Cafe/Restaurant Supervisor
Vor 2 Tagen
Full-time Position for a Café/Restaurant Supervisor is available in Cairns City QLD 4870.
SKILLS: The role requires you to hold at least a relevant AQF (or equivalent) Cert IV or above + 12 months of relevant employment experience.
RESPONSIBILITIES: The role of Café/Restaurant Supervisor is to supervise, coordinate and train food and beverage staff and ensure a high level of customer service is delivered to guests.
DUTIES: Supervise operations of Café and Restaurant – ensure smooth daily operations.Supervise and train staff – assist in the induction and training of all food and beverage staff ensuring all competencies are met.Monitor staff - including rosters, performance and resolving any grievances.Plan daily work – plan set and inform staff of timing and priorities of work tasks whilst dealing with problems as they arise to minimise impact on scheduled work.Consult with business owners/managers and other staff – ensure regular communication with owners/manager ensuring to carry out any instructions from management.Provide high level of customer service – take reservations, greet, and acknowledge each guest in a friendly manner, handle customer complaints positively.End of day reporting and staff cost / beverage cost monitoring and reporting.Preparing displays and presenting stock, including specials.Preparing and mixing a range of sophisticated drinks.Practice, promote and follow OH&S procedures - be a lead participant in the quality improvement process whilst promoting safety to staff and patrons.Coordinate emergency response - promptly ascertain the scope and severity of the emergency and develop the appropriate responses.
Follow the café emergency procedures, understand evacuation procedures, and ensure full compliance.Ensure premises and equipment are clean – where required ensure all areas of the Café/Restaurant are maintained in a clean manner.Observe and enforce Liquor Licensing – ensure that the liquor licensing requirements are adhered to at all times ensuring all staff are aware of requirements and any breaches by patrons are dealt with promptly.Entry/supervision of entries in accounting records required to be kept and maintained under the relevant industry standards.Ensure adequate stock levels – monitor and ensure adequate stock levels are maintained in all areas of the establishment.Other incidental and peripheral duties as requested by the employer.ADDITIONAL ATTRIBUTES: Lead by example at all timesThe ability to multitask while keeping a high level of attention to detailSALARY: An annual salary of $60,000 - $70,000 based on experience.
TO APPLY: Applications in Word format should be forwarded to us by clicking the 'Apply' button below.
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