pty Ltd VollzeitCall: 9689 8910 West Sector: Technology Job Summary - Located in Huntingwood 2 days a week- ICT Procurement experience essential- Day rate of $650 - 750 (8 hour day) Job Description Your new employer:Your new employer provides energy services to over 2.5 million people living and working across Sydney's Greater West, the Blue Mountains, the Southern...
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Ict Procurement Manager
vor 3 Monaten
Sydney, Österreich West Recruitment Pty Ltd VollzeitCall: 9689 8910 West Sector: Technology Job Summary - Located in Huntingwood 2 days a week- ICT Procurement experience essential- Day rate of $650 - 750 (8 hour day) Job Description Your new employer:Your new employer provides energy services to over 2.5 million people living and working across Sydney's Greater West, the Blue Mountains, the Southern...
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C4I Solutions Pty | Technology Specialist
vor 2 Monaten
Sydney, Österreich Tideri Jobbörse VollzeitTechnology Specialist - Managed ICT Support About the job: The Technology Specialist - Managed ICT Support role involves providing a range of advisory duties supporting our clients in Defence and Government, either on client site or back of office.We are seeking expressions of interest from experienced Defence Managed ICT Support Specialists to support...
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Phillip Riley | Ict Support
Vor 2 Tagen
Sydney, Österreich Tideri Jobbörse VollzeitPhillip Riley are seeking an ICT Support & Test Engineer in NSW.Fantastic Location and working environment.We are on the lookout for an excellent and passionate ICT Support & Test Engineer to aid the business project rollout period.You will be required to jump straight in and assist the business.The role: Undertaking inspections, analyzing, and reviewing...
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Administrative Assistant Ict
vor 1 Monat
Sydney, Österreich Saint Ignatius' College Riverview VollzeitSaint Ignatius' College Riverview is a Catholic boys' school in the Jesuit tradition. Located in Lane Cove, Sydney, Cammeraigal Country, this leading independent school delivers a holistic education to both day and boarding students from Years 5 to 12.The College is currently seeking applications for the ongoing part-time position of Administrative Assistant...
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Ict Service Desk Level 1 Support – Anmm
vor 3 Wochen
Sydney, Österreich Council Of Australasian Museum Directors Vollzeit12-month contract with possibility of extensionLocation: Pyrmont NSWContact: Michy Chee, Email: [Contact email not provided]The Australian National Maritime Museum is seeking an experienced and efficient ICT Service Desk Level 1 Support to join our ICT team in this full-time, non-ongoing APS Level 5 position.As one of Sydney's most visited museums, the...
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Ict Support – Applications Analyst
vor 2 Monaten
Sydney, Österreich Ravenswood School For Girls VollzeitRavenswood School for Girls is a Uniting Church Prep to Year 12 day and boarding school for girls located on Sydney's North Shore. Ravenswood offers both the HSC and the IB Diploma Programme as well as the PYP in the Junior School. It is a school where staff enjoy a range of benefits that foster health and wellbeing, and students achieve outstanding academic...
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Ict Support – Applications Analyst
vor 2 Monaten
Sydney, Österreich Tideri Jobbörse VollzeitRavenswood School for Girls is a Uniting Church Prep to Year 12 day and boarding school for girls located on Sydney's North Shore.Ravenswood offers both the HSC and the IB Diploma Programme as well as the PYP in the Junior School.It is a school where staff enjoy a range of benefits that foster health and wellbeing, and students achieve outstanding academic...
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Ict Support – Applications Analyst
vor 2 Monaten
Sydney, Österreich Ravenswood School For Girls VollzeitRavenswood School for Girls is a Uniting Church Prep to Year 12 day and boarding school for girls located on Sydney's North Shore.Ravenswood offers both the HSC and the IB Diploma Programme as well as the PYP in the Junior School.It is a school where staff enjoy a range of benefits that foster health and wellbeing, and students achieve outstanding academic...
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Ict Support – Applications Analyst
vor 2 Monaten
Sydney, Österreich Ravenswood School For Girls VollzeitRavenswood School for Girls is a Uniting Church Prep to Year 12 day and boarding school for girls located on Sydney's North Shore. Ravenswood offers both the HSC and the IB Diploma Programme as well as the PYP in the Junior School. It is a school where staff enjoy a range of benefits that foster health and wellbeing, and students achieve outstanding academic...
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Ict Business Development Manager
Vor 2 Tagen
Sydney, Österreich Digidis Anz Pty Ltd VollzeitAs part of ramping-up the Australian office activities, the ICT Business Developer Manager will handle the creation and management of the initial team as well as leading the business development for the APAC region.Typical expected activities:Compiling lists of prospective client businesses using trade directories and other sourcesAcquiring and updating...
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Ict Business Development Manager
Vor 4 Tagen
Sydney, Österreich Digidis Anz Pty Ltd VollzeitAs part of ramping-up the Australian office activities, the ICT Business Developer Manager will handle the creation and management of the initial team as well as leading the business development for the APAC region.Typical expected activities: Compiling lists of prospective client businesses using trade directories and other sourcesAcquiring and updating...
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It School Support Officer
vor 1 Woche
Sydney, Österreich St George Christian School VollzeitAbout CEM Christian Education Ministries (CEM) is a protestant non-denominational, Christian Education organisation, whose mission is to develop each and every student to be equipped spiritually, academically, socially and physically to flourish into their full potential, and be a positive influence on the world around them.CEM is wholeheartedly committed to...
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The Polyglot Group | Ict Manager
vor 4 Wochen
Sydney, Österreich Tideri Jobbörse VollzeitPolyglot Group is a leading global consulting firm that specializes in human resources, recruitment, and language services.We provide our clients with innovative and tailored solutions to help them navigate the complexities of the global business landscape.Position Overview: We are currently seeking a highly experienced ICT Manager to join our team in...
