Client Director
Vor 4 Tagen
About YouAre you a dynamic, results-driven individual with a passion for client success?
At ArchiPro we're seeking an experienced
Client Director
(CD) to join our Australasian team.About UsArchiPro is a cutting-edge online platform seamlessly matching people who are building with trusted products and professionals.
We're passionate about connecting homeowners, builders, and architects with the best building professionals and quality products on the market.As one of our CDs, you'll be at the forefront of this mission, playing a critical role in driving our business forward.About the PeopleThe strength of ArchiPro is our people.
We have a strong emphasis on team culture and have brought together a group of like-minded individuals who, as well as working hard to create a world-class platform, have fun along the way.
We are agile, we work at pace, and we embrace change.About the PositionThe primary goal of a
Client Director
is to be the key strategic advisor for your client portfolio and be at the forefront of the relationship they have with ArchiPro.
Your goal is to retain and grow client relationships, therefore annual client spend, improve client retention rates, and pitch ArchiPro product and services.Key Responsibilities:Client happiness through regular servicing and a high level of communicationClient retention through annual membership renewalsClient growth through pitching ArchiPro products and servicesOversee the successful fulfilment of your client activity on ArchiPro channelsMonthly client reportingWeekly reporting on your own sales and activity KPIsRequirementsA minimum of 5 years sales/business development backgroundA minimum of 5 years client service backgroundA minimum of 3 years digital understanding/experienceHighly personable and confidentHighly relational and relationship-drivenStrong commercial understanding and business acumenStrong time management & multi-tasking skillsBenefitsCompetitive Base Salary, dependent on CX experienceUncapped Commission and earning potential on every saleLong service 'ArchiVersary' leave - for every year of service you get an extra leave dayOpportunity to join our ESOPTeam building functions and eventsAs the company continues to move from strength to strength, we are looking for ambitious, career-focused individuals with the right attitude and drive to succeed to join us on our journey.If this sounds like you, we'd love to have a chat
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