Business Banking Manager, Small To Medium Enterprise Banking, Melbourne Vic
vor 4 Wochen
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Business Banking Manager, Small to Medium Enterprise Banking, Melbourne VICDepartment: Small to Medium Enterprise Banking VIC/TAS
Division: Australia Commercial
Location: Melbourne
About UsAt ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.
About the RoleAs a Business Banking Manager in our Small to Medium Enterprise Banking Premium Pod, you'll play a key role in helping to proactively manage and grow a portfolio of customers through client acquisition, cross-sell, referrals, and ongoing relationship management.
Banking is changing and we're changing with it, giving our people great opportunities to try new things, learn and grow.
Whatever your role at ANZ, you'll be building your future, while helping to build ours.
Role Type: PermanentRole Location: 833 Collins Street, Docklands VIC 3008Work Hours: Full-time
What will your day look like?As a Business Banking Manager, you will have the opportunity to:
Participate in high volume inbound and structured leads-based outbound callingProvide high quality customer service to a wide and diverse range of customers in a team-based managed portfolioRetain and grow existing customersUnderstand customer ambitions and help them realise their business growth and development goalsContribute to a high performing team culture and environment based on high collaboration and rapid customer solutioningMeet assigned performance targets across the balanced scorecardEngage with existing small business customersManage a team-based customer portfolioCollaborate effectively with Lighthouse & CSO enablement teamsMaintain deep knowledge of the ANZ product suite to ensure customers are recommended appropriate solutionsWhat will you bring?To grow and be successful in this role, you will ideally bring the following:
Relationship Management: Building, maintaining and influencing relationships to achieve mutually beneficial outcomesPortfolio Management: The selection, prioritisation and management of a portfolio of work/and or customers in line with its strategic objectives and capacity to deliverCustomer Solutioning: Supporting customers by understanding their needs and informing them about relevant products or servicesCredit Assessment and Management: Assessing, advising, monitoring and/or approving a customer's credit worthinessData Analysis: Collecting, profiling and analysing data to translate into meaningful insightsYou're not expected to have 100% of these skills.
At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we'd love to hear from you.
So why join us?From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.
You'll have the resources, opportunities, and support you need to take the next big step in your career.
We're a diverse bunch at ANZ in different roles, different locations, doing different things.
That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'.
We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.
At ANZ, you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated.
We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself.
To find out more about working at ANZ, visit careers.
You can apply for this role by visiting ANZ Careers and searching for reference number 83003.
Job Posting End Date#J-18808-Ljbffr
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