Customer Service Supervisor

vor 1 Monat

Perth, Österreich Spud Shed Vollzeit

Supervisors/Team Leaders (Call Centre & Customer Service)Casual/VacationSpudshed Fresh Food Market is an independent, proudly West Australian owned, family run business. Being WA farmers for the past 50 years, we strive to provide grower direct product at farm gate prices to our stores. Spudshed is passionate about produce and providing our customers with an excellent shopping experienceThe RoleCasual to Permanent RoleWe are seeking an experienced Customer Service Supervisor to join our Spudshed team located at either Jandakot or Bentley Stores (other store locations may be offered at Spudshed's discretion)At Spudshed we value our employees and their growth within the Company, so ongoing training and development is offered to the successful candidateAs a Customer Service Supervisor, you will be able to work in a fast-paced environment as well as having excellent leadership skills to assist in training and developing new team members. Our aim is to make our Customers and Employees experience at Spudshed a welcoming and engaging oneResponsibilitiesCustomer Service Supervisor responsibilities include but are not limited to:Support staff, be the point of call for any service-related issues.Night counting duties as required.Supporting our customers' needs through excellent service.Help create and support a positive team culture.Assist Management by developing your team and ensuring correct housekeeping is maintained for cleanliness and safety.Skills & ExperiencePrevious experience in a fast-paced environment.Strong analytical and problem-solving skills.Strong leadership skills, with confidence in decision making.Availability and ability to work weekends, no roster restrictionsTo be successful in this role you must be customer-focused and passionate about maintaining an excellent department standard.If this sounds like you, we would like to hear from youOnly successful applicants will be contacted and only applicants with the appropriate visa to indefinitely live and work in Australia or permanent residents of Australia will be considered.Your application will include the following questions:How many years' experience do you have as a Customer Service Supervisor?How many years' experience do you have as a customer services manager?Which of the following statements best describes your right to work in Australia?Do you have customer service experience?Do you have a current Police Check (National Police Certificate) for employment?
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