Quality Manager
Vor 2 Tagen
What if you could do the kind of work the world needs?
At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life.
You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives.
You can experience a world of opportunity and the chance to shape a career as unique as you.
This role will see you enhance your capabilities and the reputation of WSP's Enterprise team.
You will collaborate with talented professionals working on iconic projects to drive future-ready outcomes that will benefit clients and communities.
At WSP you'll find the scale and reach you need to do the kind of work the world needs – and the culture and people that make it the best work of your life.
What you'll do:
Manage our risk-based Quality Assurance framework for the Australian operations, influencing the completion of required internal audits, leveraging a pool of internal auditors.
Manage the relationship with our external certifying body and coordinate maintenance of company certifications including: ISO 9001, ISO 14001, ISO 45001.
Implement and continually improve robust technical review & verification processes including assessment of approved reviewers, and systems for discipline-specific technical requirements.
Maintain oversight of quality incidents, issues, audits, lessons learned and customer feedback to identify root causes and prioritize improvement actions.
Identify and report on relevant key performance indicators, objectives & targets.
Facilitate and undertake activities which drive continuous improvement of our processes and Quality culture, including staff training/induction, active stakeholder engagement and championing our approach to Lessons Learned.
Improve our information/knowledge management processes, platforms and peoples' proficiency to maintain the integrity, accessibility and suitability of our company information, to enhance knowledge recall and to drive efficiencies.
Maintain and continually improve our Integrated Management System (IMS) content, in consultation with process owners and SME.
Help to drive transformational business improvement, working with multi-discipline teams including IT and other SME to implement a cloud-first digital information strategy, leveraging digital systems, workflows and artificial intelligence (AI) where sensible.
Mentor Quality Advisors in the BIQ Team and elsewhere in WSP.
Represent AU Region for Global Quality initiatives, including the Global Excellence Program.
Comply with all role specific HSEQ obligations as detailed in the relevant RACI matrix.
About You
Exceptional, in-depth relevant industry experience is a MUST.
Lead auditor qualifications and Bachelor's degree in a related field.
Strong understanding of the industry that WSP operates.
Thorough understanding of ISO 9001 and our IMS requirements.
Achieved and maintained certification to relevant ISO standards.
Review/analysis/audit of ISO-based management systems.
Managed Quality Assurance framework and audit schedules.
Root cause analysis and corrective action management.
Excellent written and verbal communication skills; facilitated lessons learned workshops.
Strong stakeholder management skills with the ability to build relationships, professionally challenge and advise business leaders.
Service delivery.
Analytical and creative problem-solving skills, with keen attention to detail.
Information / knowledge / content / data management and analytics.
Project Management, Change Management &/or remote people management skills and experience highly regarded.
Imagine a better future for you and a better future for us all.
Join our close-knit community of talented individuals who share your passion for making a positive impact.
Our global team includes more than 69,000 employees, working together to make a difference in communities both close to home and around the world.
An employee Share Purchase Plan is available to all our permanent employees who wish to become owners and vested partners in WSP's collective success.
To find out more about our commitment to the health and wellbeing of our people, and the programs we've designed to help you thrive, go to our Employee Benefits page.
With us, you can.
Apply today.
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