Customer Assist Consultant
Vor 7 Tagen
Customer Assist ConsultantDepartment: SB Specialist Customer CareDivision: Suncorp BankLocation: BrisbaneAbout UsAt Suncorp Bank you can build a career with exceptional growth potential, within a culture of purpose and belonging.
As part of the ANZ Group, when you apply to join Suncorp Bank, you'll be directed to ANZ systems and receive correspondence and notifications from ANZ as part of the recruitment process.About the RoleAs a Customer Assist Consultant, you'll play a key role in helping to provide customers with genuine assistance through periods of agreed financial hardship, managing the assistance until the agreement has finished in accordance with business policy.Role Location: Brisbane, QLD; open to other locations within AustraliaRole Type: Permanent, FulltimeNote: 2 available opportunitiesWhat will your day look like?As a Customer Assist Consultant, you will:Assist customers with their hardship enquiry by assessing applications and making recommendations.Determine the most appropriate course of action to provide a genuine assessment to assist Suncorp Customers experiencing periods of financial hardship.Complete summary Loan File checks, if applicable, to review initial customer lending.Provide empathy to customers and direct them to appropriate counselling services where necessary.Provide guidance and information to customers where a Hardship Notice is evidenced.Maintain relationship and regular contact with allocated customers until their financial difficulties have been remedied, or other alternatives have been sought.What will you bring?To grow and be successful in this role, you will ideally bring the following:Strong experience in a similar role is desired but not mandatory.Understanding of the legal and regulatory framework in which the team must operate is desired.Banking and lending experience is desired, but not mandatory.You're not expected to have 100% of these skills.
We value a growth mindset, so if you have most of these things in your toolbox, we'd love to hear from you.So why join us?Suncorp Bank is a proud part of the ANZ Group and a place where you'll be doing work that really matters.
That's because every role, in every team is working towards supporting the financial wellbeing of our million+ customers.Our team members' wellbeing is a top priority and we know it's the added extras outside the workplace that can make all the difference.
We offer a range of benefits and support resources so you can create a healthy work-life balance, helping you bring your best every day.
We also provide tools that enable remote work to support flexible work arrangements whenever possible.Being part of Suncorp Bank opens a world of exceptional growth opportunities, across Suncorp Bank as well as the many divisions within the ANZ Group which operates in almost 30 markets across the globe.Suncorp Bank is committed to creating a workplace where people from all backgrounds, identities and beliefs can thrive in an environment of inclusivity and mutual respect.
We welcome applications from everyone and invite you to talk to us about any adjustments you may require to our recruitment process or the role itself.
If you are a candidate with a disability or access requirement, let us know how we can provide you with additional support.To find out more about working at Suncorp Bank and the ANZ Group, visit careers.
You can apply for this role by visiting ANZ Careers and searching for reference number 74328.Job Posting End Date#J-18808-Ljbffr
-
Customer Assist Consultant
vor 1 Woche
Brisbane, Österreich Tideri Jobbörse VollzeitSelect how often (in days) to receive an alert: Customer Assist Consultant Department: SB Specialist Customer Care Division: Suncorp Bank Location: Brisbane About Us At Suncorp Bank you can build a career with exceptional growth potential, within a culture of purpose and belonging.As part of the ANZ Group, when you apply to join Suncorp Bank, you'll be...
-
Customer Assist Consultant
vor 2 Wochen
Brisbane, Österreich Australia And New Zealand Banking Group Limited VollzeitSelect how often (in days) to receive an alert:Customer Assist ConsultantDepartment: SB Specialist Customer CareDivision: Suncorp BankLocation: BrisbaneAbout UsAt Suncorp Bank you can build a career with exceptional growth potential, within a culture of purpose and belonging.As part of the ANZ Group, when you apply to join Suncorp Bank, you'll be directed to...
-
Customer Assist Consultant
Vor 7 Tagen
Brisbane, Österreich Australia And New Zealand Banking Group Limited VollzeitSelect how often (in days) to receive an alert:Customer Assist ConsultantDepartment: SB Specialist Customer CareDivision: Suncorp BankLocation: BrisbaneAbout UsAt Suncorp Bank you can build a career with exceptional growth potential, within a culture of purpose and belonging.As part of the ANZ Group, when you apply to join Suncorp Bank, you'll be directed to...
-
Customer Assist Consultant
vor 2 Wochen
Brisbane, Österreich Tideri Jobbörse VollzeitCustomer Assist Consultant Department: SB Specialist Customer Care Division: Suncorp Bank Location: Brisbane About Us At Suncorp Bank you can build a career with exceptional growth potential, within a culture of purpose and belonging.As part of the ANZ Group, when you apply to join Suncorp Bank, you'll be directed to ANZ systems and receive correspondence...
-
Customer Assist Consultant
vor 2 Wochen
Brisbane, Österreich Australia And New Zealand Banking Group Limited VollzeitCustomer Assist ConsultantDepartment: SB Specialist Customer CareDivision: Suncorp BankLocation: BrisbaneAbout UsAt Suncorp Bank you can build a career with exceptional growth potential, within a culture of purpose and belonging.As part of the ANZ Group, when you apply to join Suncorp Bank, you'll be directed to ANZ systems and receive correspondence and...
-
Customer Care Consultant
vor 1 Woche
Brisbane, Österreich Tideri Jobbörse VollzeitFull time One of the world's most iconic charitable humanitarian organisations, St John Ambulance is committed to enhancing the lives of Queenslanders and building a safe and resilient community.For 140 years, St John Ambulance has been at the forefront of providing urgent health and medical support during times of crisis, empowering individuals with...
-
Tech Assist
vor 4 Wochen
Brisbane, Österreich Macquarie Bank Limited VollzeitHelp provide a superior approach to customer service and join our Brisbane Technology team as an IT Tech Assist member.As a customer-facing team, we are motivated to continually improve our services and are passionate about creating an outstanding customer experience.At Macquarie, our advantage is bringing together diverse people and empowering them to shape...
-
Tech Assist
vor 4 Wochen
Brisbane, Österreich Tideri Jobbörse VollzeitHelp provide a superior approach to customer service and join our Brisbane Technology team as an IT Tech Assist member.As a customer-facing team, we are motivated to continually improve our services and are passionate about creating an outstanding customer experience.At Macquarie, our advantage is bringing together diverse people and empowering them to shape...
-
Customer Service Consultant
vor 2 Monaten
Brisbane, Österreich Gough Recruitment VollzeitABOUT US Our client is a leading residential builder in NSW and QLD, renowned for passionate people, innovative designs, and high-quality homes.They have built a strong reputation in the industry, providing excellent service and delivering dream homes to clients.If you're passionate about the construction and home building industry, have excellent customer...
-
Overnight Customer Sales Consultant
vor 1 Monat
Brisbane, Österreich Topdeck Travel VollzeitPosition: Customer Sales Consultant – Global TouringReporting to: Trade Sales Team LeaderLocation Base: Brisbane, AustraliaContract: Permanent – Full TimeRoster: Overnight shifts (Rotating between the hours of 9pm to 10am)The Global Touring team inspires people through life-changing travel experiences. We're a group touring company, and through our...
-
Overnight Customer Sales Consultant
vor 1 Monat
Brisbane, Österreich Topdeck Travel VollzeitPosition: Customer Sales Consultant – Global TouringReporting to: Trade Sales Team LeaderLocation Base: Brisbane, AustraliaContract: Permanent – Full TimeRoster: Overnight shifts (Rotating between the hours of 9pm to 10am)The Global Touring team inspires people through life-changing travel experiences. We're a group touring company, and through our...
-
Overnight Customer Sales Consultant
vor 4 Wochen
Brisbane, Österreich Tideri Jobbörse VollzeitPosition: Customer Sales Consultant – Global Touring Reporting to: Trade Sales Team Leader Location Base: Brisbane, Australia Contract: Permanent – Full Time Roster: Overnight shifts (Rotating between the hours of 9pm to 10am) The Global Touring team inspires people through life-changing travel experiences.We're a group touring company, and through our...
-
Customer Care Consultant
vor 1 Woche
Brisbane, Österreich Optimum Health Solutions VollzeitFull timeOne of the world's most iconic charitable humanitarian organisations, St John Ambulance is committed to enhancing the lives of Queenslanders and building a safe and resilient community.For 140 years, St John Ambulance has been at the forefront of providing urgent health and medical support during times of crisis, empowering individuals with...
-
Customer Care Consultant
vor 1 Woche
Brisbane, Österreich Optimum Health Solutions VollzeitFull timeOne of the world's most iconic charitable humanitarian organisations, St John Ambulance is committed to enhancing the lives of Queenslanders and building a safe and resilient community.For 140 years, St John Ambulance has been at the forefront of providing urgent health and medical support during times of crisis, empowering individuals with...
-
Customer Experience Consultant
vor 1 Monat
Brisbane, Österreich Cushman & Wakefield VollzeitJob Title Customer Experience ConsultantJob Description Summary C&W are hiring for a customer service professional to join us on a part time (19 hours per week) basis, working onsite at Herston Quarter.Job Description C&W currently have a vacancy to join our onsite customer experience team at the Herston Quarter facility.Working as part of a team of 3, the...
-
Customer Experience Consultant
vor 1 Monat
Brisbane, Österreich Cushman & Wakefield VollzeitJob Title Customer Experience Consultant Job Description Summary C&W are hiring for a customer service professional to join us on a part time (19 hours per week) basis, working onsite at Herston Quarter.Job Description C&W currently have a vacancy for to join our onsite customer experience team at the Herston Quarter facility.Working as part of a team of 3...
-
Customer Experience Consultant
vor 1 Monat
Brisbane, Österreich Cushman & Wakefield VollzeitJob Title Customer Experience ConsultantJob Description Summary C&W are hiring for a customer service professional to join us on a part time (19 hours per week) basis, working onsite at Herston Quarter.Job DescriptionC&W currently have a vacancy for to join our onsite customer experience team at the Herston Quarter facility. Working as part of a team of 3...
-
Customer Service Consultant
vor 1 Monat
Brisbane, Österreich Nhp Electrical Engineering Products VollzeitOn-the-job ongoing support & development, opportunities to advanceSupportive and accessible leadership team Who we are:NHP are specialists in Electrical and Automation Products, Systems and Solutions100% Australian owned, with 55 years of Electrical and Engineering excellence!Local choice with the power of global partners17 branches throughout Australia and...
-
Technical Financial Consultant
vor 2 Wochen
Brisbane, Österreich Attekus VollzeitTechnical Financial Consultant at AttekusFully Remote, Australia or New ZealandCompany Description:Attekus is a fast-growing SaaS company in Australia, renowned for our flagship product, Bookable, which optimises bookings and events for Local Government. Passionate about empowering local governments to connect with their communities, we support over 30% of...
-
Customer Service Consultant
vor 2 Monaten
Brisbane, Österreich Publicis Groupe VollzeitPersonalised Plates Queensland (PPQ), part of Publicis Groupe ANZ, a high-value e-commerce business that markets and sells personalised number plates.AT PPQ, we pride ourselves on delivering exceptional customer service and enabling our customers' creativity and self-expression to shine.As a Level 2 Customer Service Consultant, your accountabilities would...
