Customer Care Agent
vor 4 Wochen
Great benefits and remuneration – Base + 12.5% superannuation Flexible working hours on a 7-day rotating roster, get to know your roster 1 month in advance Free Onsite undercover Parking Career Progression in joining a global organisation with a strong focus on training, safety and quality At KONE, we bring buildings to life. Look around and you'll see KONE in buildings everywhere. Through our technical expertise and digital connectivity, we provide an essential service to communities around the world – keep people moving no matter what.
Why this role? We are looking for a Customer Care Agent to join our team in Mascot, Sydney. This team thrives on servicing our customers to the very best of their abilities, in a timely manner.
In this role you will be responsible for handling in-house service calls and working with our Field Service Technicians to deliver solutions for our clients.
You will be working full time on a rotating roster of 76 hours a fortnight, on a morning or afternoon shift pattern.
What will you be doing? Respond to inbound calls and log data accordingly into the KONE KONECT systemReceive and resolve queries and complaintsCommunicate resolution to customersIdentify possible leads from customer cases coming e.g., through web and assign those to the sales organizationConduct transactional surveys after a callout or project (e.g., customer satisfaction survey)Allocate service calls to technicians accurately and efficientlyMonitor technician rosters and daily schedulesEnsure data integrity and accuracyComply with all WH&S responsibilitiesWhat are we looking for? Previous experience working in a fast-paced customer service environment. Passion for providing excellent customer service is essential.Excellent communication and interpersonal skillsOrganisational skills, multitasker and an ability to effectively prioritise tasksSound computer skills including proficiency with Microsoft Office suiteProfessional and confident manner to liaise directly with clients - internally and externallyPositive, pro-active and solution-focused attitudeNote: Applicants must either be a permanent resident or citizen of Australia or New Zealand to apply for this position.
This role is being sourced directly by KONE. We respectfully request no agency approaches. #LI-MH1
#J-18808-Ljbffr
-
Customer Care Agent
vor 3 Wochen
Sydney, Österreich Kone México VollzeitGreat benefits and remuneration – Base + 12.5% superannuationFlexible working hours on a 7-day rotating roster, get to know your roster 1 month in advanceFree Onsite undercover ParkingCareer Progression in joining a global organisation with a strong focus on training, safety and qualityAt KONE, we bring buildings to life.Look around and you'll see KONE in...
-
Customer Care Agent
vor 3 Wochen
Sydney, Österreich Kone México VollzeitGreat benefits and remuneration – Base + 12.5% superannuationFlexible working hours on a 7-day rotating roster, get to know your roster 1 month in advanceFree Onsite undercover ParkingCareer Progression in joining a global organisation with a strong focus on training, safety and qualityAt KONE, we bring buildings to life.Look around and you'll see KONE in...
-
Customer Care Agent
vor 2 Monaten
Sydney, Österreich Kone México VollzeitGreat benefits and remuneration – Base + 12.5% superannuationFlexible working hours on a 7-day rotating roster, get to know your roster 1 month in advanceFree Onsite undercover ParkingCareer Progression in joining a global organisation with a strong focus on training, safety and qualityAt KONE, we bring buildings to life. Look around and you'll see KONE in...
-
Customer Care Agent
vor 4 Wochen
Sydney, Österreich Kone México VollzeitGreat benefits and remuneration – Base + 12.5% superannuation Flexible working hours on a 7-day rotating roster, get to know your roster 1 month in advance Free Onsite undercover Parking Career Progression in joining a global organisation with a strong focus on training, safety and quality At KONE, we bring buildings to life. Look around and you'll see...
-
Customer Care Agent
vor 4 Wochen
Sydney, Österreich Kone México VollzeitGreat benefits and remuneration – Base + 12.5% superannuation Flexible working hours on a 7-day rotating roster, get to know your roster 1 month in advance Free Onsite undercover Parking Career Progression in joining a global organisation with a strong focus on training, safety and quality At KONE, we bring buildings to life. Look around and you'll see...
-
Customer Care Agent
vor 2 Monaten
Sydney, Österreich Tideri Jobbörse VollzeitGreat benefits and remuneration – Base + 12.5% superannuation Flexible working hours on a 7-day rotating roster, get to know your roster 1 month in advance Free Onsite undercover Parking Career Progression in joining a global organisation with a strong focus on training, safety and quality At KONE, we bring buildings to life.Look around and you'll see KONE...
-
Customer Support Agent
Vor 6 Tagen
Sydney, Österreich Greenstone Holdco Pty VollzeitAre you looking to work for a company who will provide full training and continuous coaching to help maximise your potential?Greenstone is the largest distributor of direct life and pet insurance in Australia and are growing both here and overseas.We deliver smart and affordable direct insurance products that meet the differing needs of our Australian & NZ...
-
Customer Care Representative
vor 3 Wochen
Sydney, Österreich Ricoh Australia Pty Ltd. VollzeitCustomer Care RepresentativeLocations: Eastern Creek DCTime Type: Full timePosted On: Posted YesterdayTime Left to Apply: End Date: December 5, 2024 (27 days left to apply)Job Requisition ID: R0002398Who Are We? As a world-leading provider of workplace technology, Ricoh is all about improving work life by providing better user experiences, optimised...
-
Customer Care Representative
vor 3 Wochen
Sydney, Österreich Tideri Jobbörse VollzeitCustomer Care Representative Locations: Eastern Creek DC Time Type: Full time Posted On: Posted Yesterday Time Left to Apply: End Date: December 5, 2024 (27 days left to apply) Job Requisition ID: R0002398 Who Are We?As a world-leading provider of workplace technology, Ricoh is all about improving work life by providing better user experiences, optimised...
-
Qa Agent
vor 4 Wochen
Sydney, Österreich Neilson Financial Services Limited VollzeitAt Neilson, we're dedicated to helping families secure financial protection for their loved ones with a range of life insurance options.Neilson is a leading provider of innovative, simple and great-value direct life insurance products.We have evolved from our origins in the UK, where the business was launched in 2012, to become an award-winning international...
-
Qa Agent
vor 4 Wochen
Sydney, Österreich Tideri Jobbörse VollzeitAt Neilson, we're dedicated to helping families secure financial protection for their loved ones with a range of life insurance options.Neilson is a leading provider of innovative, simple and great-value direct life insurance products.We have evolved from our origins in the UK, where the business was launched in 2012, to become an award-winning international...
-
Buyer'S Agent
vor 3 Wochen
Sydney, Österreich Lendi Group VollzeitIn 1992, Aussie was born - taking on the big banks, bringing competition to the home lending industry, and revolutionising the Australian mortgage market forever. In 2021, we merged with digital challenger Lendi, forming Lendi Group. This union is a match made in heaven, because both brands were born as disruptors, driven by a desire to see things done...
-
Buyer'S Agent Agreement
vor 2 Monaten
Sydney, Österreich Tideri Jobbörse VollzeitOur expert lawyers can draft your Buyer's Agent Agreement Sprintlaw offers smart, simple and affordable legal solutions for small businesses and startups."They've helped us tremendously and are seriously knowledgeable and honest.Couldn't recommend the crew at Sprintlaw more!" - Amit, Soul Burger We'll get back to you within 1 business day.Our top-trained...
-
Buyer'S Agent Agreement
vor 2 Monaten
Sydney, Österreich Sprintlaw Pty VollzeitOur expert lawyers can draft your Buyer's Agent AgreementSprintlaw offers smart, simple and affordable legal solutions for small businesses and startups."They've helped us tremendously and are seriously knowledgeable and honest.Couldn't recommend the crew at Sprintlaw more!" - Amit, Soul Burger We'll get back to you within 1 business day.Our top-trained...
-
Buyer'S Agent Manager
vor 1 Woche
Sydney, Österreich Lendi Group VollzeitIn 1992, Aussie was born - taking on the big banks, bringing competition to the home lending industry, and revolutionising the Australian mortgage market forever. In 2021, we merged with digital challenger Lendi, and formed Lendi Group. This union is a match made in heaven, because both brands were born as disruptors, driven by a desire to see things done...
-
Buyer'S Agent Manager
vor 1 Woche
Sydney, Österreich Tideri Jobbörse VollzeitIn 1992, Aussie was born - taking on the big banks, bringing competition to the home lending industry, and revolutionising the Australian mortgage market forever.In 2021, we merged with digital challenger Lendi, and formed Lendi Group.This union is a match made in heaven, because both brands were born as disruptors, driven by a desire to see things done...
-
Buyer'S Agent
vor 1 Monat
Sydney, Österreich Aussie VollzeitCompany Description In 1992, Aussie was born - taking on the big banks, bringing competition to the home lending industry, and revolutionising the Australian mortgage market forever. In 2021, we merged with digital challenger Lendi, and formed form Lendi Group. This union is a match made in heaven, because both brands were born as disruptors, driven by a...
-
Buyer'S Agent
vor 1 Monat
Sydney, Österreich Tideri Jobbörse VollzeitCompany Description In 1992, Aussie was born - taking on the big banks, bringing competition to the home lending industry, and revolutionising the Australian mortgage market forever.In 2021, we merged with digital challenger Lendi, and formed form Lendi Group.This union is a match made in heaven, because both brands were born as disruptors, driven by a...
-
Buyer'S Agent
vor 1 Monat
Sydney, Österreich Aussie VollzeitCompany Description In 1992, Aussie was born - taking on the big banks, bringing competition to the home lending industry, and revolutionising the Australian mortgage market forever.In 2021, we merged with digital challenger Lendi, and formed form Lendi Group.This union is a match made in heaven, because both brands were born as disruptors, driven by a...
-
Reservation Agent
vor 3 Stunden
Sydney, Österreich Accor Hotels VollzeitJob Schedule: Temps CompletJob Type: CDIJob Category: Sales & MarketingBrands: ACCORLocation: Novotel Sydney on Darling Harbour, Sydney, AustraliaReference: REF43078QReservation AgentRegion: MEA SPACWe are seeking a friendly, detail-oriented Reservation Agent to join our Reservation team. The Reservation Agent will be responsible for assisting customers with...
