Manager, Customer Advocacy | Sydney, Au
vor 1 Tag
Manager, Customer Advocacy
Westpac Banking Corporation, Sydney, Australia
Job Description
Permanent role
Sydney, Melbourne, Brisbane, Adelaide
Hybrid working model
52024 - Manager, Customer Advocacy
How will I help?This role will support the execution of customer and broker events that will improve customer satisfaction. In addition, the Manager, Customer Advocacy will be required to elevate and develop customer activity whilst creatively translating our Commercial customer value propositions.
Key Accountabilities:
Supporting the Senior Manager, Customer Advocacy
Co-ordinate the delivery of insights, reports, collateral and content for Commercial Banking customers
Collaborate with stakeholders across the business on events, sponsorships and reporting from initial concept to delivery
Execute and track outcomes of local marketing activities and events, ensuring they are positioned appropriately and managed effectively
Deliver a great banker and customer experience while staying within budget
Develop innovative, strategic ideas for Commercial Bank event themes, topics, and client-centric needs
What do I need?
Background or degree in marketing, communications, event management or financial services preferred
Proficiency in Adobe or similar products
Experience with an agency preferred
Passion about creating amazing and unique customer experiences
Willingness to travel within Australia for events.
How do I apply?Start here. Just click on the APPLY or APPLY NOW button.
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