Member Experience Officer
vor 4 Wochen
About the role : Working with us at Heritage Bank as a Member Experience Officer , you will be the face of our business for our members and will be responsible for delivering consistent high quality customer service.
We have a part-time role (consisting of 66.5 hours per fortnight) that will be based at our Heritage Bank, Robina Branch.
The role may require you to also support nearby branches on occasion.
We take great pride in giving our members the best experience we possibly can – consistently, across everything we do.
Being member-owned means we are passionate about our members.
We need to ensure that with every interaction whether on the phone or face to face, we provide the right solutions and appropriate outcomes.
Being able to connect meaningfully and personally with our members is core to our success as it helps us to support our members' financial needs and assist them in achieving their goals.
What you'll be doing Assisting members with their transactional needs and enquiries Engaging in needs-based conversations to find the right solutions for our members, every time
Building relationships to help members achieve their long-term financial goals Educating members on how to utilise digital and mobile banking tools to enhance their banking experience Collaborating with your team to achieve strategic goals Here's what you can do for us: We are looking for team members who are driven by achieving positive customer outcomes.
You must be a confident communicator, with a genuine passion for helping people.
To be successful in the role you will also need cash handling and reconciliation experience, be digitally savvy and able to quickly grasp new systems.
Previous experience in a customer service role and prior experience in banking would be highly regarded.
Why you'll love working here
Are you ready to embark on a distinctive career opportunity with People First Bank?
Following the merger of People's Choice and Heritage Bank in March 2023, we are on an exciting journey to unify our member focus, products, services, and technology under a single company name and brand.
People First Bank embodies our commitment to prioritising people above all else.
We are 100% member owned, with approximately 720,000 members and 1,900 employees.
We have dual head offices in Adelaide and Toowoomba, and 95 branches across South Australia, Victoria, New South Wales, Queensland and the Northern Territory, trading under two brands, Heritage Bank and People's Choice.
When you come to work at People First Bank, you'll be joining a team of inclusive, friendly, and motivated employees who value making a difference every day for our members, community, and the planet.
We are committed to creating an outstanding working environment where you feel supported, can continue to develop and are proud advocates of our members and our business.
Putting 'People First' starts with our team members and we are committed to creating an outstanding working environment where you feel supported, can continue to develop and are proud advocates of our members and our business.
We believe the little extras can make a big difference in supporting your success
We offer a range of attractive benefits for our team members including career development opportunities, discounts on financial products and services, and celebrate the work of our people through our peer driven recognition program.
Paid parental leave and special leave provisions.
Employee banking benefits and discounted insurances.
Career development opportunities, and ongoing training, coaching and support.
A dedicated Employee Assistance Program for you and your family to access in times of need.
Access to wellness initiatives for you and your immediate family members.
Paid volunteering days and access to a diverse range of community and charitable initiatives.
Next Steps : Sounds like a great place to work, doesn't it?
We'd love to hear from you about this exciting opportunity.
Click 'Apply Now' and submit your application, including an up-to-date CV and cover letter.
Applications close: 8am Monday 6 January 2025.
During the Christmas - New Year period (Monday 23 December 2024 to Monday 6 January 2025), we will endeavour to maintain as seamless an experience as possible for candidates applying for opportunities.
However, please note that interview scheduling will not recommence until 6 January 2025.
If you have any questions, please contact: ****** We are committed to diversity and inclusion and support candidate requests for adjustments to enable everyone to equitably participate in our selection process.
-
Member Experience Officer
vor 2 Monaten
Gold Coast, Österreich Heritage Bank VollzeitMember Experience Officer - Heritage Bank, Nerang & The Pines BranchesWorking with us at Heritage Bank as a Member Experience Officer , you will be the face of our business for our members and will be responsible for delivering consistent high quality customer service.We have a part-time role (consisting of 66.5 hours per fortnight) that will be based at our...
-
People'S Choice Credit Union | Member Experience Officer
vor 2 Monaten
Gold Coast, Österreich Heritage Bank VollzeitMember Experience Officer - Heritage Bank, Nerang & The Pines Branches Working with us at Heritage Bank as a Member Experience Officer , you will be the face of our business for our members and will be responsible for delivering consistent high quality customer service. We have a part-time role (consisting of 66.5 hours per fortnight) that will be based at...
-
People'S Choice Credit Union | Member Experience Officer
vor 2 Monaten
Gold Coast, Österreich Heritage Bank VollzeitMember Experience Officer - Heritage Bank, Nerang & The Pines Branches Working with us at Heritage Bank as a Member Experience Officer , you will be the face of our business for our members and will be responsible for delivering consistent high quality customer service. We have a part-time role (consisting of 66.5 hours per fortnight) that will be based at...
-
Buscojobs | Senior Member Experience Officer
Vor 3 Tagen
Central Coast, Österreich Tideri Jobbörse VollzeitSenior Member Experience Officer - Heritage Bank, Queen Street Branch Job Description About the role: Working with us at Heritage Bank as a Senior Member Experience Officer, you will be the face of our business for our members and will be responsible for delivering consistent high-quality customer service.We have a full-time role that will be based at our...
-
Guest Experience Manager
vor 2 Monaten
Gold Coast, Österreich National Trust Of Australia Queensland VollzeitGuest Experience Manager About National Trust Queensland & Currumbin Wildlife SanctuaryVoted one of the Gold Coast's most popular tourist destinations, Currumbin Wildlife Sanctuary is the crown jewel of the National Trust of Australia (Queensland) [NTAQ] properties.As one of Queensland's earliest nature-based tourist destinations, the Sanctuary is a physical...
-
Guest Experience Manager
vor 2 Monaten
Gold Coast, Österreich National Trust Of Australia Queensland VollzeitGuest Experience Manager About National Trust Queensland & Currumbin Wildlife SanctuaryVoted one of the Gold Coast's most popular tourist destinations, Currumbin Wildlife Sanctuary is the crown jewel of the National Trust of Australia (Queensland) [NTAQ] properties. As one of Queensland's earliest nature-based tourist destinations, the Sanctuary is a...
-
Member Service Officer
vor 20 Stunden
Central Coast, Österreich Buscojobs VollzeitDubboNewcastle PermanentPost on : 24 January 2024About the roleWe are seeking a dynamic and motivated Member Service Officer to work in our Dubbo Branch.This is a part-time position, working Monday, Tuesday, and Friday 8.45am-5.15pm.Our Member Service Officers are highly respected and valued.Their commitment and passion have made a huge contribution to the...
-
Guest Experience Manager
vor 2 Monaten
Gold Coast, Österreich National Trust Of Australia Queensland VollzeitGuest Experience ManagerAbout National Trust Queensland & Currumbin Wildlife SanctuaryVoted one of the Gold Coast's most popular tourist destinations, Currumbin Wildlife Sanctuary is the crown jewel of the National Trust of Australia (Queensland) (NTAQ) properties. As one of Queensland's earliest nature-based tourist destinations, the Sanctuary is a physical...
-
Customer Experience Officer
vor 1 Woche
Central Coast, Österreich Buscojobs VollzeitAbout The Exchange OranaThe Exchange in Dubbo is a vibrant community space dedicated to empowering individuals and businesses to grow, connect, and succeed.We host a variety of events, offer co-working spaces, meeting rooms, private offices, and provide support to our members, all within a welcoming and dynamic environment.Position : Customer Experience...
-
Customer Experience Officer
vor 2 Wochen
Central Coast, Österreich Buscojobs VollzeitAbout The Exchange Orana The Exchange in Dubbo is a vibrant community space dedicated to empowering individuals and businesses to grow, connect, and succeed.We host a variety of events, offer co-working spaces, meeting rooms, private offices, and provide support to our members, all within a welcoming and dynamic environment.Position : Customer Experience...
-
Operations Team Member
vor 4 Wochen
Gold Coast, Österreich The Good Guys Discount Warehouses (Australia) Pty Ltd VollzeitCustomer Service, Administration & Operations 1 Job no: 513162Work type: CasualLocation: QLD - MetroCategories: Customer Service, Administration & OperationsAdvertised: 10 Dec 2024 E. Australia Standard TimeApplications close: 10 Jan 2025 E. Australia Standard TimeAbout Us At The Good Guys we're driven by our purpose to help families live better for...
-
Operations Team Member
vor 2 Monaten
Gold Coast, Österreich Tideri Jobbörse VollzeitCustomer Service, Administration & Operations 1 Job no: 512954Work type: CasualLocation: QLD - MetroCategories: Customer Service, Administration & OperationsAdvertised: 08 Nov 2024 E. Australia Standard TimeApplications close: 08 Dec 2024 E. Australia Standard Time About Us At The Good Guys we're driven by our purpose to help families live better for...
-
Housekeeping Team Member
vor 2 Monaten
Gold Coast, Österreich Tricare VollzeitEstablished for 50 years, TriCare is one of Queensland's largest private owners and managers of retirement communities and aged care residences.TriCare's Runaway Bay Retirement Community, located in Gold Coast's North, is seeking a permanent part-time Housekeeping Team Member (Cleaner) for 44 hours per fortnight. Workdays will be: Monday to Thursday 8:00 am...
-
Revo Fitness | Member Experience Lead
vor 1 Monat
Central Coast, Österreich Tideri Jobbörse VollzeitJoin the Member Experience team at Shellharbour Casual role with genuine future career opportunities Genuine focus on member experience & Not Sales - it's all about the Vibe!The Opportunity At Revo Fitness, we're so excited to be breaking ground and bringing our simple gym membership to Shellharbour in New South Wales!We're embarking on a serious and...
-
Member Experience Sales Associate
vor 1 Woche
Central Coast, Österreich Buscojobs VollzeitWe're on the lookout for high caliber results-driven team members to join the Orangetheory Fitness Afterburn Coaching Team!At Orangetheory Fitness, our heartbeat is to deliver proven fitness results for a healthier world.We're passionate about the ability for all people, regardless of age, shape, size, or ability to be successful and achieve life-changing...
-
Team Member
vor 7 Stunden
Gold Coast, Österreich Burger’D VollzeitAt Burgerd, we're all about serving high-quality, delicious burgers and creating a welcoming environment for our customers.We're looking for a dedicated and reliable team member to join us on a casual full-time basis, with the flexibility to work across multiple locations.Job Responsibilities: Prepare and cook menu items to Burgerd's high standards, ensuring...
-
Ministry Team Member
Vor 2 Tagen
Gold Coast, Österreich The Salvation Army Vollzeittime left to apply End Date: January 12, 2025 (8 hours left to apply)job requisition id R47514Number of Positions Available: 1ABOUT USThe Salvation Army is a Christian movement and one of Australia's largest and most-loved charities.We believe in doing good that transforms lives and futures for the better.It is this belief which drives us to find new ways...
-
Buscojobs | Customer Experience Officer
Vor 6 Tagen
Central Coast, Österreich Tideri Jobbörse VollzeitAbout The Exchange Orana The Exchange in Dubbo is a vibrant community space dedicated to empowering individuals and businesses to grow, connect, and succeed.We host a variety of events, offer co-working spaces, meeting rooms, private offices, and provide support to our members, all within a welcoming and dynamic environment.Position : Customer Experience...
-
Team Member
vor 2 Monaten
Gold Coast, Österreich Schnitz Franchising Pty VollzeitOwn it While it's Hot Every job promises good culture and opportunity. But here, they're real and yours for the taking.We've been serving up golden-crumbed, pan-fried schnitzels since 2007, using a traditional Polish family recipe. Yup, we've sure grown in that time - from a small family business into a nationwide franchise! But the passion and care we put...
-
Team Member
vor 7 Stunden
Gold Coast, Österreich Grill'D VollzeitTEAM MEMBER (TRAINEE)About Grill'dGrill'd is so much more than just nutritious burgers; it's an experience – made up of great ambiance and of course, brilliant customer service.We now operate over 170 locally-minded restaurants around the country!We're looking for awesome people to join our crew at Grill'd Harbour Town!What's involved?Being the face and...
