Customer Success Specialist
vor 2 Wochen
TRAILD: Who are we?
TRAILD is a high-growth SaaS company that streamlines, automates, and protects businesses from fraud, errors, and mistakes.
Our specialized Accounts Payable software integrates with leading business ERP systems like SYSPRO, Acumatica, MYOB, and Epicor to help clients make their AP process more efficient and secure.
We have a rapidly growing international client base, so you are about to board the rocket ship at the right time.
This is an opportunity to make a real impact, and with your help, we can support more businesses digitize their existing operations with enhanced automation and security.
The Role: Want to be a part of our exciting growth journey?
We are looking for a Customer Success Specialist to join our talented and dynamic team.
As the company has expanded into several international markets, we are seeking someone with a genuine passion for helping and supporting our clients.
In this role, you will be responsible for working closely with our clients to understand their business requirements, configure the software to meet their needs, and support them throughout the implementation and onboarding process.
The ideal candidate will have a background in customer support in a SaaS/Technology organization with strong interpersonal and communication skills, as well as the ability to think creatively when solving customer problems.
Key Responsibilities
Responding to client queries and providing first-level support for TRAILD's customers.
Providing user training, ongoing support, and troubleshooting to ensure the software is working correctly and meeting the client needs.
Collaborating with our product and technology teams to ensure our clients are getting the most out of the software and to help improve the service.
What are we looking for?
2+ years of experience in a customer support/success role within a SaaS company.
Experience with ERP or accounting systems (e.g., SYSPRO, Acumatica, Epicor) is a plus.
Prior experience thriving in a fast-paced startup/scale-up environment.
Exceptional people and communication skills.
Intrapreneurship and proactiveness.
Strong collaborator with an attitude embracing growth, hands-on execution, adaptability, and the scale-up spirit.
The Perks of Working at TRAILD
Flexibility: We offer a range of remote, hybrid, and flexible working options.
Global team: We are growing across APAC, AMER, and EMEA and have teams all across the world.
Our team genuinely loves working at TRAILD: We scored 100% on our 2023 eNPS survey.
Please note that the final applicants for this job will be asked to consent in writing to a police check/criminal background check to the extent permitted by law in your jurisdiction of employment.
#J-18808-Ljbffr
-
Customer Success Specialist
vor 1 Monat
Central Coast, Österreich Rocketspark Ltd VollzeitAbout the Customer Success Specialist roleRocketspark is on the hunt for an outstanding Customer Success Specialist who's all about creating joyous moments and forging genuine connections.As a key player in our Customer Success team, you'll be the go-to hero for our customers, providing genuine support via phone, email, and chat.Your goal?To be their trusted...
-
Customer Success Specialist
vor 1 Woche
Central Coast, Österreich Rocketspark Ltd VollzeitAbout the Customer Success Specialist roleRocketspark is on the hunt for an outstanding Customer Success Specialist who's all about creating joyous moments and forging genuine connections.As a key player in our Customer Success team, you'll be the go-to hero for our customers, providing genuine support via phone, email, and chat.Your goal?To be their trusted...
-
Customer Success Specialist
vor 4 Wochen
Central Coast, Österreich Tideri Jobbörse VollzeitTRAILD: Who are we? TRAILD is a high-growth SaaS company that streamlines, automates, and protects businesses from fraud, errors, and mistakes. Our specialised Accounts Payable software integrates with leading business ERP systems like SYSPRO, Acumatica, MYOB, and Epicor to help clients make their AP process more efficient and secure. We have a rapidly...
-
Customer Support And Success Specialist
vor 3 Wochen
Central Coast, Österreich Tideri Jobbörse VollzeitCustomer Support and Success Specialist (Australia) Customer SupportContract$25k/yearOceania Only 1 days ago Description Hej!We're Driversnote, a fast-growing SaaS company based in Copenhagen, Denmark.We take pride in helping more than 2,000,000 users worldwide keep a mileage logbook.No one likes to do mileage documentation - so we try to remove this tedious...
-
Customer Success
vor 4 Wochen
Central Coast, Österreich Tideri Jobbörse VollzeitLondon, England or US East Coast Full Time Customer Success Manager for Enterprise Product (Mid-Level) PromoRepublic has a tailored solution for Multi-Locational Brands in Franchise and Direct Sales industries.We are organizing a strong marketing team to build thought leadership and brand awareness in the marketing technology market.We are looking for a...
-
Customer Success
vor 4 Wochen
Central Coast, Österreich Promorepublic VollzeitLondon, England or US East CoastFull TimeCustomer Success Manager for Enterprise Product (Mid-Level)PromoRepublic has a tailored solution for Multi-Locational Brands in Franchise and Direct Sales industries.We are organizing a strong marketing team to build thought leadership and brand awareness in the marketing technology market.We are looking for a driven...
-
Customer Success Training
vor 1 Monat
Central Coast, Österreich Tideri Jobbörse VollzeitTRAILD: Who are we?TRAILD is a high-growth SaaS company that streamlines, automates, and protects businesses from fraud, errors, and mistakes.Our specialised Accounts Payable software integrates with leading business ERP systems like SYSPRO, Acumatica, MYOB, and Epicor to help clients make their AP process more efficient and secure.We have a rapidly growing...
-
Driversnote: Customer Support And Success Specialist
vor 4 Wochen
Central Coast, Österreich Tideri Jobbörse VollzeitHej!We're Driversnote, a fast-growing SaaS company based in Copenhagen, Denmark.We take pride in helping more than 2,000,000 users worldwide keep a mileage logbook.No one likes to do mileage documentation - so we try to remove this tedious work and make our customers' lives simpler by saving them both time and money.Our primary markets are English-speaking;...
-
Customer Success Engineer
vor 2 Monaten
Central Coast, Österreich Tideri Jobbörse VollzeitThe Zscaler Sales and Go-to-Market team is a global group of professionals who are passionate about delighting our customers, nurturing trusted partnerships, and sharing their expertise to drive a secure, cloud-enabled digital future and further cement our position as the world leader in cloud security.Sales, Customer Success, Sales Enablement, Solution...
-
Customer Success Manager
vor 2 Wochen
Central Coast, Österreich Vela Software Group VollzeitLocation: Warragul, West Gippsland & Latrobe Valley VICEmployment Type: Full timeExciting opportunity to bring your customer-centric ethos to lead your own team in a medium-sized organization with lots of autonomy.If you are passionate about customer success and have a track record in building strong customer relationships and fostering customer advocacy,...
-
Customer Success Manager
vor 1 Woche
Central Coast, Österreich Salesforce, Inc. VollzeitWho We AreWe're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM.Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way.And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and...
-
Customer Success Coordinator
vor 3 Wochen
Central Coast, Österreich Yourtrellis VollzeitTrellis is a Software and Data-as-a-Service provider supporting organizations to speed up their sustainability journey towards net-zero targets and utility/resource optimization.Trellis leverages various technologies to intercept, process, and interpret large volumes of financial-grade data to support businesses and governments in making better data-based...
-
Customer Success Coordinator
vor 1 Monat
Central Coast, Österreich Tideri Jobbörse VollzeitTrellis is a Software and Data-as-a-Service provider supporting organizations to speed up their sustainability journey towards net-zero targets and utility/resource optimization.Trellis leverages various technologies to intercept, process, and interpret large volumes of financial-grade data to support businesses and governments in making better data-based...
-
Customer Success Manager
vor 2 Wochen
Central Coast, Österreich Storyblok Gmbh VollzeitJOB SUMMARYThe 'Customer Success Manager' will develop and maintain strong relationships with Storyblok customers, ensuring their business needs are met and exceeded.Working with enterprise customers, they will own all aspects of the post-sales process, with a key focus on closing large deals and collaborating with Storyblok's Sales team to discover new...
-
Customer Success Manager
vor 2 Monaten
Central Coast, Österreich Tideri Jobbörse VollzeitWhy N-able IT doesn't get better than this!N-able isn't just another software company – we're going places, and we'd love for you to be a part of that journey.With N-ablites in more than 15 countries around the world, you're adding your unique voice to a diverse team of people who are supporting our customers, and one another.The Way We Work, our hybrid...
-
Customer Success Coordinator
vor 1 Monat
Central Coast, Österreich Mclean Care Vollzeit12-month Fixed Term ContractPart Time 30 hours per week, you choose your days 4 or 5?Are you passionate about making a meaningful difference in clinical excellence anywhere, anytime?Our bespoke virtual clinic is experiencing significant growth across Australia and is significantly impactful in regional and rural Australia where there is a known clinic...
-
Customer Success Manager
vor 2 Wochen
Central Coast, Österreich Tideri Jobbörse VollzeitDarktrace Darktrace AI interrupts in-progress cyber-attacks in seconds, including ransomware, email phishing, and threats to cloud environments and critical infrastructure.Founded by mathematicians and cyber defense experts in 2013, Darktrace is a global leader in cyber security AI, delivering complete AI-powered solutions in its mission to free the world of...
-
Customer Success Officer
vor 3 Wochen
Central Coast, Österreich Meriton Group VollzeitFull timeDo you have an obsession with hotels?Are you a beauty aficionado?If you answered yes, then come play in the wonderful world of VANITY GROUP.With a focus on innovating the hotel landscape with best-in-class partnerships, VANITY GROUP is dedicated to elevating hotel amenities from essential toiletry items to an experience that rivals even the sweetest...
-
Customer Success Coordinator
vor 1 Monat
Central Coast, Österreich Tideri Jobbörse Vollzeit12-month Fixed Term Contract Part Time 30 hours per week, you choose your days 4 or 5?Are you passionate about making a meaningful difference in clinical excellence anywhere, anytime?Our bespoke virtual clinic is experiencing significant growth across Australia and is significantly impactful in regional and rural Australia where there is a known clinic...
-
Customer Success Coordinator
vor 2 Monaten
Central Coast, Österreich Tideri Jobbörse Vollzeit12-month Fixed Term ContractPart Time 30 hours per week, you choose your days 4 or 5?Are you passionate about making a meaningful difference in clinical excellence anywhere, anytime?Our bespoke virtual clinic is experiencing significant growth across Australia and is significantly impactful in regional and rural Australia where there is a known clinic...
