Customer Service Officer Call Centre
vor 1 Monat
Posted: 11/25/2024 - Application Deadline: 12/25/2024
Customer service role involving on-call support, resolution management, and customer retention.
What you will enjoy doing Dealing with incoming customer calls, correspondence, and enquiries, including account queries, and processing of orders and payments.Adhering to and communicating to customers and staff all company statutory regulations relating to LP Gas.Liaising with customers, dealers, and suppliers' contractors as required.Undertaking administrative paperwork and related tasks.Advising customers of installation details relating to gas usage, suitable delivery methods, and site compliance requirements.Setting up new domestic or commercial accounts.What makes you great Customer-focused with experience working in a service-based industry, particularly inbound contact centres.Aptitude for self-learning and comfort with change.Natural resilience and patience to manage through peak periods and high-pressure situations.Enjoy working in a structured environment, recognizing the importance of being in the right place at the right time to support the team and members.Great communicator with clear and concise written, verbal, and interpersonal skills, with the ability to influence outcomes, including conflict resolution.Possession of your own transport/vehicle.Why you will love working with us We face challenges every day and grow by mastering them. Collaborating with our customers is key to our success, and together we want to achieve our ambitious objectives. While we love working with our customers, we maintain a strong commitment to compliance and integrity in our business practices.
What we offer you At Linde, the sky is not the limit. If you're looking to build a career where your work reaches beyond your job description and betters the people with whom you work, the communities we serve, and the world in which we all live, your opportunities are limitless. Be Linde. Be Limitless.
Elgas is an equal opportunity employer and encourages applications from diverse demographics, including Indigenous Australians and people with a disability. We're local, with service centers around the country to ensure rapid supply and reliable delivery in virtually every area. Our customers enjoy convenient 24/7 Online Services for orders, payments, and account information.
Elgas offers a diverse range of employment opportunities, training programs, and enhanced career development for outstanding employees, including the possibility of career advancement opportunities with BOC and the global Linde Group. We also have various employee appreciation programs to recognize individual and team achievements.
Have we inspired you? Let's talk about it So, what are you waiting for? The opportunity is yours. Are you ready to take the lead? We look forward to receiving your complete application (cover letter, resume, relevant certificates, and/or licenses) via our online job market.
In order to apply, you must have full work rights in Australia. Any designations used apply to persons of all genders. The form of speech used here is for simplicity only.
Elgas LIMITED acts responsibly towards its shareholders, business partners, employees, society, and the environment in every one of its business areas, regions, and locations across the globe. The company is committed to technologies and products that unite the goals of customer value and sustainable development.
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