Aktuelle Jobs im Zusammenhang mit Support Lead - Sydney - Jd Sports Fashion Australia Pty
-
Nursing Team Lead
vor 3 Wochen
Sydney, Österreich Lead Group VollzeitNursing Team Lead - Aged Care Facility - Sutherland - Lead GroupLead Group is seeking an experienced Clinical Leader to join their team at a reputable Residential Aged Care Facility located in Sydney's picturesque Sutherland shire, close to Miranda.This exciting opportunity allows you to work as part of a highly efficient and supportive team environment...
-
Executive Administrator
vor 1 Monat
Sydney, Österreich Lead Group VollzeitLead Group seeks an experienced Executive Administrator to join their team.The successful candidate will provide high-level administrative support and ensure the smooth operation of the office environment.The ideal candidate will possess excellent communication and organizational skills, with the ability to multitask and maintain...
-
Senior Restructuring Accountant
vor 1 Monat
Sydney, Österreich Lead Group VollzeitLead Group: Senior Restructuring Accountant OpportunityAn exceptional career opportunity has arisen for an experienced Restructuring Accountant to join the dynamic team at Lead Group, one of Sydney's largest and most respected Insolvency and Restructuring firms.We are seeking a highly skilled and motivated accounting professional with advanced-level...
-
Executive Administrator
vor 1 Monat
Sydney, Österreich Lead Group VollzeitLead Group seeks an experienced Executive Administrator to join their team. The successful candidate will provide high-level administrative support and ensure the smooth operation of the office environment. Responsibilities include:Managing day-to-day office operations, including reception and administration tasks.Providing administrative support to the...
-
Lead Group Restructuring Accounting Professional
vor 1 Monat
Sydney, Österreich Lead Group VollzeitJob DescriptionAn exceptional opportunity has arisen for an accomplished accountant to join our esteemed Insolvency and Restructuring team at Lead Group.We are seeking a highly skilled professional with expertise in restructuring and insolvency accounting to support our Principals in key processes, including investigations, voluntary administration, and...
-
Fp&A Analyst
vor 2 Wochen
Sydney, Österreich Lead Retail VollzeitInternational Fashion Brand Finance Team - FP&A AnalystWe are seeking an experienced FP&A Analyst to join our growing Finance Team in Australia and overseas.The successful candidate will play a critical role in improving the efficiency of operations by analysing historical data and modelling future expectations.They will support commercial financial planning...
-
Support Lead
vor 2 Monaten
Sydney, Österreich Tideri Jobbörse VollzeitWHO WE ARE Known best as the 'Undisputed King of Trainers', JD Sports is one of the biggest and best global Sports Fashion brands across footwear and apparel.Founded in 1981 in Greater Manchester, JD Group has achieved remarkable growth through rapid global expansion, now standing as the leading global sports fashion retailer.With over 3,400 stores...
-
Clinical Lead, Mental Health
vor 22 Stunden
Sydney, Österreich This Is An It Support Group VollzeitAbout the roleWe are seeking someone to join the Kaleido Health Centre team and play a vital leadership role within our mental health and peer support services.What's Kaleido Health Centre?Kaleido Health Centre is a brand-new, unique, multi-disciplinary health service—the first of its kind in Australia.Our mission is to provide high-quality, inclusive,...
-
Support Lead
vor 2 Wochen
Sydney, Österreich M&T Resources VollzeitHelp Desk & IT Support (Information & Communication Technology)Iconic Australian finance company, large project and dynamic teamHigh levels of flexibility & long term careerThe Role:This is a long term opportunity for an experiencedApplication Support Lead to join this established financial services company.You'll need to lead an established team as they...
-
Digital Support Lead
vor 2 Monaten
Sydney, Österreich Tideri Jobbörse VollzeitWHO WE ARE Known best as the 'Undisputed King of Trainers', JD Sports is one of the biggest and best global Sports Fashion brands across footwear and apparel.Founded in 1981 in Greater Manchester, JD Group has achieved remarkable growth through rapid global expansion, now standing as the leading global sports fashion retailer.With over 3,400 stores...
-
Applications Support Lead
vor 1 Monat
Sydney, Österreich Iaawg VollzeitApplications Support Lead page is loadedApplications Support LeadApply locations Sydney, NSWTime type Full timePosted on Posted 7 Days AgoTime left to apply End Date: December 18, 2024 (21 days left to apply)Job requisition id JR103111Permanent Full-Time Position Location: Sydney with Hybrid/ WFH Options! Attractive salary + Super + NFP Salary Packaging Make...
-
Contract Support Lead
vor 1 Monat
Sydney, Österreich Oilandgas.Org.Uk VollzeitJob Description SummaryThe Contract Support Lead will provide a key role in implementing and maintaining the new contract framework for GE Marine's In-Service Support Contract (ISSC) to the Royal Australian Navy (RAN) fleet of LM2500 gas turbines.The Contract Support Lead will provide a broad range of financial and administrative support, reporting to the...
-
Contract Support Lead
vor 2 Monaten
Sydney, Österreich Tideri Jobbörse VollzeitJob Description Summary The Contract Support Lead will provide a key role in implementing and maintaining the new contract framework for GE Marine's In-Service Support Contract (ISSC) to the Royal Australian Navy (RAN) fleet of LM2500 gas turbines.The Contract Support Lead will provide a broad range of financial and administrative support, reporting to the...
-
Payments Lead
vor 22 Stunden
Sydney, Österreich This Is An It Support Group VollzeitJob Title: Payments Lead Everyday Banking (Debit)Location: Sydney, NSWTERM: 12 monthsWork Arrangement: 50% onsite, 50% hybrid About Us: At Commonwealth Bank of Australia, we are committed to delivering exceptional financial services to our customers.Our Everyday Banking team focuses on providing innovative debit solutions that meet the evolving needs of our...
-
Payments Lead
Vor 2 Tagen
Sydney, Österreich This Is An It Support Group VollzeitJob Title: Payments Lead Everyday Banking (Debit)Location: Sydney, NSWTERM: 12 monthsWork Arrangement: 50% onsite, 50% hybridAbout Us: At Commonwealth Bank of Australia, we are committed to delivering exceptional financial services to our customers.Our Everyday Banking team focuses on providing innovative debit solutions that meet the evolving needs of our...
-
Product Technical Lead
vor 2 Wochen
Sydney, Österreich This Is An It Support Group VollzeitProduct Technical Lead Work with the product manager & designers to develop the product vision, satisfying technical capabilities of the team.Minimum Requirements: 5+ years leading technical development within digital product & agile teams.Minimum 3+ years working in digital solution architecture.Hybrid working environment | Location – Sydney CBD.About the...
-
Product Technical Lead
vor 2 Wochen
Sydney, Österreich This Is An It Support Group VollzeitAbout the RoleThe Technical Lead is responsible for all technical aspects of product development, guiding the engineering team, setting technical standards, ensuring the product is built using best practices, and that the technical solutions are able to deliver the expected value. The Technical Lead works alongside the Product Manager and Product Designer to...
-
Lead Technical Support Engineer
vor 1 Monat
Sydney, Österreich NICE VollzeitThis is a Lead Technical Support Engineer role with one of the leading companies in AU right now 🔥 -- NICE -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the 🚀 takes off.More About the Role at NICE 🧐🧐The Lead Technical Support Engineer is a senior member of the Technical Support team at NICE...
-
Lead Technical Support Engineer
vor 1 Monat
Sydney, Österreich Nice Systems VollzeitAt NICE, we don't limit our challenges.We challenge our limits.Always.We're ambitious.We're game changers.And we play to win.We set the highest standards and execute beyond them.And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you. The Lead Technical Support Engineer is a senior member of the Technical...
-
Product Technical Lead
vor 2 Wochen
Sydney, Österreich This Is An It Support Group VollzeitProduct Technical LeadWork with the product manager & designers to develop the product vision, satisfying technical capabilities of the team.Minimum Requirements:5+ years leading technical development within digital product & agile teams.Minimum 3+ years working in digital solution architecture.Hybrid working environment | Location – Sydney CBD.About the...
Support Lead
vor 2 Monaten
WHO WE ARE Known best as the 'Undisputed King of Trainers', JD Sports is one of the biggest and best global Sports Fashion brands across footwear and apparel.
Founded in 1981 in Greater Manchester, JD Group has achieved remarkable growth through rapid global expansion, now standing as the leading global sports fashion retailer. With over 3,400 stores worldwide, we offer unparalleled service and style to all our consumers, striving to inspire the emerging generation through a captivating connection to the universal culture of Sport, Music, and Fashion.
In 2017, JD Sports first established itself within the Australian market and has since expanded to 60+ stores in NSW, VIC, QLD, WA, SA & TAS with many more to come
THE ROLE JD Sports is on the lookout for a Digital Support Lead to join our growing Digital team The Support Lead is a crucial member of our dynamic Digital technology team, responsible for efficient and effective delivery of technical support services, maintaining high levels of customer satisfaction. The Digital Support Lead plays a crucial role in managing day-to-day support operations, resolving complex technical issues, and continuously improving support processes.
Reporting into the Head of Technology, Digital APAC, this role will be responsible for, but not limited to:
Issue & Change Management Oversee the resolution of technical issues and ensure timely responsesHandle escalated business issues and provide advanced technical solutionsMaintain high standards of customer service and satisfactionAct as a liaison between the support team, other departments, and managementCommunicate effectively with business stakeholders, providing clear and concise informationProvide regular updates to management on team performance and support related issuesCrisis Management Lead the support team during high-pressure situations or crisesEnsure clear communication and swift resolution during incidentsImplement monitoring tools and systems to detect early signs of potential crisesEstablish clear mechanisms for quickly alerting the support team and relevant stakeholders when a potential crisis is detectedMobilise the necessary resources, including additional support staff, technical experts, and communication tools, to manage the crisis effectivelyLead the efforts to diagnose and resolve the underlying issues causing the crisisConduct a thorough post-crisis analysis to understand the root causes, response effectiveness, and areas for improvementPrepare detailed incident reports that document the crisis, response actions, resolution, and outcomesReporting & Documentation Prepare and present regular reports on support metrics and team performancePerform and document root cause analyses for major incidentsDevelop and maintain a comprehensive knowledge base with articles on common issues, troubleshooting steps, and best practicesTrack KPI's such as response time, resolution time, first contact resolution rate and ticket volumeDevelop and maintain SOP's for all support processesTeam Management Identify and develop talent via coaching, mentoring and the implementation of individual Team Member learning plansConduct training sessions to enhance the team's skills and knowledge in integration technologiesTeam Management and delegationCompletion of regular and annual performance reviewsWHO YOU ARE 1-2 years' minimum experience in a similar roleExperience using Microsoft Navision System is preferredIntermediate computer literacy with Microsoft ExcelStrong attention to detail and high level of accuracyProven ability to work towards tight deadlinesExceptional verbal and written communication skillsAbility to effectively deal with difficult situations and problem solveWHAT'S IN IT FOR YOU? Monthly culture committee eventsCentral CBD locationPre-pay day lunchesBirthday leaveCompetitive SalaryOne month paid parental leaveReferral bonus schemeTraining and development to evolve and shape your careerOpportunity to progress across all areas of the business including Retail, Support Office and our Distribution CentreTreat yourself with our attractive staff discountAccess to our Employee Assistance Program & Mental Health championsWe are passionate about connecting with driven and skilled individuals who are invested in their development, so that together we can evolve our brand's success, alongside evolving your career.
JD values diversity and inclusion and champions a culture where everyone feels valued, included, and celebrated.
What are you waiting for? Apply today and kick start your JD Sports Journey.
Please note, by applying for this role, you consent to us completing a Work Rights check to verify your working rights where required.
#J-18808-Ljbffr
