Client Onboarding Manager

Vor 2 Tagen


Melbourne, Österreich Eminence Talent Group Vollzeit

Company Description
Our Client is a leading non-custodial cryptocurrency exchange committed to reshaping digital finance through innovative and secure solutions.
Role Overview
The Client Onboarding Manager will serve as a critical link between the company and its clients, ensuring seamless onboarding experiences. The role involves direct interaction with new clients, troubleshooting onboarding issues, and delivering excellent customer satisfaction.
Key Responsibilities

Lead the onboarding process for new clients, ensuring all technical and compliance requirements are met.
Serve as the primary liaison between clients and internal teams during onboarding.
Educate clients about the platform's features and functionality to enhance usability.
Collaborate with sales and technical teams to address client-specific needs.
Develop onboarding materials, including tutorials, FAQs, and guides.
Continuously refine onboarding workflows for efficiency and effectiveness.

Qualifications

Prior experience in client onboarding, customer success, or account management within the cryptocurrency or financial sectors.
Excellent communication, problem-solving, and organizational skills.
Familiarity with trading platforms and blockchain technologies is an advantage.
Strong ability to manage multiple client accounts and priorities simultaneously.
A customer-centric mindset with high emotional intelligence.

Compensation & Benefits

Competitive salary with comprehensive benefits, including parking, health insurance, and superannuation.
Opportunities for professional growth and development.

Join the TeamStep into a role that puts you at the forefront of client engagement in the exciting world of cryptocurrency. Join a forward-thinking company that values innovation, collaboration, and exceptional client experiences.
#J-18808-Ljbffr



  • Melbourne, Österreich Eminence Talent Group Vollzeit

    Company Description Our Client is a leading non-custodial cryptocurrency exchange committed to reshaping digital finance through innovative and secure solutions.Role Overview The Client Onboarding Manager will serve as a critical link between the company and its clients, ensuring seamless onboarding experiences.The role involves direct interaction with new...


  • Melbourne, Österreich Buscojobs Vollzeit

    Avetta's SaaS platform connects the world's leading organizations with qualified suppliers, contractors, and vendors.We bring unmatched visibility to companies through cloud-based technology and human insights.As a result, we foster sustainable growth for businesses and their supply chains.Our SaaS subscription software is used by 85k+ active customers in...


  • Melbourne, Österreich Montpellier Resourcing Vollzeit

    Due to rapid growth, a fantastic opportunity has arisen to join a leading Wealth Management firm based in the City of London on a 6 month FTC.Our client is seeking a Client Onboarding Administrator to join their team to oversee the core functions of account opening and account amendments.Duties of the Client Onboarding Administrator include: Review all...


  • Melbourne, Österreich Henry Schein One Group Vollzeit

    At Henry Schein One, our vision is simple: leveraging technology to improve the health and well-being of patients worldwide. As the global leader in dental practice management software and marketing solutions, we support over 90,000 dental practices, empowering more than 400,000 clinicians and reaching over half a billion patients. We transform good...


  • Melbourne, Österreich Australia And New Zealand Banking Group Limited Vollzeit

    Select how often (in days) to receive an alert:Client Onboarding SpecialistDivision: InstitutionalLocation: MelbourneAbout UsAt ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our customers.Our Institutional bank helps our largest customers move trade and...


  • Melbourne, Österreich Australia And New Zealand Banking Group Limited Vollzeit

    Select how often (in days) to receive an alert:Client Onboarding SpecialistDivision: InstitutionalLocation: MelbourneAbout UsAt ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our customers.Our Institutional bank helps our largest customers move trade and...

  • Onboarding Consultant

    vor 4 Wochen


    Melbourne, Österreich Compass Education Vollzeit

    Come shape the future of education with us. We are Compass - smart school management in one connected platform.We believe that time spent in the classroom should be for learning and teaching.Our two co-founders John and Lucas met over a team lunch and while chowing down on their cafeteria sandwiches they bonded over their unapologetically nerdy love for...


  • Melbourne, Österreich Australia And New Zealand Banking Group Limited Vollzeit

    Department: GS&T Strategic Partnerships Location: MelbourneAbout UsAt ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.About the RoleStrategic Partnerships has a mission to forge and nurture strategic partnerships that enhance customer...


  • Melbourne, Österreich Anz Vollzeit

    Location: MelbourneAbout UsAt ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.About the RoleStrategic Partnerships has a mission to forge and nurture strategic partnerships that enhance customer experiences and drive sustainable...


  • Melbourne, Österreich Australia And New Zealand Banking Group Limited Vollzeit

    Department: GS&T Strategic Partnerships Location: MelbourneAbout UsAt ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.About the RoleStrategic Partnerships has a mission to forge and nurture strategic partnerships that enhance customer...


  • Melbourne, Österreich Australia And New Zealand Banking Group Limited Vollzeit

    Department: GS&T Strategic Partnerships Location: MelbourneAbout UsAt ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.About the RoleStrategic Partnerships has a mission to forge and nurture strategic partnerships that enhance customer...


  • Melbourne, Österreich This Is An It Support Group Vollzeit

    Req ID: 81770Department: GS&T Strategic PartnershipsDivision: Group Strategy & TransformationLocation: MelbourneAbout UsAt ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.About the RoleStrategic Partnerships has a mission to forge and...


  • Melbourne, Österreich Anz Vollzeit

    Location: MelbourneAbout UsAt ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.About the RoleStrategic Partnerships has a mission to forge and nurture strategic partnerships that enhance customer experiences and drive sustainable...


  • Melbourne, Österreich Anz Vollzeit

    Location: MelbourneAbout UsAt ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.About the RoleStrategic Partnerships has a mission to forge and nurture strategic partnerships that enhance customer experiences and drive sustainable...


  • Melbourne, Österreich Medem Group Vollzeit

    DescriptionWho are we? Z Software is a Sydney-based company that provides dispensing and point-of-sale software to over 1,300 pharmacies across Australia.We're known for our market-leading software and exceptional support team, ensuring that pharmacies can focus on delivering the highest level of care to their customers.As a part of the Medem Group, we are...


  • Melbourne, Österreich Medem Group Vollzeit

    DescriptionWho are we?Z Software is a Sydney-based company that provides dispensing and point-of-sale software to over 1,300 pharmacies across Australia. We're known for our market-leading software and exceptional support team, ensuring that pharmacies can focus on delivering the highest level of care to their customers. As a part of the Medem Group, we are...


  • Melbourne, Österreich Tideri Jobbörse Vollzeit

    Location: Melbourne About Us At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.About the Role Strategic Partnerships has a mission to forge and nurture strategic partnerships that enhance customer experiences and drive sustainable...

  • Engineering Team Lead

    vor 4 Wochen


    Melbourne, Österreich Pepperstone Group Vollzeit

    The Pepperstone story started in 2010. We know what it's like to trade the world's markets. Our team describes us as a place for the curious and the driven, and we like to do things a little differently; as a transformative global fintech we're digital, nimble, connected, and united in our vision to create a better way to trade.We thrive on progress - for...

  • Onboarding Technician

    vor 3 Wochen


    Melbourne, Österreich Efinancialcareers Ltd. Vollzeit

    Join the revolution in hospitality tech! Liven is a leading global data, technology, and customer experience provider for the hospitality industry. From humble beginnings, we have grown to serve over 6,000 venues and millions of diners across Australia, the USA, and Southeast Asia, processing over 120 million transactions worth more than $3 billion (AUD)...

  • Onboarding Technician

    vor 4 Wochen


    Melbourne, Österreich Efinancialcareers Ltd. Vollzeit

    Join the revolution in hospitality tech!Liven is a leading global data, technology, and customer experience provider for the hospitality industry. From humble beginnings, we have grown to serve over 6,000 venues and millions of diners across Australia, the USA, and Southeast Asia, processing over 120 million transactions worth more than $3 billion (AUD)...