Customer Care Representative
Vor 3 Tagen
Job Description The Animal Referral Hospital is one of the most respected emergency and specialist veterinary hospitals in Sydney.
Located in Homebush in Sydney's Inner West, we offer a wide range of specialist services and provide 24-hour emergency and critical care to referring Veterinarians and the public.
We pride ourselves on offering the highest standard of patient care with a focus on offering our clients gold standard customer service.
About your new role Due to ongoing growth in the business we need YOU to join our Customer Care team.
Reporting to the Customer Care Manager, the duties include:
Handling high volumes of inbound callsLiaising with referring vetsWelcoming clients and their pets to the hospitalBooking and managing appointmentsInvoicing and taking payments – including cash and EFTPOSProcessing payments on Vetpay and Medipay finance platformsData entry and requesting documents from referring vets and clientsManaging email enquiriesAbout You A solid professional background in customer service (min 2 years is essential)Experience in reception or high volume call centre environmentThrive in fast paced environments and can remain calm under pressure or during busy times and emergency situationsWell-developed computer skills with accurate data entryExperience with RxWorks is highly desirable but not essential as we will train the right candidateExperience with appointment entries, invoicing, and taking paymentsWillingness to go above and beyond during busy timesAbility to think outside the box with great multi-tasking and problem solving skills to achieve best possible resultsEffective time management skills when there are multiple distractionsAmazing attention to detailFriendly, warm, and professional phone manner with the ability to converse with a range of different people with compassion and empathyExperience dealing with difficult clientsStrong interpersonal and relationship skillsEnjoy working in a close-knit team and be team focusedAbility to cope well with high call volumes and demanding clientsAvailability during busy peak seasons (Christmas, Easter, and school holidays) and flexibility in picking up additional shifts to support your teamAs we're a 24-hour hospital, the successful candidate must be available for various shifts (day, afternoon, and overnights) Monday through Sunday.We Offer This position offers an opportunity to work with some of the best clinicians in their field, in a professional and challenging yet enjoyable workplace.
A competitive salary plus:
Advanced roster to support a work and home-life balanceJob securityDiscounts to Hills Products for your petFree on-site parking and close to public transportLeave entitlements - 4 weeks annual leave, personal/sick leave, carers leave (all leave benefits as per award)Continuous education programFree annual influenza vaccinationFree access to confidential Employee Assistance Program LifeWorks 24/7Petbarn discountsJoin our ARVA Platinum Partner team that sees diversity and inclusion as more than just policies and practices.
This is a growing business and for the right candidate, ongoing opportunities will undoubtedly present themselves
Apply Now
#J-18808-Ljbffr
-
Customer Care Representative
Vor 5 Tagen
Central Coast, Österreich Audika Australia Pty VollzeitAdd expected salary to your profile for insights.Audika is part of Demant, a world-leading hearing healthcare group that offers solutions and services to help people with hearing loss.Worldwide the group employs more than 17,500 staff in more than 30 countries and distributes hearing healthcare and intelligent audio solutions to people in more than 130...
-
Customer Care Representative
Vor 3 Tagen
Central Coast, Österreich Buscojobs VollzeitMarkem-Imaje is a trusted world manufacturer of product identification and traceability solutions, offering a full range of reliable and innovative inkjet, thermal transfer, laser, print and label application systems.Markem-Imaje delivers fully integrated solutions that enable product quality and safety, regulatory and retailer compliance, better product...
-
Central Coast, Österreich Tideri Jobbörse VollzeitAdd expected salary to your profile for insights Audika is part of Demant, a world-leading hearing healthcare group that offers solutions and services to help people with hearing loss.Worldwide the group employs more than 17,500 staff in more than 30 countries and distributes hearing healthcare and intelligent audio solutions to people in more than 130...
-
Buscojobs | Customer Care Representative
Vor 3 Tagen
Central Coast, Österreich Tideri Jobbörse VollzeitYour Title: Customer Care Representative Job Location: Hybrid - Perth, WA Office Location: Puccini Court, Stirling, 6021 Do you have experience in customer resolution and pride yourself in your problem-solving skills?Do you want flexible working and the opportunity to work for a global tech company?Then we want to hear from you!What You Will Do As a...
-
Customer Care Representative
Vor 6 Tagen
Gold Coast, Österreich Air Liquide VollzeitCustomer Care RepresentativeApply locations Australia, Ormeau time type Full time posted on Posted Yesterday job requisition id R10058501Air Liquide Healthcare Australia are a leading and dedicated supplier of medical gases, homecare and sleep services.We specialise in respiratory diseases and have a strong reputation in sleep diagnostics and CPAP...
-
Customer Care Representative
Vor 3 Tagen
Central Coast, Österreich Bruntwork VollzeitBruntWork | Full time: 35 paid hours per week or moreCustomer Care Representative (ZR_18966_JOB)Work Timezone - Must be a City eg London NSWWork Schedule ShiftingJob Type Full time: 35 paid hours per week or moreDate Opened 01/08/2025Remote JobIndustry OtherJob DescriptionThis is a remote position.Job Highlights:Operation hours: Monday-Sunday 8:30AM -9PM NSW...
-
Customer Care Representative
Vor 3 Tagen
Central Coast, Österreich Buscojobs VollzeitCompany DescriptionJoin one of Australia's leading animal referral hospitals, committed to providing the highest standards of care for pets.Our state-of-the-art facility in Western Sydney is dedicated to delivering exceptional veterinary services with compassion and expertise.ARH has expanded its reach with the opening of our 9th site, a state-of-the-art,...
-
Sales Representative
Vor 2 Tagen
Central Coast, Österreich Trilogy Care Pty Vollzeit$65,000-$80,000 OTE Annually + SuperannuationTrilogy Care is Australia's fastest-growing provider of the Federal Government's Home Care Package (HCP) program.Our innovative self-management model rooted in the principles of choice and excellence aims to deliver greater choice and value to our care recipients.This ensures they spend less on management fees and...
-
Bruntwork | Customer Care Representative
Vor 3 Tagen
Central Coast, Österreich Tideri Jobbörse VollzeitBruntWork | Full time: 35 paid hours per week or more Customer Care Representative (ZR_18966_JOB) Work Timezone - Must be a City eg London NSW Work Schedule Shifting Job Type Full time: 35 paid hours per week or more Date Opened 01/08/2025 Remote Job Industry Other Job Description This is a remote position.Job Highlights: Operation hours: Monday-Sunday...
-
Digital Customer Representative
Vor 3 Tagen
Central Coast, Österreich Buscojobs VollzeitAbout the client :At Instructure, we believe in the power of people to grow and succeed throughout their lives.Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers.We do this by giving smart,...
-
Customer Service Representative
Vor 3 Tagen
Gold Coast, Österreich Interstate Ac Service VollzeitCustomerRepresentativeWe are looking for a few Customer Service Representatives to join our team of incredible people.Sitel Grouppartners with the world's best-loved brands, from Fortune 500 companies to local startups, to build strong relationships with their customers.We want people who have an excellent personality, empathy and strong work ethic.Our...
-
Customer Service Representative
Vor 3 Tagen
Central Coast, Österreich Randstad Education Australia VollzeitYour New CompanyOur client is a global leader in industrial technology manufacturing based in Castle Hill and is known within the industry for their expert knowledge and cutting-edge products.Due to internal promotion, an opportunity for two Customer Service Representatives in a temporary capacity has become available with the view to move to permanent.Your...
-
Client Care Representative
Vor 5 Tagen
Central Coast, Österreich Buscojobs VollzeitWho we areIn a life without sound, our work provides meaning.As a leading provider of innovative hearing care solutions, we are not just a company that makes products: we are a team on a mission to help people enjoy the delight of hearing.To enable a life without limitations, we – through our core business brands Phonak, Unitron, Hansaton, Advanced Bionics...
-
Client Care Representative
Vor 3 Tagen
Central Coast, Österreich Sonova Group VollzeitSelect how often (in days) to receive an alert:In a life without sound, our work provides meaning.As a leading provider of innovative hearing care solutions, we are not just a company that makes products: we are a team on a mission to help people enjoy the delight of hearing.To enable a life without limitations, we – through our core business brands...
-
Customer Care Representative
Vor 3 Tagen
Central Coast, Österreich Buscojobs VollzeitJob DescriptionThe Animal Referral Hospital is one of the most respected emergency and specialist veterinary hospitals in Sydney.Located in Homebush in Sydney's Inner West, we offer a wide range of specialist services and provide 24-hour emergency and critical care to referring Veterinarians and the public.We pride ourselves on offering the highest standard...
-
Central Coast, Österreich Tideri Jobbörse VollzeitAt Komatsu Australia you'll be part of an inclusive culture where all our people thrive, reflected in our purpose: creating value together.We encourage people with diverse backgrounds to apply for this role.The Opportunity: Are you ready for the next step in your sales career?We're looking for our next Customer Support Sales Representative at Komatsu to...
-
Customer Support Representative
Vor 3 Tagen
Central Coast, Österreich Buscojobs VollzeitHitachi Construction Machinery (Australia) Pty Ltd is a leading manufacturer of construction and mining equipment.The OpportunityHCA's Canberra branch has an exciting opportunity for an experienced and motivated sales professional to join the team in the position of a Customer Support Representative for our Canberra and Riverina region.This role will have...
-
Customer Care Representative
Vor 3 Tagen
Gold Coast, Österreich Balazs VollzeitCustomer Care RepresentativeApply locations Australia, Ormeau time type Full time posted on Posted Yesterday job requisition id R10058501Air Liquide Healthcare Australia are a leading and dedicated supplier of medical gases, homecare and sleep services.We specialise in respiratory diseases and have a strong reputation in sleep diagnostics and CPAP...
-
Trilogy Care Pty | Sales Representative
Vor 2 Tagen
Central Coast, Österreich Tideri Jobbörse Vollzeit$65,000-$80,000 OTE Annually + Superannuation Trilogy Care is Australia's fastest-growing provider of the Federal Government's Home Care Package (HCP) program.Our innovative self-management model rooted in the principles of choice and excellence aims to deliver greater choice and value to our care recipients.This ensures they spend less on management fees...
-
Buscojobs | Digital Customer Representative
Vor 3 Tagen
Central Coast, Österreich Tideri Jobbörse VollzeitAbout the client : At Instructure, we believe in the power of people to grow and succeed throughout their lives.Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers.We do this by giving smart,...
