Sales & Admissions Administrator
vor 19 Stunden
Add expected salary to your profile for insightsBaptistCare is a leading for-purpose Christian-based care organisation that supports thousands of people across more than 100 locations in NSW, ACT and WA.
From humble beginnings in 1944, BaptistCare has grown into one of the nation's most respected care and community services providers.
We create strong and caring communities and place people at the centre of all we do.About BaptistCare Orana CentreLocated in the beautiful Central Coast suburb of Point Clare, Orana Centre has comfortable living at its heart.
It's dotted with private sitting rooms, barbeque areas, landscaped gardens and numerous courtyards for residents and their families and friends to enjoy.
Point Clare's amenities are always close at hand to residents, who come to us for a range of care services including dementia care and respite care services.
Locally loved, we have been committed to serving the Central Coast community since 1973.About the roleThis role is a dual role of Sales and Admissions Administrator and Administration 60 hrs fortnightly.In this role, you'll be responsible for ensuring a seamless experience for residents and their families by managing the admissions process, supporting occupancy targets, and ensuring residents' needs are met.
You will provide key administrative and customer service support, liaising with teams across BaptistCare to guarantee a smooth transition for customers into our Residential Homes.Your Role: AdministrationYou'll be part of a team, empowering and supporting one another to make a meaningful difference in the lives of the people we serve.
As Administration Officer you are responsible for delivery of administrative functions for aged care services.Key Responsibilities:Occupancy:Collaborate with the Sales Hub to meet targeted sales and occupancy rates for BaptistCare Homes.Ensure efficient management of the admissions and discharge process, providing up-to-date information to Residential Managers and Sales Hub team leaders.Liaise with maintenance teams to ensure rooms are prepared and ready for incoming residents.Manage local inquiries and ensure they are captured accurately in the CRM system.Conduct home tours for prospective residents and their families, aiming to convert inquiries into confirmed admissions.Ensure all required documentation is completed and submitted in a timely manner to prevent delays in admissions.Display our core values of Love, Empowerment, Respect, and Reliability when interacting with customers.Provide high-quality customer service during inquiries, interviews, and facility tours.Listen to customer needs and ensure appropriate placement or referral to the right BaptistCare services.Demonstrate empathy and offer support to families experiencing difficult emotions during their journey into aged care.Ensure timely resolution of customer concerns and keep them updated throughout the process.Payments and Fees:Ensure accurate and timely processing of accommodation payments and fees.Set up resident records and direct debit payments from Day 1 of admission.Handle accommodation payments and fee refunds within required legislative time frames.Follow up on any outstanding accommodation payments or fees to ensure compliance with prudential requirements.Administration & Record Management:Prepare and issue professional letters and agreements for residents and families.Maintain accurate records for respite and permanent bed utilisation, ensuring they are up-to-date.Handle documents and files with care, ensuring the privacy and confidentiality of customer information.Ensure agreements are signed and returned promptly to BaptistCare, following up with families as needed.Key Requirements:Experience: Proven experience in a customer service or administrative role, ideally within the aged care sector or a healthcare setting.Skills: Strong communication skills, with a warm and professional manner when dealing with families and customers.Technical Ability: Proficiency in using customer management systems (CRM) and other relevant technology.Organisational Skills: Strong time management and attention to detail, with the ability to manage multiple tasks and priorities.Empathy: Demonstrated ability to handle sensitive situations with care, patience, and professionalism.Compliance: Knowledge of the Aged Care sector, including understanding of admission and discharge processes, payments, and relevant legislation.Willingness to obtain an NDIS Worker Screening Check or provide current NDIS Worker screening clearance.Applicants are encouraged to apply as soon as possible as applications may be reviewed prior to the closing date.
Closing Date is subject to change without notice.Successful applications will be subject to a variety of background checks including police background check via our online police check system.As a leading not-for-profit Christian-based organisation, BaptistCare is committed to 'Transforming lives by expressing the love of Christ' through compassionate care and support, guided by our core values of love, respect, reliability, and empowerment.How do your skills match this job?Sign in and update your profile to get insights.Social & Welfare Services 1,001-5,000 employeesWe are proud of our facilities, our grounds and our activities - but most of all, we are proud of our community.
This is what makes BaptistCare special.
We are a community of people who respect one another's individuality, and who value the support and friendship that comes from an improved quality of life.We are passionate about life transforming care.
This is because we practise it every day, in countless ways.
At BaptistCare we encourage independence whilst strongly valuing the connections we share within our community.
This is the BaptistCare difference.
Together, we provide care you can trust.
#J-18808-Ljbffr
-
Sales & Admissions Administrator
vor 3 Stunden
Central Coast, Österreich Baptistcare Nsw & Act VollzeitAbout Us BaptistCare is a leading for-purpose Christian-based care organisation that supports thousands of people across more than 100 locations in NSW, ACT and WA.From humble beginnings in 1944, BaptistCare has grown into one of the nation's most respected care and community services providers.We create strong and caring communities and place people at the...
-
Sales & Admissions Administrator
vor 3 Stunden
Central Coast, Österreich Aged Care Resumes VollzeitAdd expected salary to your profile for insightsBaptistCare is a leading for-purpose Christian-based care organisation that supports thousands of people across more than 100 locations in NSW, ACT and WA.From humble beginnings in 1944, BaptistCare has grown into one of the nation's most respected care and community services providers.We create strong and...
-
Baptistcare Nsw
vor 3 Stunden
Central Coast, Österreich Tideri Jobbörse VollzeitAbout Us BaptistCare is a leading for-purpose Christian-based care organisation that supports thousands of people across more than 100 locations in NSW, ACT and WA.From humble beginnings in 1944, BaptistCare has grown into one of the nation's most respected care and community services providers.We create strong and caring communities and place people at the...
-
Aged Care Resumes | Sales
vor 3 Stunden
Central Coast, Österreich Tideri Jobbörse VollzeitAdd expected salary to your profile for insights BaptistCare is a leading for-purpose Christian-based care organisation that supports thousands of people across more than 100 locations in NSW, ACT and WA.From humble beginnings in 1944, BaptistCare has grown into one of the nation's most respected care and community services providers.We create strong and...
-
Sales Administrator
vor 3 Monaten
Central Coast, Österreich Tideri Jobbörse VollzeitWe are looking for a Sales Administrator to join our Sydney Flagship Boutique.Our BVLGARI Sales Administrator works as part of the sales team by handling all back office, inventory, and support activities in accordance with the store needs and acts as an extension of the store leadership team.The roster for this role is Monday - Friday and is located within...
-
Sales And Marketing Administrator
Vor 6 Tagen
Central Coast, Österreich Fisher & Paykel Healthcare Limited VollzeitSales and Marketing Administrator - HomecareWe have a great opportunity for an administrator who enjoys seeing tangible results from their efforts and who gains satisfaction from being part of an open and friendly team.About the roleBased in Melbourne and reporting to the National Sales & Marketing Manager - Homecare, the role of Sales and Marketing...
-
Sales And Marketing Administrator
vor 2 Monaten
Central Coast, Österreich Tideri Jobbörse VollzeitSales and Marketing Administrator - Hospital We have a great opportunity for a professional Administrator who enjoys seeing tangible results from their efforts and who gains satisfaction from being part of an open and friendly team.About the role Based in Melbourne and reporting to the National Sales & Marketing Manager - Hospital, the role of Sales and...
-
Honeycombes Sales
vor 2 Monaten
Central Coast, Österreich Tideri Jobbörse VollzeitJoin our successful Ingham branch as our full-time Sales Administrator, working closely with our dynamic sales team to deliver exceptional customer outcomes throughout the region.What we are looking for: Experience preferred but not essential in: Microsoft Office Suite (Word, Excel, and Outlook) Excellent customer service skills with the ability to build...
-
Aged Care-Admissions Officer
vor 14 Stunden
Central Coast, Österreich Aged Care Resumes Vollzeit$74,000 - $77,000 p.a.+ super + salary packagingYour ContributionMonitor and respond to all inquiries that come through from prospective residents and their representatives.Support sites with a customer-centric focus by:Ensuring admission packs are available and coordinate content updates as required.Advising administrative staff on site how to create a...
-
Rental Sales Administrator
vor 1 Woche
Central Coast, Österreich Buscojobs VollzeitCountry : AustraliaLocation :LOC7039 : 94 Elizabeth Street, Tighes Hill NSW 2297, AustraliaBuild a career with confidence!We are a global leader in intelligent climate and energy solutions committed to creating solutions that matter for people and our planet for generations to come.From the beginning, we've led in inventing new technologies and entirely new...
-
Experienced Csm
Vor 4 Tagen
Central Coast, Österreich Gough Recruitment VollzeitMUST HAVE PREVIOUS REAL ESTATE EXPERIENCEBenefits:Join a high-performing team with great growth potential.Excellent company culture with a supportive and collaborative environment.Prime office location close to shops and restaurants.Opportunities for career growth and development within the business.Comprehensive training and ongoing support provided.Sales...
-
Central Coast, Österreich Tideri Jobbörse VollzeitSales and Marketing Administrator - Homecare We have a great opportunity for an administrator who enjoys seeing tangible results from their efforts and who gains satisfaction from being part of an open and friendly team.About the role Based in Melbourne and reporting to the National Sales & Marketing Manager - Homecare, the role of Sales and Marketing...
-
Central Coast, Österreich Buscojobs VollzeitSales and Marketing Administrator - HospitalWe have a great opportunity for a professional Administrator who enjoys seeing tangible results from their efforts and who gains satisfaction from being part of an open and friendly team.About the roleBased in Melbourne and reporting to the National Sales & Marketing Manager - Hospital, the role of Sales and...
-
Buscojobs | Rental Sales Administrator
vor 1 Woche
Central Coast, Österreich Tideri Jobbörse VollzeitCountry : Australia Location : LOC7039 : 94 Elizabeth Street, Tighes Hill NSW 2297, Australia Build a career with confidence!We are a global leader in intelligent climate and energy solutions committed to creating solutions that matter for people and our planet for generations to come.From the beginning, we've led in inventing new technologies and entirely...
-
Sales Administrator
vor 1 Monat
Central Coast, Österreich Delta Laboratories VollzeitDevelopment - upskilling, development, and internal opportunities.Continuous Improvement – opportunity to be a part of project teams.PerkBox – employee engagement program that gives employees access to various discounts at retailers, restaurants, and cafes.Location – Somersby NSW based, close to the Gosford freeway exit on the toll-free M1.Delta...
-
Customer Admissions Manager
vor 1 Monat
Gold Coast, Österreich Infinite Aged Care VollzeitReporting to our National Sales & Relationship Manager who is based at our Gold Coast Corporate office, the Customer Admissions Manager (CAM) is responsible for driving sales and occupancy, plus maintaining strong relationships with residents and partners within our organisation.Our vision at Infinite Care is: Aged Care Provider - Redefining a New Generation...
-
Buscojobs | Fisher
vor 19 Stunden
Central Coast, Österreich Tideri Jobbörse VollzeitSales and Marketing Administrator - Hospital We have a great opportunity for a professional Administrator who enjoys seeing tangible results from their efforts and who gains satisfaction from being part of an open and friendly team.About the role Based in Melbourne and reporting to the National Sales & Marketing Manager - Hospital, the role of Sales and...
-
Real Estate Sales Administrator
vor 1 Woche
Gold Coast, Österreich Harcourts VollzeitAre you a proactive, highly organised professional with a passion for real estate?Harcourts Property Hub is looking for a Sales Administrator to join our team and support our dedicated agents in delivering exceptional client service.If you thrive in a dynamic, fast-paced environment and enjoy working collaboratively, this is the perfect opportunity for...
-
Sales Administrator
vor 1 Woche
Central Coast, Österreich Buscojobs VollzeitAbout the Role : We are seeking a highly organized and proactive Sales Administrator / Admin to provide full administrative support to a team of agents.This position is ideal for someone who thrives in a fast-paced environment and is eager to contribute to the success of a growing team.Key Responsibilities : Provide comprehensive administrative support to...
-
Real Estate Sales Administrator | Castle Hill
vor 19 Stunden
Central Coast, Österreich Gough Recruitment VollzeitParking is provided.Mon - Fri Growth Opportunity Join our vibrant team as a Sales Administrator!Provide essential support, thrive in a fast-paced environment, and make a real impact!Key Responsibilities: Provide comprehensive administrative support to the sales team Liaise with vendors, buyers, and solicitors to ensure smooth transactions Manage and update...
