Mid Market Client Success Manager

vor 1 Monat


Melbourne, Österreich Reward Gateway Vollzeit

To make the world a better place to workSales and customer successFull-timeOffice | Melbourne, VIC, AustraliaMid Level · A role for someone with some well-developed knowledge and skills they can bring to the role and team. Typically within 2-5 years of experience.Reward Gateway helps companies engage, motivate and retain people – every day, all over the world. Partnering with over 2,500 companies in 23 countries, we empower more than 5 million employees to connect, appreciate and support one another to make the world a better place to work.About the roleWhat's in it for me?Annual pay reviewsGenuine pathways for career growth, including Elev8 high-performance programs and tailored Learning & Development initiatives, designed to guide your career in the direction that's right for you.What you'll be responsible forAdvocate for customers by providing feedback to internal teams on how to better meet customer needs.Support customers in gaining value from the product/service, including check-ins, training, addressing blockers to adoption, and providing best practice advice.Maintain trusted relationships with key stakeholders to help them achieve their goals and grow revenue and usage.Skills you'll needWorks with others by being open, clear in communication, and listening to achieve goals.Learning agility: Identifies and applies strategies to enhance reception, retention, and use of newly acquired information, skills, and abilities.Problem solving: Identifies problems and develops logical solutions that address the problems.
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