Customer Success Engineer
vor 1 Monat
Orca invites you to dive into the world of cloud security innovation as we revolutionize the industry and make waves as a global leader.
As a rapidly growing company achieving unicorn status, we believe that in the right environment and with the right team, talent has no boundaries.About the RoleYou are the primary technical engineer in Orca's post-sales motion, acting as an internal and customer-facing trusted advisor, responsible for the successful implementation, product adoption, and operationalization of Orca Security.As part of the job, you'll:Become a technical authority on the Orca Security platform, to understand the customer's technical requirements and communicate complex, technical Cloud Security concepts.Serve as the primary technical point of contact for enablement and value realization across multiple personas within the customer's organization.Drive product implementation, adoption, and long term value as customers progress through their journey milestones with Orca.Perform quality assurance in the final stages of the Software Development Lifecycle by validating product releases and enhancements.Cultivate customer trust by sharing expertise in the operationalization of Orca and best practices in the cloud.General Areas of ExperienceCWPP: Vulnerability Management, Compliance, DSPMFoundational experience with one or more of the following: AWS, Azure, GCP, OCI, AlibabaWorking knowledge of: Containers, KubernetesWorking knowledge of: APIs, API SecurityWorking knowledge of: CI/CD Pipelines, IaC, SDLCScripting Background in: Bash, Python, PowershellAbout You3+ years in roles similar to: Cloud Security Engineering, Customer Success Engineering, Post Sales Solutions Engineering, or Technical Account Management1+ years of experience in Cloud technologiesCommon Traits: fast learner, natural curiosity, love of technology, self-driven, detail oriented, communicative, customer-focused
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