University Of Queensland | Library Services Officer – Identified

Library Services Officer – Identified (s105) Apply locations: Gatton Campus, St Lucia Campus
Time type: Full time
Posted on: Posted 3 Days Ago
Job requisition id: R-46182
UQ Library
This is a full-time, continuing position with a salary in the range $73,072.86 - $77,476.66 (HEW 4), plus a generous super allowance of up to 17%.

Only open to Australian Aboriginal and/or Torres Strait Islander people (Identified s105)
Join a dynamic team, providing essential library services and support to students and academics.
You will be a customer-focused individual with strong teamwork and communication skills, who thrives in a diverse and dynamic environment to be successful in this role.

Based at our Gatton campus.

About This Opportunity As a Library Services Officer, you will play a vital role in supporting UQ's students and academics.
You will work primarily within the Client Experience team, providing essential services and contributing to the success of the Library's Aboriginal and Torres Strait Islander Services and Collection team.
This diverse role offers the opportunity to work across various areas within the Library, adapting to changing service demands.

Key responsibilities will include:
Primary Provide information and advice to students and staff including appropriate referrals when relevant.
Support the Aboriginal and Torres Strait Islander Services and Collection Team with projects.
Assist with the development and maintenance of library documentation and reports.
Support team members, including training and workflow coordination.
Resolve routine and non-routine issues.
Contribute to the improvement of library systems, processes, and procedures.
Participate in change initiatives and collaborate with colleagues on team goals and projects.
Perform additional duties as directed, consistent with the skills and knowledge up to HEW level 4.
Secondary Providing high quality printing/copying services.
Digitize materials, process orders, and manage the lifecycle of information resources, including learning resources, eSpace content, and print materials.
Create, edit, and maintain library and institutional records, including metadata.
Please note:
Occasional evening, weekend and/or roster work may be required.
This role involves some lifting and upper body work for shelving activities.
The expectations for behaviour and ways of working are set out in the UQ Library Way and Essential Behaviours.

About You Combination of experience in service delivery and education and/or relevant education/training.
Demonstrated knowledge of issues affecting Aboriginal and Torres Strait Islander peoples in contemporary Australian society and their diversity of circumstances.
Proficiency in various software applications and library management systems.
Strong organizational and time management skills.
Ability to prioritize tasks, meet deadlines, and take initiative.
Excellent communication and interpersonal skills.
Ability to work effectively as part of a team, collaborate with colleagues, and provide excellent customer service.
The University of Queensland considers that the filling of this position constitutes an equal opportunity measure under s105 of the Anti-Discrimination Act 1991(Qld) and under section 8(1) of the Racial Discrimination Act 1975 (Cth).

The position is therefore only open to Australian Aboriginal and/or Torres Strait Islander people.

The successful candidate will be required to provide evidence to confirm that they are an Aboriginal and/or Torres Strait Islander person.

You must have unrestricted work rights in Australia for the duration of this appointment and may be required to complete background checks including, criminal history and education checks.

About UQ As part of the UQ community, you will have the opportunity to work alongside the brightest minds, who have joined us from all over the world.
Everyone here has a role to play.
As a member of our professional staff cohort, you will be actively involved in working towards our vision of a better world.

By supporting the academic endeavour across teaching, research, and student life, you will have the opportunity to contribute to activities that have a lasting impact on our community.

Join a community where excellence is at the core of our culture, contributions are valued and a range of benefits and rewards are available, such as:
26 weeks paid parental leave or 14 weeks paid primary caregiver leave, 17% superannuation contributions, 17.5% annual leave loading.
Access to flexible working arrangements including hybrid working options, flexible start/finish times, purchased leave, and a condensed fortnight.
Health and wellness discounts – fitness passport access, free yearly flu vaccinations, discounted health insurance, and access to our Employee Assistance Program for staff and their immediate family.
On campus childcare options, Cheap parking (from just $5.75 a day), Salary packaging options.
Want to Apply?
All applicants must upload the following documents in order for your application to be considered:
Cover letter addressing the 'About You' section.
A Confirmation of Aboriginality and/or Torres Strait Islander status from an Incorporated Community Organisation.
Resume.
For more information about this opportunity, please contact Brylee Tudge at For application queries, please contact stating the job reference number (below) in the subject line.

Applications close Monday 20 January 2025 at 11.00pm AEST (Job Reference Number - R-46182).
Please note that interviews will be tentatively scheduled for 3 February 2025.

UQ is committed to a fair, equitable and inclusive selection process, which recognises that some applicants may face additional barriers and challenges which have impacted and/or continue to impact their career trajectory.
Candidates who don't meet all criteria are encouraged to apply and demonstrate their potential.

The selection panel considers both potential and performance relative to opportunities when assessing suitability for the role.

We know one of our strengths as an institution lies in our diverse colleagues.
We're dedicated to equity, diversity, and inclusion, fostering an environment that mirrors our wider community.
We're committed to attracting, retaining, and promoting diverse talent.
Reach out to for accessibility support or adjustments.

If you are a current employee (including casual staff and HDR scholars) or hold an unpaid/affiliate appointment, please login to your staff Workday account and visit the internal careers board to apply for this opportunity.
Please do NOT apply via the external job board.

Acknowledgment of Country: The University of Queensland (UQ) acknowledges the Traditional Owners and their custodianship of the lands on which UQ is situated.
We pay our respects to their Ancestors and their descendants, who continue cultural and spiritual connections to Country.

Why Choose UQ?
At the University of Queensland, we are proud to be one of Australia's leading research and teaching institutions, consistently ranking among the top 50 universities worldwide.

As a member of the prestigious Group of Eight (Go8) universities, UQ is widely recognised for its intensive focus on research and teaching excellence – evidenced by our numerous accolades including more teaching awards than any other Australian University.

Our state-of-the-art facilities, libraries, and cutting-edge research centres offer unparalleled opportunities for academic and professional growth.

Join the UQ Community: Whether you are a recent graduate, an Academic, or an experienced professional, UQ offers a wide range of opportunities to help you grow and succeed.

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