Rydges Hotels Limited | Reservations Supervisor
vor 4 Wochen
Add expected salary to your profile for insights
Rydges is part of EVENT Hospitality & Entertainment, a proudly Australian-owned company with over 100 years' experience in hospitality, entertainment and leisure in Australian & New Zealand.
Our hotels stretch from Sydney to Queenstown to Perth and each is locally inspired, just like our team, our customers and you.
We're for making the day better.
We nurture talent and promote internally.
About The Role:
Rydges Sydney Central is a 309 room hotel located near Central station in Surry Hills.
You will assist in taking bookings from a range of guests and booking channels, whilst being involved in all aspects of Reservations, from group bookings, crew allocations and FIT arrivals.
You will provide efficient and professional service to all guests via email and phone, whilst actively promoting the hotels outlets, facilities and promotions.
Your impeccable attention to detail and focus on providing a high quality service, will make you a vital member of the Reservations team.
The successful candidate needs to possess the following experience and skills:
A strong background in Reservations, or Front Office.
Experience with Opera PMS preferred.
Outstanding written & verbal communication skills.
The ability to multi-task as well as work under pressure.
Versatility in responding to guest requests and situations.
Impeccable attention to detail.
Please note, only our short listed candidates will be contacted.
Your application will include the following questions:
How many years' experience do you have as a Reservations Supervisor?
Which of the following statements best describes your right to work in Australia?
Which of the following property management systems (PMS) do you have experience with?
Do you have customer service experience?
How much notice are you required to give your current employer?
We believe in peace of mind travel.
For us, that means connectivity, quality and comfort.
We know you have people to see and places to go, that's why our hotels and resorts are located in prime positions: city hearts, business centres and inspired natural retreats.
With everything you need, right where you need it, at Rydges we've perfected simple comforts.
So when you've finished exploring, negotiating, debating and discovering – we'll be ready to help you rest up and unwind.
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