Customer Development Manager
vor 2 Wochen
Customer Development Manager - SalesApply locations USA - Jacksonville FL 32220
Time Type: Full time
Posted on: Posted Yesterday
Job Requisition ID: R128435
Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. BUILD ON YOUR SALES CAREER WITH A COMPANY THAT HAS A FUTURE. At Ryder, our most important competitive advantage is our people.
CULTURE-INTEGRITY-FAMILY.
As a CDM, you'll be part of a dynamic team, equipped to succeed and empowered to develop your sales career.
Ryder continues to move the transportation industry forward.
As an innovative outsourced solutions provider, we enable commerce to flow reliably, efficiently, and safely.
Top Technology Provider for Food & Beverage Supply ChainTop Third Party Logistics (3PL) Provider to the Retail IndustryLargest Electric Truck Footprint in the USJob Summary The Customer Development Manager position is responsible for the management of assigned accounts in the Business Unit (BU); the education/development of customer interest in additional Ryder services (including: Full Service Lease, Programmed Maintenance, Lease Financing, Fleet Management Services and Dedicated Contract Carriage) by utilizing the Ryder Sales Process.
Your ability to build and maintain relationships is critical to the success in this role. The position requires ground travel and includes salary, mileage reimbursement, company cell phone, and excellent monthly commission potential.
Some travel may apply for training.
We also offer a full benefits package, 401k employer match, and a discount on shares
Ryder has been named One of Most Trustworthy Companies in America by Newsweek, America's Best Large Employers by Forbes, World's Most Admired Companies by Fortune Magazine, Top Company for Women to Work for in Transportation by Women in Trucking, Overdrive Award by General Motors, Food Logistics' Top 3PL Award by SDC EXEC, Reader's Choice Excellence Awards by Inbound Logistics, & Top Women to Watch in Transportation.
Essential Functions Maintain regular and consistent contact with customers to meet customer requirements.
Develop sales penetration plan.
Segment account base by opportunity for growth and potential for risk.
Present Ryder services and capabilities.
Develop relationships with all customer buying influences.
Develop complete understanding of customers business, goals and objectives.
Work with RIL to develop opportunities for the application of those services as appropriate.
Serve as facilitator between customer and Ryder departments or Ryder vendors.Ensure contracted services are delivered to customer.
Orchestrate the development of a productive working relationship with the customer.
Maintain appropriate customer contact.
Understand and manage customer satisfaction perception.
Conduct regularly scheduled customer reviews.
Monitor CSI results by account.
Develop knowledge base of competitive alternatives.
Contribute to an effective transition of accounts sold.Proactively anticipate problems through continuous dialogue with customer & Ryder staff.
Supply customer with information regarding operational performance.
Learn customers business & operations.Training and improvement of sales skills, industry knowledge and personal growth needs.Additional Responsibilities Performs other duties as assigned.Skills and Abilities Demonstrates problem solving skillsStrong verbal and written communication skillsEffective interpersonal skillsAbility to analyze and interpret financial dataAbility to leverage customers financial data to determine needs and solutions matchAbility to work within various geographic and demographic environmentsAbility to guide, engage, and impart knowledge to othersWillingness and ability to work with and mentor new sales employeesAbility to work independently and as a member of a teamAbility to work in team concept while holding self fully accountableFlexibility to operate and self-driven to excel in a fast-paced environmentCapable of multi-tasking, highly organized, with excellent time management skillsDetail oriented with excellent follow-up practicesQualifications Bachelor's degree required in Business, Marketing, Transportation or equivalent experienceFive (5) years or more demonstrated consecutive sales and customer relationship management experience in prior sales responsibilities requiredDOT RegulatedNo
Job Category Outside Sales
Compensation Information:
The compensation offered to a candidate may be influenced by a variety of factors, including the candidate's relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc.
Compensation ranges for the position are below:
Pay Type: Salaried
Minimum Pay Range: $56,000
Maximum Pay Range: $63,000
The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type.
Benefits Information:
For all Full-time positions only: Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.
Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.
All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
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