Senior Business Analyst
vor 10 Stunden
The Queensland Government Customer and Digital Group (QGCDG) is seeking two Senior Business Analysts to join the Rostering, Time and Attendance (RTA) Project.
This important project is dedicated to replacing outdated systems with modern software-as-a-service alternatives for vital frontline Government agencies.
Join an experienced team and take on a challenging and rewarding opportunity to play a key role in enabling a digital Queensland.
Join QGCDG's Strategy and Transformation unit as they lead the Rostering, Time and Attendance Project (RTA) focused on replacing manual, bespoke and outdated solutions with a modern software-as-a-service alternative.
The Senior Business Analyst role is crucial in ensuring that the project is aligned with business strategies and that project outcomes are adopted successfully by the in-scope agencies.
Key responsibilities of the Senior Business Analyst for the RTA Project are:Collaborate with stakeholders to define and document the project scope, objectives, constraints, and deliverables.Conduct interviews and workshops to gather detailed business and system requirements from stakeholders.Analyse and prioritise requirements, ensuring they align with the project objectives and document in appropriate formats.Keep stakeholders informed of project progress and manage their expectations regarding project progress and outcomes.Map out current and future business processes to identify necessary changes and improvements that the project should deliver.Work with the project manager, technical teams, and design teams to translate requirements into system features, functions, and processes.Assist the Project Manager with project planning tasks and changes to project scope, using structured change control processes.Assist with the development of test plans, scripts, and the execution of user acceptance testing.Assist with development of training materials and in conducting training sessions.Participate in post-implementation reviews focusing on project benefits and lessons learned. We think you'll thrive in this role with the following skills and experience:Strong analytical thinking and problem-solving skills to dissect complex issues and develop effective solutions.Ability to question assumptions, evaluate evidence, and assess project scenarios critically.High proficiency in business process modelling and analysis.Ability to effectively elicit, document, and manage requirements to ensure that the project meets business needs.Adept at conducting meetings and workshops, and at drawing out information and consensus from diverse groups of stakeholders.Understanding of technology and its application in business to bridge the gap between technical teams and business stakeholders.Excellent verbal and written communication skills to clearly articulate ideas, document findings, and present information.Understanding of project management principles, methodologies, and tools.Flexibility to adapt to changing project requirements and environments with the ability to apply different approaches as needed.Meticulous attention to detail ensuring accuracy and quality in all aspects of project work. Mandatory requirementsA minimum of 2 years of experience in business analysis or a related field.Due to this role having access to sensitive data, a criminal history check will be undertaken prior to appointment to the role. On 1 November 2024, the Queensland Government Customer and Digital Group (QGCDG) transitioned from the Department of Transport and Main Roads (DTMR) to the newly established Department of Customer Services, Open Data and Small and Family Business (DCSODSFB) as part of the recent Machinery-of-Government changes.
As a result, this position will continue to be part of QGCDG but will no longer be part of DTMR.
The conditions and entitlements that apply to the new DCSODSFB are still to be determined and may differ from those advertised.
Applicants will be advised of employment conditions at time of shortlisting/interview stage of the process.
Applications to remain current for 12 months Occupational group: Project Management
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