Customer Care Specialist
vor 3 Wochen
Power the Future with us SolarEdge (NASDAQ: SEDG), is a global leader in high-performance smart energy technology, with over 4000 employees, offices in 34 countries, and millions of products installed in over 133 countries.
Our diverse product offering comprises intelligent solar inverters, battery storage, backup systems, EV charging, and complete home energy management ecosystems.
By leveraging world-class engineering capabilities and with a relentless focus on innovation, we strive to create a world where clean, green energy from the sun is the primary source of power for our homes, businesses, and just about everywhere we thrive.
What will you be doing? Customer support interface; admin, logistical, and general technical supportInterface and manage with Tier1-2 support resolving (escalated) issues and drive the proactive support casesReports and manages designated accountsOwns customer satisfaction with SEDG technologyAct as "lead" on all service matters with strategic account(s).
Proactively develop customer service strategy to manage customer business objectives.Host weekly service calls with key accountsPerform account service level analytics to help maintain service levels and align priorities and strategies.Resolve service escalations in the shortest amount of time and most efficiently and effectivelyDirectly escalate and act as a focal point to Support teams.Ensure company resources can deliver to customer requirements and follow through on commitments.Act as a customer service advocate to deliver the required results.Ensure that all service levels within the customer account are trained on SolarEdge.
(regardless of who trains them) including, installers, designers, tier-1 phone support, tier-2 field service engineers, customer data analytic performance team, etc….Responsible for building service relationships at the customer site Requirements: 2+ years of experience in a technical support role preferably from the Solar industryExperience with customer relations (call center or inside accounts management)Experience with CRM systems and general software toolsStrong communication skillsCustomer focusedPersuasivenessFlexibilityHigh level of problem-solvingSolarEdge recognizes its talented and diverse workforce as a key competitive advantage.
Our business success is a reflection of the quality and skill of our people. SolarEdge is committed to seeking out and retaining the finest human talent to ensure top business growth and performance. Country: Australia
City: Melbourne
#J-18808-Ljbffr
-
Customer Care Specialist
Vor 2 Tagen
Melbourne, Österreich Commonwealth Bank Of Australia VollzeitCustomer Care Specialist We're on the lookout for Full-time Customer Care Specialists who genuinely care about having real, meaningful conversations with our customers and who want to grow their career with us.At CommBank, we believe in rewarding your development and performance.Do work that matters We like to say that the Direct Banking team is at the heart...
-
Customer Care Specialist
Vor 2 Tagen
Melbourne, Österreich Commonwealth Bank Of Australia VollzeitCustomer Care Specialist We're on the lookout for Full-time Customer Care Specialists who genuinely care about having real, meaningful conversations with our customers and who want to grow their career with us. At CommBank, we believe in rewarding your development and performance. Do work that matters We like to say that the Direct Banking team is at the...
-
Customer Care Specialist
Vor 3 Tagen
Melbourne, Österreich Buscojobs VollzeitWe're on the lookout for Full-time Customer Care Specialists who genuinely care about having real, meaningful conversations with our customers; and who want to grow their career with us.At CommBank, we believe in rewarding your development and performance.Do work that matters We like to say that the Direct Banking team is at the heart of the best Retail Bank...
-
Customer Care Specialist
Vor 2 Tagen
Melbourne, Österreich Commonwealth Bank VollzeitWe're on the lookout for Full-time Customer Care Specialists who genuinely care about having real, meaningful conversations with our customers and who want to grow their career with us.At CommBank, we believe in rewarding your development and performance.Do work that matters We like to say that the Direct Banking team is at the heart of the best Retail Bank...
-
Customer Care Manager
vor 4 Wochen
Melbourne, Österreich Healthe Care VollzeitCustomer Care Manager - Home Care MelbourneAged & Disability Support (Community Services & Development)Full timeAbout the role:The Customer Care & Business Relationship Manager is a dual-role position responsible for fostering strong customer relationships and driving business growth within the home care sector.With clients located from Brighton to the...
-
Commonwealth Bank | Customer Care Specialist
Vor 3 Tagen
Melbourne, Österreich Tideri Jobbörse VollzeitWe're on the lookout for Full-time Customer Care Specialists who genuinely care about having real, meaningful conversations with our customers and who want to grow their career with us.At CommBank, we believe in rewarding your development and performance.Do work that matters We like to say that the Direct Banking team is at the heart of the best Retail Bank...
-
Road Logistics Customer Care Specialist
Vor 5 Tagen
Melbourne, Österreich Kuehne + Nagel As VollzeitJoin our visionary team as the next Road Logistics Customer Care Specialist in Kuehne+Nagel Australia!Your RoleWe are looking for a driven Road Logistics Customer Care Specialist to join our growing Road Logistics team, based in Melbourne.In collaboration with various key stakeholders, you will perform the day-to-day operational tasks, attend customer sites...
-
Road Logistics Customer Care Specialist
Vor 2 Tagen
Melbourne, Österreich Kuehne + Nagel As VollzeitJoin our visionary team as the next Road Logistics Customer Care Specialist in Kuehne+Nagel Australia!Your RoleWe are looking for a driven Road Logistics Customer Care Specialist to join our growing Road Logistics team, based in Melbourne.In collaboration with various key stakeholders, you will perform the day-to-day operational tasks, attend customer sites...
-
Air Logistics Customer Care Specialist
Vor 2 Tagen
Melbourne, Österreich Kuehne + Nagel As VollzeitWe are looking for an experienced and motivated Air Logistics Customer Care Specialist to join our team, based in Melbourne.Your RoleThis role is key in ensuring the retention of your allocated customer portfolio and will support customers by providing helpful information, answering questions, and working closely with the field sales and operations teams to...
-
Specialist Customer Care Consultant
vor 2 Wochen
Melbourne, Österreich Buscojobs VollzeitWe're offering multiple full-time and secondment roles to customer-focused, values-driven individuals to join our fun and dynamic team.We'll provide you all the necessary training and tools to answer inbound calls and process account requests, while you use your customer service excellence to provide the exceptional level of service RemServ customers have...
-
Customer Care Specialist
vor 2 Wochen
Melbourne, Österreich Buscojobs VollzeitCustomer Care Specialist - Inbound Locations : Fortitude Valley, Queensland, AustraliaTime Type : Full TimePosted : 30+ Days AgoJob Requisition ID : R0049190 Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid, and merchant services.Our worldwide...
-
Aftermarket Sales Consultant
vor 3 Monaten
Melbourne, Österreich Werribee Automotive Group VollzeitAftermarket Sales Consultant - Car Care SpecialistWerribee & Western Automotive Group has an opening for an experienced Aftermarket Sales Consultant / Car Care Specialist to join our successful team.We are seeking an enthusiastic, dedicated, and positive-minded individual who has a passion for the automotive industry and a flair for sales.We are looking for...
-
Customer Care Associate
vor 3 Monaten
Melbourne, Österreich Tideri Jobbörse VollzeitWe're seeking passionate Customer Care Associate to be part of our dynamic Melbourne-based team.Is this your next role?As a Customer Care Associate, you'll use your excellent customer service and administrative skills to provide outstanding support to our existing customers.You'll ensure customer needs are always at the heart of every interaction.From...
-
Internal Medicine Specialist/Registrar
vor 3 Wochen
Melbourne, Österreich Brisbane Veterinary Specialist Centre VollzeitInternal Medicine Specialist/Registrar - Queensland - Brisbane Veterinary Specialist Centre Brisbane Veterinary Specialist Centre Queensland 1 week ago Description Internal Medicine Specialist/Registrar Position at Brisbane Veterinary Specialist Centre We are seeking an internal medicine specialist to join our dynamic team at Brisbane Veterinary Specialist...
-
Customer Accounting Specialist
vor 2 Monaten
Melbourne, Österreich Webjet Group VollzeitWebjet is Australia and New Zealand's Number 1 online travel agency!Join us as we lead the way in online travel tools and technology.We empower our customers to compare, combine and book the best flight deals – whether you're travelling domestically or internationally.But we don't stop there, Webjet is a one-stop shop for all things travel!We have your...
-
Customer Accounting Specialist
vor 2 Monaten
Melbourne, Österreich Tideri Jobbörse VollzeitWebjet is Australia and New Zealand's Number 1 online travel agency!Join us as we lead the way in online travel tools and technology.We empower our customers to compare, combine and book the best flight deals – whether you're travelling domestically or internationally.But we don't stop there, Webjet is a one-stop shop for all things travel!We have your...
-
Customer Care Specialist
vor 3 Wochen
Melbourne, Österreich Solaredge VollzeitPower the Future with us! SolarEdge (NASDAQ: SEDG), is a global leader in high-performance smart energy technology, with over 4000 employees, offices in 34 countries, and millions of products installed in over 133 countries.Our diverse product offering comprises intelligent solar inverters, battery storage, backup systems, EV charging, and complete home...
-
Customer Care Specialist
vor 3 Wochen
Melbourne, Österreich Solaredge VollzeitPower the Future with us! SolarEdge (NASDAQ: SEDG), is a global leader in high-performance smart energy technology, with over 4000 employees, offices in 34 countries, and millions of products installed in over 133 countries.Our diverse product offering comprises intelligent solar inverters, battery storage, backup systems, EV charging, and complete home...
-
Customer Service Specialist
Vor 3 Tagen
Melbourne, Österreich Adapthealth VollzeitAdaptHealth is a premier full-service home medical equipment company in the United States – offering a full-scope of cost-efficient HME and respiratory care products and services that aim to keep patients comfortable and thriving in their own homes.We are dedicated to pursuing better and use technology, process and the power of our national network to do...
-
Customer Support Specialist
vor 2 Monaten
Melbourne, Österreich Mable VollzeitWe're powered by purpose Mable is an online platform connecting Australians looking for disability and aged care support to independent support workers.Since 2014, we've been helping our community live their kind of independence, and today we're one of Australia's largest and fastest growing healthtech platforms.We have been recognised in AFR's Fast 100...
