Customer Experience Manager
vor 4 Wochen
At Trivett Automotive Retail, we prioritize exceptional customer service and strive to be the most customer-centric automotive retailer. If you're passionate about sales, retail, or the automotive industry and eager to grow in a dynamic environment, we want you on our team Joining Trivett means becoming part of Inchcape, a global company with over 1,400 employees across Australia and New Zealand, united by a mission to bring mobility to the world's communities for today and the future.About the roleIn this dynamic position, you will assist in managing our Customer Experience Team, ensuring an outstanding sales journey for retail customers. You will work closely with the Retail Centre Manager to drive success, including finance and insurance (F&I) targets, while motivating and guiding the team to deliver an exceptional, flexible customer journey.Your duties and responsibilities will include but are not limited to:Lead and mentor the Customer Experience Team, ensuring performance expectations are met.Provide comprehensive product knowledge and manage customer interactions, ensuring a "Customer First" experience.Support the sales process, including contracts, finance, insurance products, and handling customer enquiries.Resolve escalations, complaints, and manage customer details in Salesforce and DMS.Assist with onboarding and training new team members, contributing to a positive workplace culture.About youTo be successful in the role, you will have:3+ years' experience in a customer-facing and sales role, with a minimum of 2 years' experience in leading a team.Strong communication skills and a passion for delivering excellent customer experiences.Ability to multitask, ensure high standards, and mentor team members to success.Proficient in MS Office and confident using digital platforms.Previous automotive industry experience and familiarity with Finance & Insurance products (desirable).Experience using Salesforce (desirable).Valid drivers licence.Apply nowYou'll be part of a supportive team where your leadership will shape customer journeys and contribute to the long-term success of our business. If you're driven, customer-focused, and ready to make an impact, apply now
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Customer Experience Manager
vor 4 Wochen
Melbourne, Österreich Inchcape Plc VollzeitAt Trivett Automotive Retail, we prioritize exceptional customer service and strive to be the most customer-centric automotive retailer.If you're passionate about sales, retail, or the automotive industry and eager to grow in a dynamic environment, we want you on our team!Joining Trivett means becoming part of Inchcape, a global company with over 1,400...
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Customer Experience Manager
vor 2 Monaten
Melbourne, Österreich Getcheddar VollzeitWe are Home-in, and our vision is that all Australians buy and sell their home securely, with confidence.To turn this vision into reality, our mission is to provide exceptional conveyancing for buyers and sellers, which is also so valuable to home lenders and real estate agents that they recommend Home-in to all their customers.Home-in provides conveyancing...
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Retail Customer Experience Manager
Vor 5 Tagen
Melbourne, Österreich Fletcher Building Limited VollzeitFor over nine decades, we've been an integral part of the Australian manufacturing landscape, contributing to the iconic design ethos of the nation. Since the early days, when Vegemite was becoming a household staple, our brand has been there, crafting quality products that have graced Australian homes across the country.Over recent times, our products have...
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Retail Customer Experience Manager
Vor 2 Tagen
Melbourne, Österreich Fletcher Building Australia VollzeitManagement - Store (Retail & Consumer Products) Full time For over nine decades, we've been an integral part of the Australian manufacturing landscape, contributing to the iconic design ethos of the nation.Since the early days, when Vegemite was becoming a household staple, our brand has been there, crafting quality products that have graced Australian homes...
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Customer Experience Manager
vor 2 Wochen
Melbourne, Österreich Aid Station VollzeitCustomer Experience Manager (CX Manager)Aid Station is Australia's leading sports nutrition online store for endurance athletes and active people alike.Whether a first-timer, experienced race-goer, or full-on pro, being an endurance athlete isn't easy.Aid Station takes the stress out of the nutrition side by bringing the best quality nutrition for endurance...
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Customer Experience Manager
vor 2 Wochen
Melbourne, Österreich Aid Station VollzeitCustomer Experience Manager (CX Manager)Aid Station is Australia's leading sports nutrition online store for endurance athletes and active people alike.Whether a first-timer, experienced race-goer, or full-on pro, being an endurance athlete isn't easy.Aid Station takes the stress out of the nutrition side by bringing the best quality nutrition for endurance...
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Senior Manager, Customer Experience
Vor 4 Tagen
Melbourne, Österreich At VollzeitFull time As a financial ombudsman, we are a for-purpose organisation that provides a free service for individuals and small businesses.We listen to and work with our customers and their financial firms to find solutions to complaints which have gone unheard or unresolved.This is your opportunity to make a difference.Company DescriptionWe are a for-purpose...
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Customer Experience Manager
vor 2 Monaten
Melbourne, Österreich Cae Inc VollzeitAbout This Role Manage client relationships and ensure customer satisfaction:Cultivate and maintain strong, long-term relationships with key clients.Serve as the primary point of contact for client inquiries, concerns, and escalations.Proactively engage with clients to identify opportunities for improvement and innovation.Support key customer account and...
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Senior Manager, Customer Experience
vor 1 Woche
Melbourne, Österreich Australian Financial Complaints Authority VollzeitFull timeAs a financial ombudsman, we are a for-purpose organisation that provides a free service for individuals and small businesses. We listen to and work with our customers and their financial firms to find solutions to complaints which have gone unheard or unresolved. This is your opportunity to make a difference.Company DescriptionAs a financial...
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Senior Manager, Customer Experience
Vor 7 Tagen
Melbourne, Österreich Australian Financial Complaints Authority VollzeitFull timeAs a financial ombudsman, we are a for-purpose organisation that provides a free service for individuals and small businesses. We listen to and work with our customers and their financial firms to find solutions to complaints which have gone unheard or unresolved. This is your opportunity to make a difference.Company DescriptionAs a financial...
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Senior Manager
vor 2 Monaten
Melbourne, Österreich Tideri Jobbörse VollzeitAbout Us We're known for being the country's most popular rewards program with over 9 million active members.Through our extended network of partnerships with other nationally recognised brands, we make every day worth more for our members.We're more than the card you carry around in your wallet or the app on your phone!With over 300 team members and...
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Customer Experience Specialist
vor 2 Monaten
Melbourne, Österreich Inchcape Plc VollzeitAt Trivett Automotive Retail, we're dedicated to being the most customer-centric automotive retailer.We believe that delivering exceptional customer service is the key to our success.If you have a passion for sales, retail, or the automotive industry, and you're eager to develop your skills in a dynamic environment, we want you on our team! By joining...
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Senior Manager
vor 2 Monaten
Melbourne, Österreich Flybuys VollzeitAbout Us We're known for being the country's most popular rewards program with over 9 million active members. Through our extended network of partnerships with other nationally recognised brands, we make every day worth more for our members.We're more than the card you carry around in your wallet or the app on your phone! With over 300 team members and...
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Customer Experience Manager
vor 1 Monat
Melbourne, Österreich Tideri Jobbörse VollzeitCustomer Experience Manager (Service Provider) Location: Melbourne, Australia Area of Interest: Customer Experience Job Type: Professional Job Id: 1428825 What You'll Do As a Customer Experience Manager, you will play a pivotal role in driving the successful adoption and utilization of Cisco technologies and services within our customer organizations leading...
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Customer Experience Manager
vor 1 Monat
Melbourne, Österreich Cisco Systems, Inc. VollzeitCustomer Experience Manager (Service Provider)Location: Melbourne, AustraliaArea of Interest: Customer ExperienceJob Type: ProfessionalJob Id: 1428825What You'll Do As a Customer Experience Manager, you will play a pivotal role in driving the successful adoption and utilization of Cisco technologies and services within our customer organizations leading to...
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Customer Experience Specialist
vor 4 Wochen
Melbourne, Österreich Inchcape Plc VollzeitAt Trivett Automotive Retail, we're dedicated to being the most customer-centric automotive retailer. We believe that delivering exceptional customer service is the key to our success. If you have a passion for sales, retail, or the automotive industry, and you're eager to develop your skills in a dynamic environment, we want you on our team!By joining...
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Customer Experience Specialist
vor 1 Monat
Melbourne, Österreich Agl Energy VollzeitCustomer Experience Specialist Join the change. Together, we'll make history. As we keep the lights on for over four million customers and move towards a more sustainable way of life, it's an exciting time to be at AGL. We're re-imagining how homes and businesses live and work across the country and we want you to be a part of it. This moment will define our...
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Customer Experience Specialist
vor 1 Monat
Melbourne, Österreich Agl Energy VollzeitCustomer Experience Specialist Join the change.Together, we'll make history. As we keep the lights on for over four million customers and move towards a more sustainable way of life, it's an exciting time to be at AGL.We're re-imagining how homes and businesses live and work across the country and we want you to be a part of it.This moment will define our...
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Customer Experience Specialist
vor 3 Wochen
Melbourne, Österreich Inchcape Plc VollzeitAt Trivett Automotive Retail, we're dedicated to being the most customer-centric automotive retailer.We believe that delivering exceptional customer service is the key to our success.If you have a passion for sales, retail, or the automotive industry, and you're eager to develop your skills in a dynamic environment, we want you on our team!By joining Trivett...
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Coordinator Customer Experience
vor 4 Wochen
Melbourne, Österreich Hume City Council VollzeitThis is a Coordinator Customer Experience role with one of the leading companies in AU right now 🔥 -- Hume City Council -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the 🚀 takes off.More About the Role at Hume City Council 🧐🧐## **Job Description** - **Temporary, Full time** - **$123,766.93 per...
