Journey Beyond Group | Pontoon Manager | Horizontal Falls
vor 5 Stunden
Be a part of sharing special places and shaping lasting memories with Australia's leading experiential tourism business.
About Us
Horizontal Falls Seaplane Adventures is proud to be the region's most awarded, experienced, and longest running tour operator as we offer the widest range of day trips and luxury overnight adventure tours to the spectacular Horizontal Falls and the scenic surrounds.
Off the back of a bumper season with plans to make each year bigger and better... we're inviting you to come along for the journey.
About Journey Beyond
Australia's leading experiential tourism group, Journey Beyond, is privileged to operate 14 brands spanning the country, connecting guests to the land, and to each other.
Headquarters in Adelaide, Journey Beyond's impressive tourism brands include iconic trains The Ghan, Indian Pacific, Great Southern and The Overland; premium small-group outback operator Outback Spirit; the historic Telegraph Station, barefoot luxury lodge Sal Salis Ningaloo Reef; aquatic adventures Cruise Whitsundays, Rottnest Express, Horizontal Falls Seaplane Adventure, Darwin Harbour Cruises and Journey Beyond Cruise Sydney; and our tallest members, Melbourne Skydeck and Eureka 89.
Joining the Journey Beyond family, you will play an integral role in supporting our business as we continue to share special places and shape lasting memories for our guests.
About The Role
We are seeking an experienced and skilled Pontoon Manager to join our team.
In this pivotal role, you will be responsible for the safe operation of our marine assets based in Talbot Bay from a day-to-day perspective, ensuring compliance with maritime regulations and ensuring the delivery of exceptional experiences for our guests.
This is a seasonal role from February to November 2025.
Key responsibilities will include :
Ensure all vessels are maintained in compliance with AMSA Marine Orders and the National Standard for Commercial Vessels (NSCV) Oversee the production and provide support on daily tour plans where required to enhance the guest experience while optimising the use of vessels and crew Provide training, leadership and guidance to pontoon team members, fostering a high performing and motivated team focused on delivering exceptional guest experience and consistent service Manage effective rostering and tracking of team members hours, incorporating fatigue management processes while aligning with the business budget Conduct regular toolbox talks with the team to share relevant information and facilitate communication Utilise and implement Helm, maintenance management system for marine assets, maintaining accurate records including logs and reports Promote a strong safety culture on the pontoon, ensuring all incidents and hazards are reported and investigated promptly Ensure compliance with AMSA, DBCA and other regulatory bodies across pontoon operations About You
With a true passion for exceptional experiences, the ideal candidate will have demonstrated supervisory experience in the marine tourism or hospitality industry along with sound knowledge of AMSA regulations for Domestic Commercial Vessels.
We are seeking someone with excellent communication skills, the ability to prioritise and maintain a steady and calm working style during times of pressure along with being able to manage a range of tours, activities, staff and job roles simultaneously.
You will have immaculate personal presentation, professionalism and a solution focused 'can-do' attitude.
The successful candidate is required to hold a Remote First Aid & CPR, current AMSA recognised qualifications as a Vessel Master (and Marine Engineer desirable), along with firefighting training (or be willing to obtain).
Successful candidates are required to provide a current National Police Clearance.
What We Offer
Generous discounts on Journey Beyond travel and experiences An attractive salary Study Assistance Policy A career with opportunities for progression, transfers, and secondments Employee Referral Policy Parental Leave program Purchased Leave policy Private Health discounts Employee Assistance Program Discounts on Journey Beyond merchandise Salary sacrifice remote area benefits If you are a dedicated maritime professional eager to lead a talented crew and create unforgettable experiences on the water, we want to hear from you
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