Firefly Hr | Service Operations Manager | Education
Vor 4 Tagen
Service Operations Manager | Education & Care | Concord Area, Sydney Childcare & Outside School Hours Care (Education & Training)
"Being kind is the coolest thing you can be."
– Bluey
About Us:At Firefly HR , we redefine what it means to find exceptional talent in the education and care profession.
We work exclusively with a select group of exceptional clients and candidates, ensuring that only the best are connected with the highest quality opportunities.
The Role:As a Service Operations Manager , you'll oversee an Outside School Hours Care (OSHC / OOSH) service.
You'll have the freedom to create meaningful change, supported by a collaborative school and community that values your leadership.
Whether you're an experienced leader ready for a new challenge or an Assistant Director looking to step into a higher-level role, this position offers the chance to grow, inspire, and make a lasting impact.
About the Role:As Service Operations Manager , you'll deliver quality, child-focused programs that align with the My Time, Our Place (MTOP) framework and the National Quality Framework (NQF) .
Guide your team to create dynamic, inclusive environments where children's agency, wellbeing, and creativity are prioritised.
Manage day-to-day operations, staffing, and programming with the trust and flexibility to make impactful decisions.
Support the development and oversee innovative programs that reflect the values of community, creativity, and exploration, fostering holistic child development.
Blend operational leadership with strategy, driving continuous reflection and quality improvement across the service.
Build strong relationships with families, school partners, and the wider community to ensure a welcoming, inclusive environment.
About You:You're a leader who thrives on making connections, driving change, and inspiring teams.
You'll bring purpose, vision, and a genuine understanding of what quality education and care look like, and you'll get the autonomy and support to make it happen.
You bring experience leading in education and care, ideally in OSHC or a related space.
You understand how to foster children's curiosity and agency.
Skilled in building trust with families, educators, and the community, you know how to create inclusive environments.
Confident in making decisions and guiding a team, you're ready to lead with autonomy.
Relevant qualification to the position.
Child Safeguarding:Looking for an individual that will understand, adhere to, and promote The National Principles for Child Safe Organisations (the Child Safe Standards ).
In your position, you will help to take action to promote child wellbeing and prevent harm to children and young people.
A NSW Working With Children Check (WWCC) or willingness to obtain.
Thorough screening.
Reference checks.
A national criminal history check.
What now?Please apply through the link.
Do not hesitate to enquire at for any further questions about the role.
Tips on Applying:Feel free to get creative - we love to see passion in applications
Perhaps include:
How will you stand out?
Why do you want this role?
What inspires you?
What's your favourite program experience you've been a part of in a service?
Firefly HR – Made by Educators, for Educators #J-18808-Ljbffr
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