Customer Success Specialist
vor 1 Monat
What you'll do The Customer Success Specialist (CSS) - Premium is responsible for building and maintaining a high level of customer engagement between Equifax and its premium customers.
This is achieved through offering support that protects and grows base revenue and cultivates growth opportunities across all Equifax product lines.
This includes supporting customers through product optimisation activities, process reviews, organising training where required and supporting product migrations.
The CSS is also expected to establish excellence in day to day account management functions including leading monthly customer review meetings with relevant business stakeholders.
As part of this role you will work within the allocated accounts to identify how the customer is using our products and services and qualify further opportunities to engage with the customers on an ongoing basis.
You will also be partnering with cross functional teams like Product, Finance, IT, Service Operations, to ensure integration of objectives, strategy and execution.
Working closely with the BDMs to ensure the best outcome for the customer in terms of customer service and experience is the key responsibility of this role.
What experience you need 4-5 years of experience in Customer Relationship Management roles.Ability to learn Equifax's range of service offerings.Extensive experience working in a cross functional team.Personal presence and strong influencing skills.Mature, well balanced, and emotionally resilient.Excellent communication and interpersonal skills.What could set you apart Extensive knowledge of financial services, credit, and associated sectors.Exceptional personal customer relationship management skills and outstanding interpersonal and liaison skills with all levels of stakeholders.This role will suit someone who is responsive, focused on customer engagement and delivering customer success.
You are good at planning and managing work output in a multitasking environment.
You will possess strategic thinking and articulation and demonstrate a solid understanding of customers' perspectives to advocate for customer needs and gain commitment for the resources needed to meet those needs.
You will join a team that fosters a collaborative environment where raising suggestions are valued and a challenge is accepted.
This is a genuine opportunity to advance your career down many pathways on a global scale.#J-18808-Ljbffr
-
Customer Success Specialist
vor 1 Monat
Melbourne, Österreich Mable VollzeitWe're powered by purposeMable is an online platform connecting Australians looking for disability and aged care support to independent support workers.Since 2014, we've been helping our community live their kind of independence, and today we're one of Australia's largest and fastest growing healthtech platforms.We have been recognised in AFR's Fast 100 list,...
-
Customer Success Specialist
vor 4 Wochen
Melbourne, Österreich Kount VollzeitWhat you'll doThe Customer Success Specialist (CSS) - Premium is responsible for building and maintaining a high level of customer engagement between Equifax and its premium customers. This is achieved through offering support that protects and grows base revenue and cultivates growth opportunities across all Equifax product lines. This includes supporting...
-
Customer Success Specialist
vor 1 Monat
Melbourne, Österreich Equifax, Inc. VollzeitWhat you'll doThe Customer Success Specialist (CSS) - Premium is responsible for building and maintaining a high level of customer engagement between Equifax and its premium customers. This is achieved through offering support that protects and grows base revenue and cultivates growth opportunities across all Equifax product lines. This includes supporting...
-
Customer Success Specialist
vor 3 Wochen
Melbourne, Österreich Psc Biotech VollzeitMelbourne, Australia | Posted on 11/11/2024Founded in 1996, PSC Biotech Corporation was created with the vision of providing life science companies with services designed to help achieve regulatory compliance requirements. PSC Biotech Corporation serves over 350 clients in more than 23 countries through professional services consulting, cloud-based software...
-
Customer Success Specialist
vor 1 Monat
Melbourne, Österreich Equifax VollzeitWhat you'll doThe Customer Success Specialist (CSS) - Premium is responsible for building and maintaining a high level of customer engagement between Equifax and its premium customers. This is achieved through offering support that protects and grows base revenue and cultivates growth opportunities across all Equifax product lines. This includes supporting...
-
Customer Success Specialist
vor 2 Wochen
Melbourne, Österreich Kount VollzeitWhat you'll do The Customer Success Specialist (CSS) - Premium is responsible for building and maintaining a high level of customer engagement between Equifax and its premium customers.This is achieved through offering support that protects and grows base revenue and cultivates growth opportunities across all Equifax product lines.This includes supporting...
-
Customer Success Specialist
vor 1 Monat
Melbourne, Österreich Tideri Jobbörse VollzeitWhat you'll do The Customer Success Specialist (CSS) - Premium is responsible for building and maintaining a high level of customer engagement between Equifax and its premium customers.This is achieved through offering support that protects and grows base revenue and cultivates growth opportunities across all Equifax product lines.This includes supporting...
-
Customer Success Specialist
vor 1 Monat
Melbourne, Österreich Mable VollzeitWe're powered by purpose Mable is an online platform connecting Australians looking for disability and aged care support to independent support workers.Since 2014, we've been helping our community live their kind of independence, and today we're one of Australia's largest and fastest growing healthtech platforms.We have been recognised in AFR's Fast 100...
-
Customer Success Specialist
vor 2 Wochen
Melbourne, Österreich Psc Biotech VollzeitMelbourne, Australia | Posted on 11/11/2024Founded in 1996, PSC Biotech Corporation was created with the vision of providing life science companies with services designed to help achieve regulatory compliance requirements. PSC Biotech Corporation serves over 350 clients in more than 23 countries through professional services consulting, cloud-based software...
-
Customer Success Specialist
vor 3 Wochen
Melbourne, Österreich Psc Biotech VollzeitBrisbane, Australia | Posted on 11/11/2024 Founded in 1996, PSC Biotech Corporation was created with the vision of providing life science companies with services designed to help achieve regulatory compliance requirements. PSC Biotech Corporation serves over 350 clients in more than 23 countries through professional services consulting, cloud-based software...
-
Customer Success Specialist
vor 4 Wochen
Melbourne, Österreich Tideri Jobbörse VollzeitWhat you'll do The Customer Success Specialist (CSS) - Premium is responsible for building and maintaining a high level of customer engagement between Equifax and its premium customers.This is achieved through offering support that protects and grows base revenue and cultivates growth opportunities across all Equifax product lines.This includes supporting...
-
Customer Success Specialist
Vor 7 Tagen
Melbourne, Österreich Tideri Jobbörse VollzeitBrisbane, Australia | Posted on 11/11/2024 Founded in 1996, PSC Biotech Corporation was created with the vision of providing life science companies with services designed to help achieve regulatory compliance requirements.PSC Biotech Corporation serves over 350 clients in more than 23 countries through professional services consulting, cloud-based software...
-
Customer Support And Success Specialist
vor 4 Wochen
Melbourne, Österreich Huntsbot VollzeitCustomer Support and Success Specialist (Australia)Customer SupportContract$25k/yearOceania Only1 days agoDescriptionHej!We're Driversnote, a fast-growing SaaS company based in Copenhagen, Denmark.We take pride in helping more than 2,000,000 users worldwide keep a mileage logbook.No one likes to do mileage documentation - so we try to remove this tedious...
-
Senior Customer Success Consultant
vor 3 Wochen
Melbourne, Österreich Rea Group VollzeitSenior Customer Success Consultant We're REA REA Group is not your average digital business. From humble beginnings in a garage in Melbourne's east in 1995, we have grown into a leading global digital business, specialising in property. With bold and ambitious goals, we are changing the way the world experiences property. Our people are the key to our...
-
Customer Success Executive
vor 1 Monat
Melbourne, Österreich Nurun VollzeitJoin the rapidly growing e-commerce industryFlexible working conditionsWork Melbourne, Sydney or remoteBalanceInternet is an innovative, rapidly growing company that specialises in the design and development of high-performance eCommerce solutions for Government, Educational and Commercial Enterprises.Our team of 80+ eCommerce professionals enjoy an open,...
-
Customer Success Executive
vor 1 Monat
Melbourne, Österreich Nurun VollzeitJoin the rapidly growing e-commerce industryFlexible working conditionsWork Melbourne, Sydney or remoteBalanceInternet is an innovative, rapidly growing company that specialises in the design and development of high-performance eCommerce solutions for Government, Educational and Commercial Enterprises.Our team of 80+ eCommerce professionals enjoy an open,...
-
Customer Success Executive
vor 2 Wochen
Melbourne, Österreich Tideri Jobbörse VollzeitJoin the rapidly growing e-commerce industry Flexible working conditions Work Melbourne, Sydney or remote BalanceInternet is an innovative, rapidly growing company that specialises in the design and development of high-performance eCommerce solutions for Government, Educational and Commercial Enterprises.Our team of 80+ eCommerce professionals enjoy an open,...
-
Customer Success Manager
vor 2 Wochen
Melbourne, Österreich Homerun B.V. VollzeitWe're looking for an exceptional Customer Success Manager to join our mission driven team.About UsLyrebird Health is transforming the quality and accessibility of healthcare by automating clinicians' most time-consuming tasks. Placed in General Practice, Allied Health, and Specialist clinics, Lyrebird is saving clinicians on average 2 hours per day and...
-
Customer Success Manager
vor 2 Wochen
Melbourne, Österreich Homerun B.V. VollzeitWe're looking for an exceptional Customer Success Manager to join our mission driven team.About Us Lyrebird Health is transforming the quality and accessibility of healthcare by automating clinicians' most time-consuming tasks.Placed in General Practice, Allied Health, and Specialist clinics, Lyrebird is saving clinicians on average 2 hours per day and...
-
Customer Success Manager
vor 1 Woche
Melbourne, Österreich Cisco Systems VollzeitJoin Cisco's Customer Experience (CX) team and be a part of an exciting transformation! We're reshaping our CX Operating Model to deliver more personalized, proactive, and predictive interactions. As a key player in this journey, focus on value creation for customers across the whole portfolio of products, software, and services. You will help customers...
