Restaurant Supervisor

vor 1 Woche

Melbourne, Österreich The Hotel Windsor Vollzeit

The Hotel Windsor is an iconic Australian hotel embodying the architecture and elegance of a European style 'Grand Hotel', situated on Spring Street and located at the 'Paris' end of Melbourne. Inside, you will find our stunning and historic dining room, One Eleven, renowned for being the 'Home of Afternoon Tea'. Offering à la carte-style breakfast in the mornings and afternoon tea from noon. An occasion at One Eleven is not to be missed
We welcome positive, passionate, honest and hardworking individuals into our team and commit ourselves to the highest professional standards. We support integrity and initiative, and we strive to give opportunities for personal and professional development in a supportive environment.
The Opportunity
We are looking for a dynamic, confident and service-minded individual to join our team as a full-time Restaurant Supervisor
As a vital member of our team, the Restaurant Supervisor will oversee daily operations, ensuring exceptional service and a seamless dining experience for our guests.
Daily Responsibilities

Assisting the Restaurant Manager in overseeing service and motivating the team to achieve maximum customer satisfaction
Taking reservations, organising the floorplan, as well as greeting and seating guests
Providing on-the-job training to staff on all aspects of service as well as presentation and grooming
Ensuring compliance with service standards and hotel policies
Staff scheduling and roster planning
Conducting daily briefings to communicate necessary information
Ensuring a professional work environment and that accurate records are maintained
Overseeing cleanliness and maintenance of the restaurant including hygiene and safety standards

Skills and Experience

Minimum three years' experience in a 5 star hotel or fine dining environment
Minimum one year experience in a similar role
Current Responsible Service of Alcohol (RSA) certificate
Excellent customer service skills, including confidence when dealing with complaints and resolution should the need arise
A positive attitude that is aligned with our company values and culture
Excellent personal presentation and grooming standards
Ability to demonstrate leadership and show initiative
Ability to adapt and succeed in high-pressure service periods
Ability to communicate clearly, professionally and concisely
Curiosity and a desire to expand your knowledge
Experience using SevenRooms and MICROS Simphony highly regarded
Availability to work weekends, early mornings and public holidays, on a rotating roster

This is a full-time position on a rotating roster. You must have full work rights in Australia to apply.
Please note that only short-listed candidates will be contacted for this role.
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