Customer Service Representative | Afternoon
Vor 4 Tagen
As a call centre representative, you will be assisting customers over the phone, email and live chat on various enquiries regarding the use of the company's online entertainment platforms.
Key Responsibilities: Provide exceptional support across phone, email, and live chat channels.Assist with customer enquiries, ensuring a seamless experience on our platform.Collaborate with wider teams such as risk & compliance.Must be able to work afternoon & evening hours, weekends and public holidays (penalty rates paid).Your Work Schedule: Tuesday to Friday: 2 PM - 10 PM (1 day in the office).Saturday / Sunday / Public Holidays: 12 PM - 8 PM (Penalty rates of 1.5x apply).This is a full-time permanent opportunity with room for progression.About You: Customer service experience (call-centre preferred).Experienced in working evening / night shifts.Excellent verbal and written communication skills.Must be able to work hours outlined.Perks & Benefits: Salary: $65K + Super + Penalty rates on weekends + Annual Bonus.Training provided.Internal progression opportunities.Subsidised insurance premiums up to $2000 after 1 year.Ready to elevate your career? Click "Apply Now" or contact Amy at or via email at to discuss this exciting opportunity.
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