Team Leader
vor 3 Wochen
Supervisors/Team Leaders (Call Centre & Customer Service) Full time Established in 1996, Pattersons Insurerbuild has been servicing the insurance industry for over 28 years, providing specialised insurance building repairs across Australia following an insurable event such as fire, flood, impact, storm, and malicious damage.
The opportunity: We are seeking a dynamic Team Leader to manage the performance of our customer care team.
You will ensure claims are handled efficiently, coach team members to meet KPIs, and act as a key escalation point for complex issues, while fostering a positive team environment.
On a day-to-day basis, you will: Lead and manage your team's claims performance, ensuring timely updates and efficient turnaround timesHandle escalations, complex claims, and high-value jobsConduct regular audits to ensure compliance and provide feedback for improvementBuild strong relationships with stakeholders, including customers, insurers, trades, and internal teamsCoach and mentor your team to achieve KPIs for calls and claims managementImplement processes to improve operational efficiency and meet client contract requirements What We're Looking For: 3+ years' experience in insurance, call center, or constructionProven leadership skills in a fast-paced environmentStrong communication and organizational abilitiesExperience managing trades or insurance claims is a plus What We Offer: Career Growth: Opportunities for progression within the companyCollaborative Environment: Supportive, team-driven cultureJob Security: Join a growing industry leader
This role will be subject to a successful National Police Check.
Occasional interstate travel to other offices, to assist in the increased workloads following major events may be required.
If you feel you have the required skills along with a customer-focused and pro-active manner, please APPLY NOW.
Please visit our website for more information about our company: www.insurerbuild.com
#J-18808-Ljbffr
-
Team Leader
vor 3 Monaten
Sydney, Österreich Card Factory VollzeitLocation:PenrithContracted Hours Available:8We are passionate about celebrating our customers' life moments and are now looking for a Team Leader to join our very successful Card Factory family to help fulfil this.With a real focus on customer experience and operational excellence, our Team Leaders play a key part in driving the success of our stores.As a...
-
Team Leader
vor 3 Monaten
Sydney, Österreich Card Factory VollzeitLocation: Penrith Contracted Hours Available: 8 We are passionate about celebrating our customers' life moments and are now looking for a Team Leader to join our very successful Card Factory family to help fulfil this.With a real focus on customer experience and operational excellence, our Team Leaders play a key part in driving the success of our stores. As...
-
Team Leader
vor 14 Stunden
Sydney, Österreich Silver VollzeitAre you a dynamic and experienced leader with a passion for healthcare management?Join our thriving General Practice as our Team Leader / Practice Manager , where you'll play a pivotal role in ensuring the smooth operation of our practice while contributing to the delivery of exceptional patient care.About Us Our GP practice is a well-established,...
-
Team Leader
vor 4 Wochen
Sydney, Österreich Milwaukee Electric Tool Corporation VollzeitTechtronic Industries (TTI) is a global organisation, a world-class leader in quality consumer and professional products marketed to the home improvement and construction industries. The TTI brands like MILWAUKEE, RYOBI, AEG, VAX and many others are recognised worldwide for their deep heritage, superior quality, outstanding performance, and compelling...
-
Team Leader
vor 4 Wochen
Sydney, Österreich Milwaukee Electric Tool Corporation VollzeitTechtronic Industries (TTI) is a global organisation, a world-class leader in quality consumer and professional products marketed to the home improvement and construction industries. The TTI brands like MILWAUKEE, RYOBI, AEG, VAX and many others are recognised worldwide for their deep heritage, superior quality, outstanding performance, and compelling...
-
Team Leader
vor 2 Monaten
Sydney, Österreich Tideri Jobbörse VollzeitTeam Leader – Restaurant Indulge your passion for leadership at Grill'd, where we're more than just healthy burgers – we're a thriving hub of hospitality excellence driven by our vibrant team.With over 170 locally-inspired restaurants across the nation, we're searching for exceptional individuals to join us as Team Leaders at our Grill'd restaurant in...
-
Team Leader
vor 2 Monaten
Sydney, Österreich InDebted VollzeitThis is a Team Leader role with one of the leading companies in AU right now 🔥 -- InDebted -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the 🚀 takes off.More About the Role at InDebted 🧐🧐**Role Overview** The Team Leader supports and assists in the daily operations of the collections team,...
-
Team Lead
vor 3 Monaten
Sydney, Österreich Forefront Dermatology VollzeitOverviewCome join our team! We have an immediate leadership need for a Team Lead (Clinic Supervisor) in our Battle Creek and Coldwater, MI clinics! If you are seeking an opportunity to partner and collaborate with clinic physician leadership to create a winning culture for staff, best-in-class clinic operations, and outstanding experiences for patients, then...
-
Team Lead
vor 3 Wochen
Sydney, Österreich Uber VollzeitJoin a leading company in AU as a Team Lead - Uber. Manage a critical line of business handling safety incidents for Australia and New Zealand customers.Key Responsibilities:Lead, coach, and motivate a team navigating sensitive cases in a fast-paced environment.Employ critical thinking, emotional intelligence, and creative problem-solving skills to help...
-
Team Lead
vor 3 Monaten
Sydney, Österreich Forefront Dermatology VollzeitOverview Come join our team! We have an immediate leadership need for a Team Lead (Clinic Supervisor) in our CLINIC dermatology clinic! If you are seeking an opportunity to partner and collaborate with clinic physician leadership to create a winning culture for staff, best-in-class clinic operations, and outstanding experiences for patients, then a career at...
-
Team Lead
vor 3 Monaten
Sydney, Österreich Forefront Dermatology VollzeitOverview Come join our team!We have an immediate leadership need for a Team Lead (Clinic Supervisor) in our Battle Creek and Coldwater, MI clinics!If you are seeking an opportunity to partner and collaborate with clinic physician leadership to create a winning culture for staff, best-in-class clinic operations, and outstanding experiences for patients, then...
-
Team Leader
vor 3 Wochen
Sydney, Österreich Compass Group Australia VollzeitTeam Leader$25.81 per hour + 11.5% superannuationMonday to Friday; No weekends/evenings; School breaks off!!!Free onsite parkingUniform providedChartwells are specialists in providing catering and hospitality services in education. Our goal is to provide engaging and nutritious dining solutions tailored to support academic achievement at the highest...
-
Team Leader
vor 1 Monat
Sydney, Österreich Flintwood VollzeitAged & Disability Support (Community Services & Development)Full timeCore hours of work: Monday to Friday 08.00am - 4.00pmMentoring and Supervision of Frontline Support StaffIf you have ever dreamt of a role that was as multi-dimensional as it is rewarding, that provided you with the opportunity to ensure individual person-centred practice. This will be...
-
Team Leader
vor 2 Monaten
Sydney, Österreich Flintwood VollzeitAged & Disability Support (Community Services & Development) Full time Core hours of work: Monday to Friday 08.00am - 4.00pmMentoring and Supervision of Frontline Support StaffIf you have ever dreamt of a role that was as multi-dimensional as it is rewarding, that provided you with the opportunity to ensure individual person-centred practice.This will be...
-
Team Leader
vor 2 Wochen
Sydney, Österreich Woolworths Limited VollzeitCareer Opportunities: Team Leader (1017486)Requisition ID 1017486 - Posted - Primary Connect - NSW - Full-time - Supply Chain AM & PM Roster available, 5 days per week, including one weekend dayDrive a culture of Continuous ImprovementBe part of Australia's biggest supply chain networkWelcome to Primary ConnectPrimary Connect is the largest food and retail...
-
Team Leader
vor 1 Monat
Sydney, Österreich Programmed VollzeitOur success is built on the talent and enthusiasm of our people.We strive to create an inclusive environment for every team member to have a positive, enjoyable and rewarding work experience.Our culture is built around safety, care and empathy for people and good old fashioned customer service.We are looking for someone who appreciates the diversity of our...
-
Team Leader
vor 1 Monat
Sydney, Österreich Programmed VollzeitOur success is built on the talent and enthusiasm of our people. We strive to create an inclusive environment for every team member to have a positive, enjoyable and rewarding work experience. Our culture is built around safety, care and empathy for people and good old fashioned customer service. We are looking for someone who appreciates the diversity of...
-
Engineering Team Lead
vor 3 Monaten
Sydney, Österreich Tideri Jobbörse VollzeitHow you can help make a better world of work Culture Amp is a rapidly growing company empowering our customers to build Culture First companies.Our market-leading, category-defining Engagement product has been the engine of our success.In 2019 we added an award winning performance management solution to our portfolio.These two products together enable us to...
-
Cleansing Team Leader
vor 6 Minuten
Sydney, Österreich Green By Nature Group Anz VollzeitPermanent Full Time38 Hours per weekSydney LocationPay rate + penalty rates, overtime, and allowances + superannuationAbout the RoleGreen by Nature is seeking a proactive Cleansing Team Leader to oversee our outdoor cleaning operations.As a Team Leader, you will supervise a team of Cleansing Team Members to ensure outdoor spaces are maintained to the highest...
-
Team Leader, Payments
vor 1 Monat
Sydney, Österreich Efinancialcareers Ltd. VollzeitJob TitleTeam Leader, PaymentsJob DescriptionAbout UsRabobank is the world's leading specialist in food & agribusiness banking. One of our key strengths lies in our people who have a deep understanding of agriculture & are committed to adding long-term value for clients. Our commitment to our employees & clients is at the heart of everything we do.About the...
