Guest Service Agent

Vor 4 Tagen


Melbourne, Österreich Accor Hotels Vollzeit

Job Schedule: Temps PartielJob Type: CDIBrands: ACCORLocation: Sofitel Melbourne on Collins, Melbourne, AustraliaReference: REF34925ARegion: Luxury & LifestyleCompany Description: Sofitel Melbourne On Collins is the ultimate luxury hotel escape in the heart of Melbourne city centre. Combining French elegance and modern luxury, we curate dining experiences where our passionate chefs and mixologists delight our guests in a lively culinary experience whilst overlooking the city skyline. As a Hotel for the Arts, we proudly champion culture and tradition with rotating art exhibitions and are immersed in the city's thriving arts and entertainment scene.Property Details:5-star luxury in the heart of Melbourne's shopping, theatre and business precincts363 rooms with breathtaking views over MelbourneExclusive Club Lounge offering an elevated French joie-de-vivre experienceSophisticated modern dining with vibrant contemporary French flair at No35 restaurantUnique signature cocktails & refined exclusive ambience at Atrium Bar on 35Job Description:Sofitel Melbourne On Collins is seeking an experienced Receptionist to join our Guest Experience Front Office team. As a Receptionist, you will be passionate about providing a luxurious experience for our guests at every touchpoint. You will take the time to listen to our guests and make them feel heard, which requires a genuine fascination with people, curiosity, and excellent storytelling skills. You will be responsible for providing professional and personalized service to all hotel guests, visitors, and ambassadors, ensuring maximum guest satisfaction.Qualifications:Minimum of 6 months experience in hotelsHighly organized and able to effectively manage prioritiesThorough and exact in details with a sense of urgencyDemonstrate versatility in responding to guest requests and situationsRemain calm and effective in high volume work situationsGood team player; contribute to and assist co-workers without being askedA professional appearance and attitude that reflects our brandFlexibility to work a rotating roster including early mornings, late nights, weekends and public holidaysAdditional Information:Benefits and Perks:Career development opportunities within the hotel and wider Accor GroupInclusive company culture aiming to attract and promote diverse talentHeartist principles focusing on human connection and valuing every ambassadorBuild a career with the largest hotel group in the PacificCentral accessible location in Melbourne's CBDLaundered uniformsComplimentary hotel stay package for your work anniversaryWorldwide employee and family and friends benefits at Accor HotelsDiscover a world where life pulses with passion. LAISSEZ VOTRE PASSION S'EXPRIMER
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