Trideca | Prompt Engineer

About us
Trideca is a strategy, data and digital partner for technology transformation across Australia.
We have worked with some of Australia's leading enterprise companies (including NAB, Suncorp, Optus, Medibank, AGL and many more), to help transform and empower their businesses.

Working for Trideca, you will be challenged to think outside the box and do things you have not done before.
We tackle unique challenges and work on innovative projects for our enterprise clients across various sectors.
As part of the Trideca team, you will be able to embrace opportunities for growth with emerging technologies, in a fast-paced, collaborative, and rapidly growing environment across Melbourne, Sydney and Brisbane.

At Trideca, we cut through red tape to get things done efficiently.
Join us for a dynamic career where you can make a real impact.
You can learn more about us here:
About the role
A Prompt Engineer is a highly specialized professional who designs, optimizes, and evaluates natural language prompts to effectively interact with advanced AI systems, such as large language models (LLMs).
This role focuses on understanding and shaping AI behavior through prompt design to achieve desired outputs, improve accuracy, and solve domain-specific challenges.
The Prompt Engineer works closely with cross-functional teams, leveraging their expertise in natural language processing (NLP) and AI to unlock the full potential of AI systems for various applications.

Key Responsibilities
Prompt Design and Optimization
Design and craft effective prompts to elicit accurate and contextually appropriate responses from AI models.
Experiment with different prompt structures, tones, and techniques (e.g., few-shot learning, chain-of-thought) to optimize performance.
Continuously refine prompts based on testing and feedback to meet specific use-case requirements.
Use Case Development
Collaborate with stakeholders to understand business needs and define use cases where prompt engineering can enhance AI-driven outcomes.
Adapt prompts for various applications, such as content generation, customer support, knowledge retrieval, or process automation.
Design domain-specific prompts for industries like healthcare, finance, retail, and education.
Testing and Evaluation
Develop frameworks to test prompt effectiveness, ensuring outputs meet quality, relevance, and accuracy standards.
Conduct A/B testing and fine-tune prompts based on evaluation metrics and user feedback.
Document results to build a repository of successful prompts and reusable patterns.
Collaboration and Communication
Work closely with data scientists, software engineers, and product teams to integrate prompts into AI solutions and workflows.
Partner with UX designers to ensure seamless integration of prompts into user-facing applications.
Provide training and guidance to non-technical stakeholders on how to craft effective prompts for their needs.
AI Behavior Analysis
Analyze and interpret the behavior of AI models in response to different prompts to understand limitations and biases.
Propose solutions to mitigate undesirable outcomes or biases in AI-generated content.
Stay updated on the latest research in LLMs and prompt engineering techniques.
Continuous Improvement
Develop tools, templates, and frameworks to streamline the prompt engineering process.
Experiment with advanced methods like retrieval-augmented generation (RAG) or fine-tuning to enhance results beyond prompt optimization.
Identify and address gaps in AI model behavior, ensuring alignment with ethical and business goals.
Essential requirements
Bachelors or Masters degree in Computer Science, Linguistics, Data Science, Artificial Intelligence, or a related field.
3+ years of experience working with natural language processing (NLP) systems or AI applications.
Hands-on experience with large language models (e.g., OpenAI GPT, Cohere, Anthropic, Google Bard).
Strong understanding of NLP concepts, LLM capabilities, and prompt engineering techniques.
Familiarity with programming languages like Python, along with AI-related libraries (e.g., Transformers, LangChain).
Ability to analyze and evaluate AI outputs using both qualitative and quantitative metrics.
Excellent command of language, with the ability to write clear, concise, and goal-oriented prompts.
Knowledge of fine-tuning, embeddings, and retrieval-augmented generation (RAG) is a plus.
Key Attributes
Strong analytical and creative problem-solving skills, with a keen eye for detail.
Excellent communication and interpersonal skills to collaborate effectively with both technical and non-technical teams.
Curiosity and adaptability to stay ahead in the rapidly evolving AI landscape.
Proactive approach to testing and improving AI behavior through prompt innovation.
Join Trideca: Where Innovation Meets Inclusivity
At Trideca, we're not just building cutting-edge solutions, we're cultivating a workplace that champions diversity, inclusivity, and continuous growth.
We believe in creating an environment where every team member feels supported, valued, and empowered to not only operate at their best, but to exceed their own expectations on what they can achieve.

Why Choose Trideca?

Empowering Women in Technology: We are committed to closing the gender gap in technology.
With our dedicated road map for women, you'll find tailored opportunities to advance your career, supported by mentorship, leadership programs, Women in Technology Chapter and inclusive policies like menstruation leave and flexible working options.

Growth Through Learning: Your growth is our priority.
At Trideca, you'll have access to a wide range of learning and development initiatives, from certifications and workshops to personal development programs, ensuring you are always at the forefront of technology and innovation.

Work Your Way: Our flexible work policy supports you to balance your personal and professional life.

Join a company that not only values innovation but also prioritizes the well-being and development of its people.
At Trideca, we're redefining what it means to work in tech.

Ready to make a difference?
Apply now and be part of a team that celebrates your unique contributions.

Trideca Values
Clients Come First
We obsess over our clients; they mean everything to us and are central to everything we do.
We take the time to understand them, so we can deliver outstanding experiences and create moments of WOW.

We Celebrate Our Differences
We are stronger and more successful when we include and appreciate different backgrounds, ideas, and experiences.
Diversity helps us be more creative, solve problems better, and achieve more.
By valuing everyone's unique contributions, we create a cohesive workplace where everyone can thrive and grow.

Achieve Greatness Together
Business is a team sport, and we are here to win.
We respect, value, and inspire each other to bring our best to raise the bar.
We will high-five you when you've nailed it and have honest discussions when you don't.

Own Your Space
We own our space, relationships, and client outcomes.
We are fully committed and accountable to ourselves and each other; we deliver what we commit to.
We adopt a commercial outlook and expect everyone to think and make decisions like we are the CEO.

Encourage Open Debate
We encourage discussion and debate while relentlessly focusing on our overarching vision and purpose in line with our core values; the outcome each and every time is a total commitment to execute what has been decided
Have Fun, Go Nuts
No explanation is required, have fun, go nuts.

We also believe that the unique contributions of everyone at Trideca is the driver of our success.
To ensure that our products and culture continue to embrace everyone's perspectives and experiences, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability.
We are passionate about creating a workplace that fosters active participation and provides an equal playing field, where merit and accomplishment are the sole criteria for success.
We encourage candidates from all backgrounds to apply.
We celebrate the diversity of our workforce and are dedicated to creating an environment where everyone feels welcome, valued, and included.

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