Customer Engagement Manager

vor 4 Wochen

Sydney, Österreich Tideri Jobbörse Vollzeit

Customer Engagement Manager - Dermatology Location: Sydney
Time Type: Full time
Posted On: Posted Yesterday
Time Left to Apply: End Date: November 1, 2024 (11 days left to apply)
Job Requisition ID: R2768138
About the Job Ready to push the limits of what's possible?
Join Sanofi in one of our corporate functions and you can play a vital part in the performance of our entire business while helping to make an impact on millions around the world.
As the Customer Engagement Manager within our Specialty Care team, you'll be responsible for the execution of the HCP customer Go-To-Market strategy and patient experience initiatives in order to achieve sales and profit targets.

We are an innovative global healthcare company, committed to transforming the lives of people with immune challenges, rare diseases and blood disorders, cancers, and neurological disorders.
From R&D to sales, our talented teams work together, revolutionizing treatment, continually improving products, understanding unmet needs, and connecting communities.
We chase the miracles of science every single day, pursuing progress to make a real impact on millions of patients around the world.

Main Responsibilities: Lead the execution of omnichannel campaigns Develop and adapt HCP and patient content across channels Liaise and engage with internal stakeholders in the adoption and utilisation of omnichannel initiatives Analyse customer engagement data to evaluate and optimise the performance of omnichannel campaigns Lead the Patient Support Program and ensure compliance obligations are met About You Tertiary qualifications in a relevant field e.g.
Marketing, Business, Commerce, Medicine, Pharmacy, Science, Nursing Medicines Australia Code of Conduct 2-3 years demonstrated customer engagement experience in executing omnichannel initiatives in a pharmaceutical specialty care environment Prior experience with managing key programs Demonstrated omnichannel campaign development, execution and monitoring capabilities Demonstrated experience in content development and adaptation Demonstrated agile and project management experience English language proficiency with excellent verbal and written communication skills Why Choose Us?
Join a leading and dynamic franchise team, be part of a fantastic culture as you continue to develop your marketing capabilities Bring the miracles of science to life alongside a supportive, future-focused team Discover endless opportunities to grow your talent and drive your career, whether it's through a promotion or lateral move, at home or internationally.
Enjoy a thoughtful, well-crafted rewards package that recognises your contribution and amplifies your impact.
Take good care of yourself and your family with benefits including, prevention and wellness programs and at least 14 weeks' gender-neutral parental leave Pursue Progress , Discover Extraordinary Better is out there.
Better medications, better outcomes, better science.
But progress doesn't happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen.
So, let's be those people.

At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity.

Sanofi is dedicated to supporting people through their health challenges.
We are a global biopharmaceutical company focused on human health.
We prevent illness with vaccines, provide innovative treatments to fight pain and ease suffering.
We stand by the few who suffer from rare diseases and the millions with long-term chronic conditions.

With more than 100,000 people in 100 countries, Sanofi is transforming scientific innovation into healthcare solutions around the globe.
Discover more about us visiting
Why Sanofi As an organization, we change the practice of medicine; reinvent the way we work; and enable people to be their best versions in career and life.
We are constantly moving and growing, making sure our people grow with us.
Our working environment helps us build a dynamic and inclusive workplace operating on trust and respect and allows employees to live the life they want to live.

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