This Is An It Support Group | Vendor Manager, Information Technology Services | Melbourne
vor 1 Monat
Overview:
Dynamic Vendor Manager, Information Technology Services available, 13 months fixed term position Salary Level HEW 9(Hew 9.1-Hew 9.4) + 17% Superannuation and Flexible Working Arrangements Based at the Melbourne CBD campus (Hybrid role) About the Portfolio:
The Operations Portfolio enables an integrated, enterprise-wide delivery for best practice student and staff experiences.
The Portfolio incorporates the following business units: Enterprise Projects and Business Performance (EPBP), Communications, People, Information and Technology Services (ITS), Finance, Governance and Legal, Data and Analytics, Office of the Chief Operating Officer, Procurement, and Vietnam Operations.
The Portfolio houses significant drivers and delivery components across the staff and student journeys and enables the overall experience for both groups.
The Portfolio is integral in bringing the RMIT strategy to life, across the globe.
About You:
The Vendor Manager, ITS will be involved in the continued development and implementation of a Vendor Management Framework to track and monitor the performance, contractual obligations and operational Key Performance Indicators (KPIs) and Service Level Agreements (SLAs) for contracted vendors in RMIT University.
The primary responsibility will be to support RMIT in managing its key ITS vendors, which includes a range of services from full Managed Services to Software-as-a-Service and subscription-based services, and provide governance and monitoring of performance objectives to ensure any potential down trend in performance is captured early.
The Vendor Manager is responsible for managing the relationships with these vendors and ensuring adherence to all strategic, tactical, operational and performance objectives, including adherence to financial commitments relating to cost to deliver service, adherence to unit and hourly rates and all operational expenditure that is associated with the delivery.
The Vendor Manager will also be responsible for nurturing and managing major vendor relationships to extract value added benefits aligned to RMIT needs.
The main activities include determining portfolio/college requirements, assessing supply markets, developing strategic vendor management plans, and managing vendor contracts, performance, and risk.
The Vendor Manager will also support the RMIT Procurement team which is responsible for category management plans and strategic sourcing activities in ensuring continued improved commercial outcomes and strategies in the Information Technology Services category.
The Vendor Manager will engage with senior stakeholders within the RMIT organisation and the vendor community to understand long-term business aspirations that can be enabled by third party relationships.
The Vendor Manager will work to deliver process innovation that targets demand management and drive simple and effective use of processes and systems.
Minimum Requirements:
Experience in managing multiple complex contracts utilising standardised policy and procedure whilst still delivering commercial outcomes Demonstrated expertise in strategic vendor and stakeholder management Demonstrated experience in following, reviewing, and improving on organisational vendor management framework(s) and processes Proven ability in vendor and performance management framework development & implementation using analytics and leading practice tools Strong commercial awareness skills and an ability to apply this to the Education sector, acknowledging differences and similarities Track record of developing and delivering on substantial and sustainable commercial benefits Strong leadership skills in a cross-functional team environment within a matrix environment Demonstrated ability to manage and lead suppliers at senior management level to deliver high performing supply chains To Apply:
Please submit your CV and cover letter addressing your suitability for this position and click the 'Apply' link.
Please see the Position Description below for further information about this position: Position Description .
When you join our team, you'll be able to access a range of benefits: Employee Benefits .
From travel to fitness, there's something for everyone
Applications Close: 6 Dec 2024 11.59 pm
RMIT is an equal opportunity employer committed to being a child safe organisation.
We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age.
Applications are encouraged from all sectors of the community and we strongly encourage applications from the Aboriginal and/or Torres Strait Islander community.
At RMIT, we are committed to supporting adjustments throughout the recruitment and selection process, as well as during employment.
We actively support and encourage people with disability to apply to RMIT (including alternate formats of application forms).
To discuss adjustment requirements, please contact Dani, via or visit our Careers page for more contact information - RMIT Careers .
We are a Circle Back Initiative Employer – we commit to respond to every applicant.
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