Australia And New Zealand Banking Group Limited | Initiative Lead | Melbourne
Vor 2 Tagen
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Division: Australia Retail
Location: Melbourne
About Us At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.
About the Role As an Initiative Lead in our Banker Digital Experience Tribe, you will be managing a technical team responsible for the decommissioning of iKnow Asia CRM platform.
The key deliverable of this program is building a solution for data storage and archiving and working towards the final decommission of the asset and physical servers.
The purpose of the Banker Digital Experience Tribe is to enable our Bankers to deliver great service to customers, through intelligent, integrated tools and processes.
Bankers will become advocates of the solutions they use, reflecting the fact that we put our frontline teams at the centre of everything we do.
The Banker Digital Experience Tribe (BDX) consists of 4 key Product Areas: Retail, Commercial, Enterprise, and Service Enablement.
Our product owners and Initiative Leads have the passion to execute change and support assets from across all our banker assets.
Banking is changing and we're changing with it, giving our people great opportunities to try new things, learn and grow.
Whatever your role at ANZ, you'll be building your future, while helping to build ours.
We are looking for a passionate individual who is a natural leader, creative, innovative, and who wants to live and breathe our ways of working.
What will your day look like?
As an Initiative Lead, you will be responsible for the following:
Voice of the customer – Must continually engage with the customer and stakeholders to ensure the squad is working on the right things and represents what is valuable to the customer.
Storyteller – Go beyond the mechanics of chopping up a user story into the product backlog and tell the story that nicely ties together the why, the customer need, and the vision.
Mobiliser – Ability to rally and mobilize informal groups of people around focused tasks and stories.
Knowledge broker – Enable collaboration and empower the Squad by finding the right people for them to talk to.
Navigate the wider organization to engage the appropriate Tribes/Tech Areas required for the Initiative.
Accountable for maintaining visibility of progress and concerns and ensuring informed intervention can occur when required.
Collaborate closely with Portfolio/Product Area Leads to onboard new pieces of work, as well as provide regular feedback on progress and key risks/decisions.
Understand the key benefit drivers for work to assist in coordination and sequencing decisions with Tribes/Tech Areas.
Provide support to planning, especially where complex dependencies or prioritization needs to be considered.
Stakeholder management and reporting (of planned outcomes) across a broad range of stakeholders within Tech Area/Tribe and broader organization.
Management of delivery plans, budgets, and resource profiles related to the project.
Risk and Issue Management for timely delivery of the project.
Release and Technical Change Management as per ANZ Delivery Framework.
Act as single point of contact and escalation.
Act as the accountable party for spend against the agreed Initiative budget.
What will you bring?
To grow and be successful in this role, you will ideally bring the following:
Strong leadership skills, continuous improvement mindset, and strategic mindset to develop and drive the team's roadmap and prioritization.
Previous Technical Release Lead Delivery experience within a complex agile environment, working collaboratively with leaders, squads, and product owners.
Excellent communication skills which will enable you to coach and uplift staff with this skillset.
Excellent Stakeholder Engagement skills.
Able to meet and communicate with Senior leaders to maintain transparency and deliver outcomes for both the stakeholder and bankers.
Effective planning and prioritization skills, with the ability to make hard decisions on prioritization.
Effective risk and governance management skills, with the ability to identify, articulate, mitigate, and manage both delivery and operational risks ensuring the knowledge management material remains current.
Understanding of the Commercial and Retail Banking landscape.
Flexibility to evolve with changing business and technology priorities.
Extensive experience in Business Change Management would be highly regarded.
You're not expected to have 100% of these skills.
At ANZ, a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we'd love to hear from you.
So why join us?
From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.
But it's not just our customers who'll feel your impact.
You'll feel it too.
Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career.
We're a diverse bunch at ANZ in different roles, different locations, doing different things.
That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'.
We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.
At ANZ, you'll be part of an organisation where the different backgrounds, perspectives, and life experiences of our people are celebrated.
That's because we're committed to building a workplace that reflects the diversity of the communities we serve.
We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself.
If you're a candidate with a disability or access requirement, and have an enquiry about the support provided, please let us know on your application or visit ANZ Accessibility and Inclusion Programs for alternate contact methods.
To find out more about working at ANZ, visit .
You can apply for this role by visiting ANZ Careers and searching for reference number 80409.
Job Posting End Date #J-18808-Ljbffr
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