Strategic Account Manager
vor 1 Monat
Hi there Thanks for stopping by Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place
We're looking for a Strategic Account Manager to join our Hospitality Customer team in APAC. Your primary objective will be to drive retention and expansion of your book of business consisting of Lightspeed's highest valued customers.
You strive to be a trusted partner for your customers by taking a collaborative approach to understanding their goals and challenges. You aim to provide consistent value throughout the customer journey, building strong, long-term relationships that are grounded in mutual trust, and that make every customer feel valued. Your ultimate goal is to help our customers achieve their desired outcomes, while exceeding their expectations at every step.
What you'll be doing: Act as single point of contact and account owner for Lightspeed's largest and highest valued customers Responsible for driving product adoption and Net Revenue Retention of book of business Plan and deliver Quarterly Business Reviews and Success Plans, pulling in Strategic Account Executive as needed Monitor customer usage data, go-live dates, health indicators and translate into strategies for account retention and growth Advocate industry and customer needs within the Lightspeed organization to support and enable the prioritization and timely investment in innovation Own, manage and drive key customer accounts Establish and maintain strong relationships with Lightspeed customers with a strong understanding of client's business, goals and objectives Work cross functionally with internal teams (Account Management, broader Sales team, Revenue Operations, Pay Operations, Launch and Support) to provide second-to-none customer satisfaction and resolution for at-risk events Own and drive the strategy for each customer in your book of business Funnel customer feedback to the appropriate teams to improve the end-to-end customer journey and address product gaps And a little bit of…
Contributing as part of the wider team to achieve organisational objectives even if this means doing things that aren't strictly within the scope of your role. What you need to bring: We're looking for an experienced candidate who has experience with the following:
Experience in a key accounts level Customer Success or Account Management role in B2B environments Experience owning a large book of business ($ annual revenue) Resourcefulness with a demonstrated ability to anticipate change and proactively adjust priorities and strategies accordingly Experience in a SaaS and/or technology-related field Industry expertise in hospitality What's in it for you? Come live the Lightspeed experience...
Ability to do your job in a truly flexible environment; Genuine career opportunities in a company that's creating new jobs every day; Work in a team big enough for growth but lean enough to make a real impact. … and enjoy a range of benefits that'll keep you happy, healthy and (not) hungry:
Lightspeed share scheme (we are all owners) Unlimited paid time off policy Flexible working policy Work remotely from anywhere in the world for up to 60 days per year Health and wellness benefit of $500 per year Mental health online platform and counselling & coaching services Paid leave and assistance for new parents LinkedIn Learning license Volunteer day Dog friendly environment Incredible snack bar filled with a variety of snacks & drinks, to keep you going throughout the day Weekly catered lunches for the entire office Dedicated Wellness Room for your physical and mental health needs, during working hours Exciting events hosted regularly by our Melbourne Culture Club Awesome office space located in Southbank, VIC
#J-18808-Ljbffr
-
Strategic Account Manager
vor 1 Woche
Brisbane, Österreich Select VollzeitAbout The Company Our client is a leading supplier to the global Life Science industry with solutions and services for research, biotechnology development and production, pharmaceutical drug therapy development and production.They are looking for their new Strategic Account Manager to join their ANZ team in Brisbane, QLD. About the Role The Strategic...
-
Manager Strategic Accounts
vor 2 Wochen
Brisbane, Österreich The Ritz-Carlton Yacht Collection VollzeitManager Strategic Accounts page is loadedManager Strategic AccountsApply remote type Hybrid locations Australia time type Full time posted on Posted 2 Days Ago job requisition id R-100344Join the Ritz-Carlton Yacht Collection: Where Every Voyage is a Symphony of Luxury Embark on an extraordinary journey with the Ritz-Carlton Yacht Collection, an exquisite...
-
Strategic Account Manager
vor 1 Monat
Brisbane, Österreich Lightspeed VollzeitHi there!Thanks for stopping byAre you actively looking for a new opportunity?Or just checking the market?Well… you might just be in the right place!We're looking for a Strategic Account Manager to join our Hospitality Customer team in APAC.Your primary objective will be to drive retention and expansion of your book of business consisting of Lightspeed's...
-
Strategic Account Manager
vor 2 Wochen
Brisbane, Österreich Quorum Business Solutions VollzeitStrategic Account ManagerLocation: Brisbane, Australia or Perth, AustraliaModel of Work: HybridAre you excited by challenges? Do you enjoy working in a fast-paced, international and dynamic environment? Then now is the time to join Quorum Software, a rapidly growing company and industry leader in oil & gas transformation.Quorum Software is the world's...
-
Strategic Account Manager
vor 1 Woche
Brisbane, Österreich Tideri Jobbörse VollzeitStrategic Account Manager Location: Brisbane, Australia or Perth, Australia Model of Work: Hybrid Are you excited by challenges?Do you enjoy working in a fast-paced, international and dynamic environment?Then now is the time to join Quorum Software, a rapidly growing company and industry leader in oil & gas transformation.Quorum Software is the world's...
-
Strategic Account Director
vor 2 Wochen
Brisbane, Österreich New Word Order VollzeitAccount & Relationship Management (Sales)Full timeWe need a new Account Director to grow the agency's profile and success as a boutique leader in brand, strategy and creative.We're an independent, mid-tier agency – Queensland founded and owned – so you'll find the role is a bit wider and more diverse than a network agency AD.You'll get to flex your...
-
Account Manager
Vor 4 Tagen
Brisbane, Österreich Just Digital People VollzeitAgency Account Management (Advertising, Arts & Media) Full time Add expected salary to your profile for insights We are currently working on an exciting hire for an Account Manager/SAM for a leading creative agency, based in Brisbane up to $110k p/a + super (with bonuses dependent on performance). As an Account Manager you will partner with recognised brands...
-
Account Manager
Vor 3 Tagen
Brisbane, Österreich Buscojobs AU C2 VollzeitAgency Account Management (Advertising, Arts & Media)Full timeWe are currently working on an exciting hire for an Account Manager/SAM for a leading creative agency, based in Brisbane up to $110k p/a + super (with bonuses dependent on performance).As an Account Manager, you will partner with recognised brands to make an impact on their growth through...
-
Account Manager
vor 3 Wochen
Brisbane, Österreich The Recruitment People VollzeitAccount & Relationship Management (Sales)The Recruitment People are a company providing Recruitment & HR Solutions.Experienced Account Manager | Based in Brisbane or the Gold CoastGreat opportunity to grow the business and drive strategyBuild on existing product offering and new business relationship developmentAttractive Package and company benefitsOur...
-
Account Manager
vor 3 Wochen
Brisbane, Österreich The Recruitment People VollzeitAccount & Relationship Management (Sales) The Recruitment People are a company providing Recruitment & HR Solutions.Experienced Account Manager | Based in Brisbane or the Gold Coast Great opportunity to grow the business and drive strategyBuild on existing product offering and new business relationship developmentAttractive Package and company benefitsOur...
-
Account Manager
vor 2 Wochen
Brisbane, Österreich Data#3 VollzeitAccount & Relationship Management (Sales)Full timeWork for a company recognised as an Employer of ChoiceSupportive team that values excellence, honesty, agility, respect & teamwork.Join a forward-thinking organisation that values new ideas and innovation.Are you ready to take your sales career to the next level with a dynamic and innovative IT solutions...
-
Account Manager
vor 2 Wochen
Brisbane, Österreich Data#3 VollzeitAccount & Relationship Management (Sales) Full time Work for a company recognised as an Employer of ChoiceSupportive team that values excellence, honesty, agility, respect & teamwork.Join a forward-thinking organisation that values new ideas and innovation.Are you ready to take your sales career to the next level with a dynamic and innovative IT solutions...
-
Key Account Manager
vor 1 Monat
Brisbane, Österreich Bizsmart Australia VollzeitAccount & Relationship Management (Sales) Full time At Your Sales Partner Group (BizSmart.com.au), we are proud to be an Australian-owned and operated business with a strong national presence in the Food & Beverage industry.We leverage our deep industry knowledge, extensive sales expertise, and long-standing relationships to help our clients achieve their...
-
Key Account Manager
vor 4 Wochen
Brisbane, Österreich Bizsmart Australia VollzeitAccount & Relationship Management (Sales)Full timeAt Your Sales Partner Group (BizSmart.com.au), we are proud to be an Australian-owned and operated business with a strong national presence in the Food & Beverage industry. We leverage our deep industry knowledge, extensive sales expertise, and long-standing relationships to help our clients achieve their...
-
Manager, Strategic Growth
Vor 3 Tagen
Brisbane, Österreich Auto VollzeitManager, Strategic Growth and DevelopmentFull-time with an attractive Salary Package including performance bonusHighly regarded OrganisationMix of Business Development & Project ManagementAbout the RoleAre you ready to lead innovation in education and training for Australia's primary healthcare sector? The Manager, Strategic Growth and Development plays a...
-
Account Manager
vor 1 Woche
Brisbane, Österreich Tideri Jobbörse VollzeitAccount & Relationship Management (Sales) Full time Work for a company recognised as an Employer of Choice Supportive team that values excellence, honesty, agility, respect & teamwork.Join a forward-thinking organisation that values new ideas and innovation. Are you ready to take your sales career to the next level with a dynamic and innovative IT solutions...
-
Key Account Manager
vor 4 Wochen
Brisbane, Österreich Tideri Jobbörse VollzeitAccount & Relationship Management (Sales) Full time At Your Sales Partner Group (BizSmart.com.au) , we are proud to be an Australian-owned and operated business with a strong national presence in the Food & Beverage industry .We leverage our deep industry knowledge, extensive sales expertise, and long-standing relationships to help our clients achieve their...
-
Manager, Strategic Growth
Vor 2 Tagen
Brisbane, Österreich Eden Ritchie Recruitment VollzeitManager, Strategic Growth and Development Full-time with an attractive Salary Package including performance bonusHighly regarded OrganisationMix of Business Development & Project ManagementAbout the RoleAre you ready to lead innovation in education and training for Australia's primary healthcare sector?The Manager, Strategic Growth and Development plays a...
-
National Account Manager
vor 2 Wochen
Brisbane, Österreich Avive Solutions VollzeitAbout Avive: Avive Solutions, Inc. () is a growth stage Automated External Defibrillator (AED) company with a connected response system that is rapidly gaining market share.We are a mission-driven team that is quite literally saving lives.Sudden Cardiac Arrest (SCA) is a leading cause of death in the United States, and we are on a mission to change that!We...
-
Account Manager
vor 4 Wochen
Brisbane, Österreich Move Recruitment Solutions VollzeitAccount & Relationship Management (Sales)Through its global network of over 100 service sites, Sulzer delivers cutting-edge parts, maintenance, and repair solutions for pumps, turbines, compressors, motors, and generators.Sulzer services not only its own original equipment but also a wide range of third-party rotating equipment operated by its customers,...
