Dispatch Manager
vor 4 Wochen
Select how often (in days) to receive an alert:
At Metcash, you're part of something bigger.
You have all the perks of a small business heart, without missing out on the big business support.
Being part of something bigger means you're part of a strong purpose, where the work you do makes a big difference to independent business and local communities.
It opens a sea of opportunities to develop yourself, grow your career, thrive your way and make your mark.
And you'll be part of our high performing team, where you reap the rewards of our collective success now and into the future.
About the Opportunity Fantastic opportunity for a Customer Support Manager / Dispatch Manager based in Nerang who will be responsible for the effective management of the Warehouse function for outbound goods.
You will ensure workplace health and safety requirements, including Chain of Responsibility (CoR) are maintained.
Guided by the Branch Manager, you will lead our Driver & Picker team members to ensure that delivery to the customer is timely, with any delays communicated, cost effective and within the parameters of agreements.
In this Role Oversee the handling, dispatch and distribution for all outbound orders from the warehouse/s within the agreed service levelsIdentify and recommend areas of improvement, establish innovative or adjust existing work procedures and practices to optimize efficiency of the warehouse, customer service and personnelImplement changes as identified and authorized by the management team to drive continuous improvementSupervise staff providing feedback and managing performanceEnsure effective balance of labour use across the site, where labour requirements fluctuate in conjunction with the Branch ManagerEnsure all OHS, company policies and legislation is adhered to at all timesManage the escalation of any non-compliance issues with the transport, Dispatch Team and engage the Branch Manager as requiredYou're Likely a Match If Strong interpersonal skills, a powerful and clear communicator who motivates and inspires others; is able to collaborate with others to achieve company results and objectivesExcellent time management and organizational skills, and the ability to work in a high pressure, fast paced environmentForklift Licence is an advantageLife at Metcash Experience a supportive and flexible work environment.
We are a FlexReady accredited workplace
Enjoy a 5th week of annual leave every year after your first year.
Benefit from 2 well-being days and 1 volunteer day annually.
An abundance of learning, development, and career growth opportunities.
12 weeks of gender-neutral paid parental leave for primary carers.
Proudly awarded "Bronze Employer for LGBTQ Inclusion".
Recognised as 45th in the global "Equileap Top 100" for initiatives on gender equity.
A neutral gender pay gap of under 5% as published by WGEA 2022-2023.
Gold accreditation by Mental Health Australia.
Incredible value discounts and perks through our team member app, "Our Local".
About Us Metcash is Australia's leading wholesale distribution company, with revenue exceeding $18 billion in FY23.
We're also an ASX top 100 listed company.
We believe that it is absolutely vital to Australia that there is a sustainable, independent, family-owned business sector.
Independent retailers support their local communities.
We help them to be the 'Best Store in Their Town' by providing merchandising, operational and marketing support across our food, liquor and hardware pillars.
We're dedicated to fostering diversity and inclusion in our workplace and are proud to be an equal opportunity employer.
Joining our team means becoming part of something bigger, a company that actively promotes diversity, champions charitable causes, and supports environmental efforts.
We welcome applications from individuals of all backgrounds, including First Nations.
If you have any specific support or access needs, please don't hesitate to inform us when you apply.
Rest assured; your personal information will be handled with the utmost confidentiality in accordance with applicable privacy laws.
Join us and be part of something bigger
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