Buscojobs | Workforce Scheduler
vor 10 Stunden
We're the global leader in providing energy solutions that help businesses grow and communities thrive.
We work as a team and we're proud of the difference we make to customers, to local communities, and towards a sustainable future for the world.
Are you a motivated individual who loves to see their team succeed?
We're looking for a driven and process-oriented Workforce Scheduler who will be based in our Brisbane office.
The role will focus on supporting the service department with work allocation, as well as the administration of service-related procedures and monitoring full compliance of service and repair schedules in line with Aggreko procedures, ensuring high-quality customer service.
Why Aggreko?
Here are some of the perks and rewards:
Competitive compensation.
Bonus program.
Paid training programs and tuition reimbursement.
Safety-focused culture.
Community volunteering program.
A range of career development opportunities.
Who we want:
Self Starter – People who see a challenge and take ownership, needing no prompting to drive productivity, change, and outcomes.
Dedicated Achievers – People who see going above and beyond as the norm, and stop at nothing to ensure a job is done to expectations.
Process Improvement Gurus – People who can't help but unravel a process till they've found the root cause of a problem, and lead the way to an optimal solution.
Team Cheerleader – People who celebrate the success of others, and take pride in the achievement of those around them.
What you'll do:
Allocate work to technicians in alignment with the Operations / Depot / Field Managers.
Manage operational administrative tasks in support of our technicians, such as order management, purchase requisitions, report management, and other functions.
Drive visibility, utilization, and productivity with workforce planning.
Record and action responses to service calls in the absence of service engineers.
Ensure service technicians are fully equipped to work at customer sites (passes / permits).
Ad hoc duties as directed by the Workforce Planning Manager or Operations Manager.
You'll have the following skills and experience:
Experience in service order management in an operational environment is highly regarded.
Collaborative and team-oriented with well-developed interpersonal and communication skills.
Effective organizational and time management skills.
Quality-oriented with attention to detail and capable of working to deadlines.
ERP and CRM expertise desirable.
Process improvement experience desirable.
If you're ready to take on a challenging yet rewarding role in a dynamic environment, apply now to be a part of our dedicated team at Aggreko.
Bring your energy.
Grow your career.
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