It Support Engineer, Eu Service Desk
Vor 2 Tagen
ID de vacante: 2839563 | Amazon Czech Republic Services s.r.o.
About OTS (Operations Technology Services)Operations is at the heart of Amazon's business.
We are known for our speed, accuracy, and exceptional service.
Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day.
OTS provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle.
We are looking for self-motivated individuals to take on new challenges and motivate teams in fostering solutions to the hurdles we face.
Together, we take ownership for what we do - whether supporting IT infrastructure, developing new technology in-house, launching a new Amazon Operations facility, or delighting our customers by delivering packages directly to them.
About The RoleAs an IT Support Engineer, you will use your knowledge and specialized skills to implement technical solutions and provide high quality support for computer hardware, operating systems, or enterprise application software.
You are able to determine when it is appropriate to deviate from a standard practice to accomplish the desired result.
You can troubleshoot and solve straightforward problems that do not have defined SOPs.
A day in the lifeResponsibilities include, but are not limited to:
Interact with management and staff to provide analytical and technical assistance for continuous improvement of IT solutions.Manage local technical projects.Maintain or create policies, procedures, and processes.Identify root-causes of operational issues and process inefficiencies.Key job responsibilitiesSupporting the Operations org for all their individual IT needs, from windows issues, printers, scanners, laptops and everything in between.
We also troubleshoot and resolve issues with Amazon Lockers across the globe.
About the teamWe are a team of multilingual IT Support engineers aiming to solve our customers' IT issues as quickly as possible, so they can get on with delivering to our customers.
Minimum Qualifications:- Good level of English, plus German.- High School diploma or GED equivalent.- Experience in one or more of the following: Microsoft Administration, Linux Administration, or Cisco IOS (CLI).- Experience of troubleshooting in a multi-user high availability environment.- Experience in PC repair, troubleshooting & deployment.- IT experience with client, server, and network service delivery.- Ability to explain complex IT concepts in simple terms.- Excellent written and verbal communication skills.- Proven ability to work successfully with limited supervision.
Preferred Qualifications:- Bachelor's degree in Computer Science or IT related field.- Microsoft MCSE, MCITP Systems Administrator (Active Directory).- Cisco CCENT certification.- Data center infrastructure and facilities experience.- Ability to manage high priority projects.- Experience with networking concepts such as DNS, DHCP, SSL, OSI Model, and TCP/IP.
Amazon is an equal opportunities employer.
We believe passionately that employing a diverse workforce is central to our success.
We make recruiting decisions based on your experience and skills.
We value your passion to discover, invent, simplify and build.
Protecting your privacy and the security of your data is a longstanding top priority for Amazon.
Please consult our Privacy Notice (en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.
#J-18808-Ljbffr
-
Amazon | It Support Engineer, Eu Service Desk
Vor 2 Tagen
Perth, Österreich Tideri Jobbörse VollzeitID de vacante: 2839563 | Amazon Czech Republic Services s.r.o.About OTS (Operations Technology Services)Operations is at the heart of Amazon's business.We are known for our speed, accuracy, and exceptional service.Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day.OTS provides nonstop global IT support to Amazon...
-
Managed Service Desk Engineer
vor 2 Monaten
Perth, Österreich Asi VollzeitTechnology is at its most powerful with the right people behind it.Since 1985, ASI Solutions has helped both private and public sector organisations successfully navigate the world of technology.We specialise in all areas of IT, from hardware and software procurement to complete managed services.We aim to offer a holistic solution to our client backed by a...
-
Help Desk
vor 2 Wochen
Perth, Österreich Thomax Technology Pty VollzeitFeatured Service Desk Analyst - Application Support at Thomax TechnologyThis is a Full time jobLocation: Sydney NSWSub-Classification: Help Desk & IT SupportClassification: Information & Communication TechnologyCompany bonus/incentiveLearning and Development OpportunityUp to 6 weeks of Annual LeaveSeeking an experienced Application Support Analyst to provide...
-
It Desktop Support Engineer
vor 2 Monaten
Perth, Österreich Tideri Jobbörse VollzeitCompany Description Join the TSA Family: Elevate Customer Experiences with Us!TSA is proudly Australian-owned and a leader in the Outsourcing Industry.We help some of the country's biggest brands connect with their customers in meaningful ways.With call centres in both Australia and the Philippines, we're on a mission to revolutionize how people interact...
-
It Desktop Support Engineer
vor 4 Wochen
Perth, Österreich Tideri Jobbörse VollzeitCompany Description Join the TSA Family: Elevate Customer Experiences with Us!TSA is proudly Australian-owned and a leader in the Outsourcing Industry.We help some of the country's biggest brands connect with their customers in meaningful ways.With call centres in both Australia and the Philippines, we're on a mission to revolutionize how people interact...
-
It Desktop Support Engineer
vor 4 Wochen
Perth, Österreich Tsa Group - Australia VollzeitCompany DescriptionJoin the TSA Family: Elevate Customer Experiences with Us!TSA is proudly Australian-owned and a leader in the Outsourcing Industry.We help some of the country's biggest brands connect with their customers in meaningful ways.With call centres in both Australia and the Philippines, we're on a mission to revolutionize how people interact with...
-
It Desktop Support Engineer
vor 3 Wochen
Perth, Österreich Tsa Group VollzeitCompany DescriptionJoin the TSA Family: Elevate Customer Experiences with Us!TSA is proudly Australian-owned and a leader in the Outsourcing Industry.We help some of the country's biggest brands connect with their customers in meaningful ways.With call centres in both Australia and the Philippines, we're on a mission to revolutionize how people interact with...
-
Service Desk Team Leader
Vor 5 Tagen
Perth, Österreich Cv-Library VollzeitJob Title: Service Desk Team LeaderLocation: Perth (Hybrid Working)Salary: Up to £37,000My Client has just released an exciting opportunity for a Service Desk Team Leader to join a dynamic and innovative organisation based in Perth, working on a hybrid basis.As the Service Desk Team Leader, you will oversee a team of skilled service desk analysts, ensuring...
-
Thomax Technology Pty | Help Desk
vor 2 Wochen
Perth, Österreich Tideri Jobbörse VollzeitFeatured Service Desk Analyst - Application Support at Thomax Technology This is a Full time job Location: Sydney NSW Sub-Classification: Help Desk & IT Support Classification: Information & Communication Technology Company bonus/incentive Learning and Development Opportunity Up to 6 weeks of Annual Leave Seeking an experienced Application Support Analyst to...
-
Service Desk And Application Support Specialist
vor 1 Monat
Perth, Österreich Nous Group Pty. Ltd. VollzeitNous is a great place to work… Nous Group is an international management consultancy with over 750 people working across Australia and New Zealand, the UK, Ireland, and Canada.We are a values-based organisation that is inspired and determined to improve people's lives in significant ways.Working in unique, cross-disciplinary teams, we create innovative and...
-
It Service Desk Analyst
Vor 6 Tagen
Perth, Österreich Capricorn VollzeitA little about usWe're a Member-owned organisation with over 30,000 automotive and allied repair Members across Australia and New Zealand, ranging from national franchises to your local family workshop.Since 1974 we've been supporting our Members with the solutions that really matter, centred around our flagship Trade Account which gives our Members access...
-
It Service Desk Analyst
Vor 6 Tagen
Perth, Österreich Capricorn VollzeitA little about us We're a Member-owned organisation with over 30,000 automotive and allied repair Members across Australia and New Zealand, ranging from national franchises to your local family workshop.Since 1974 we've been supporting our Members with the solutions that really matter, centred around our flagship Trade Account which gives our Members access...
-
It Operations Manager
vor 1 Monat
Perth, Österreich Latitude It VollzeitIT Operations Manager - Modern Workplace EUC / Service Delivery / ITIL / AppsAre you an experienced IT Operations leader who's passionate about optimising technology environments and driving operational efficiency?If so, we have a rare opportunity for a hands-on IT Operations Manager to work closely with the company's Head of IT, supporting the entire IT...
-
Capricorn | It Service Desk Analyst
Vor 4 Tagen
Perth, Österreich Tideri Jobbörse VollzeitA little about us We're a Member-owned organisation with over 30,000 automotive and allied repair Members across Australia and New Zealand, ranging from national franchises to your local family workshop.Since 1974 we've been supporting our Members with the solutions that really matter, centred around our flagship Trade Account which gives our Members access...
-
Cv-Library | Service Desk Team Leader
Vor 4 Tagen
Perth, Österreich Tideri Jobbörse VollzeitJob Title: Service Desk Team LeaderLocation: Perth (Hybrid Working)Salary: Up to £37,000 My Client has just released an exciting opportunity for a Service Desk Team Leader to join a dynamic and innovative organisation based in Perth, working on a hybrid basis.As the Service Desk Team Leader, you will oversee a team of skilled service desk analysts, ensuring...
-
Senior It Support Analyst
vor 4 Wochen
Perth, Österreich Upperground By Hudson - Technology, Projects & Transformation VollzeitHelp Desk & IT Support (Information & Communication Technology)Full timeJob Title: Senior IT Support AnalystLocation: PerthJob Type: Contract (6 months with possibility of extension)Experience: Minimum 5 years in a similar roleWe are seeking a Senior IT Support Analyst to join our client's dynamic IT team for a 6-month contract position, with the possibility...
-
Senior It Support Analyst
vor 4 Wochen
Perth, Österreich Upperground By Hudson - Technology, Projects & Transformation VollzeitHelp Desk & IT Support (Information & Communication Technology)Full timeJob Title:Senior IT Support AnalystLocation:PerthJob Type:Contract (6 months with possibility of extension)Experience:Minimum 5 years in a similar roleWe are seeking aSenior IT Support Analystto join our client's dynamic IT team for a 6-month contract position, with the possibility of...
-
Senior It Support Analyst
vor 4 Wochen
Perth, Österreich Tideri Jobbörse VollzeitHelp Desk & IT Support (Information & Communication Technology) Full time Job Title: Senior IT Support AnalystLocation: PerthJob Type: Contract (6 months with possibility of extension) Experience: Minimum 5 years in a similar role We are seeking a Senior IT Support Analyst to join our client's dynamic IT team for a 6-month contract position, with the...
-
It End User Support Specialist
vor 3 Wochen
Perth, Österreich Epiroc Group VollzeitEpiroc is now hiring a IT End User Support Specialist based in Perth. This role will report to the Regional End User Support Manager and be responsible for handling two key deliveries:Desk Side Support: The local support for the end users. You are performing all tasks that cannot be managed remotely or require in-depth technical knowledge, enabling purchase...
-
It End User Support Specialist
vor 3 Wochen
Perth, Österreich Epiroc Group VollzeitIT End User Support SpecialistFunctional area: Epiroc ITOnsite or Remote: HybridCountry/Region: AUCity: PerthLocation: Perth, WA, AU, 6000Date of posting: Nov 25, 2024Epiroc is now hiring a IT End User Support Specialist based in Perth.This role will report to the Regional End User Support Manager and be responsible for handling two key deliveries:Desk Side...
