Claims Service Consultant Level 1
Vor 3 Tagen
Kingston, ACT, AU, 2604 Brisbane, QLD, AU, 4000 Hobart, TAS, AU, 7000 Melbourne, VIC, AU, 3000 Sydney, NSW, AU, 2000 Darwin, NT, AU, 820 Adelaide, SA, AU, 5000 Perth, WA, AU, 6000
Area of Expertise: Customer Services & Claims
Unit: Allianz Australia
Employing Entity: ALLIANZ AUSTRALIA SERVICES PTY LTD
Job Type: Full-Time
Remote Job: Hybrid working
Employment Type: Permanent
ID: 62195
MOTOR CLAIMS SERVICE CONSULTANT – CUSTOMER & OPERATIONS – MULTIPLE LOCATIONS4-6 weeks of remote training.Hybrid working environment.Ability to work a rotating roster between the hours of 8am-6.30pm (local time based on your location)Ability to work a training roster from 9am-5.30pm (AEST time)Commencement date of 24 February 2025At Allianz, we're proud to be named one of the Best Workplaces in Australia 2024 and a Great Place to Work.
We're one of the world's leading insurance and asset management brands, with a workforce as diverse as the world around us, which is why we hire the very best people to further our commitment to securing the future for our people and customers.
We offer an inclusive workplace where everyone feels like they belong, while promoting a culture of lifelong learning, development, and global mobility.
Join us and share your ideas, be inspired, give back to the community and feel proud to be a part of an organisation doing meaningful work that matters while supporting sustainability, mental health, and well-being.
Let's care for tomorrow, so we can create a better future together, for everyone.
About the role Managing a national based portfolio of motor claims and handling a high volume of inbound/outbound calls.Providing excellent customer service to our customers in a timely manner.Maintaining positive working relationships with external and internal stakeholders and providing the best possible outcomes for our customers.Understanding and adhering to all relevant policies and procedures to mitigate risks and compliance issues.About you High level of customer service experience, ideally within a claims environment.Insurance knowledge/background would be highly desirable.Ability to multi-task and work in a fast-paced environment.Excellent communication skills (both written and verbal).Benefits and perks Inclusive Culture: Join a supportive, open-minded team focused on customer outcomes, bringing your authentic self to work every dayFlexible Work-Life Balance: Enjoy flexible and remote work options and workplace adjustments, with support for your work/life balance.Career Development: Access mentoring, development and global mobility opportunities for growth and success, including access to over 10,000 learning resources.Financial and Well-being Perks: Enjoy discounts on Allianz products, retail, tech, and travel, plus financial wellness initiatives and the Employee Share Purchase Program - own a piece of your employer
For more details about our benefits, visit the Allianz Careers site.About our culture We care about everything that makes you, you.
We believe in an equitable workplace that celebrates diversity and inclusion, where people of all genders, ages, religions, sexual orientations, and abilities are not only welcomed but valued for the perspectives and talents they bring to work.
We're committed to fostering an environment where everyone can thrive, grow, and contribute their unique perspectives to our collective success and reach their fullest potential.
Adjustments and support If you require any support and adjustments to participate equitably in our recruitment process, we encourage you to reach out to ****** for a confidential conversation.
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