Flip | Application Support Specialist | Melbourne
Vor 2 Tagen
Who is Flip?
FLIP sits at the heart of the logistics ecosystem, enabling senders and carriers to operate, disrupt and grow in powerful and effective ways.
We harness the power of product, engineering and customer-centric design to build high quality, elegant solutions that we are proud of and our customers love to use.
We are made up of a bunch of curious technologists bringing a fresh perspective to modernising the logistics industry.
We thrive on solving the hardest problems and this is reflected in our culture which encourages us to create, experiment and collaborate with our customers.
As an established, profitable and growing company we take our responsibilities to our customers seriously as we continue to build upon our data-driven platform to create a new ecosystem of integrated logistics.
The team is working on a hybrid model (remote and onsite mix) in our Melbourne CBD office.
NOTE: This is a flip.com.au role with your main focus being on the IT Application Support needs of our sister company EFM.
Role mission To provide application support and improve internal processes whilst empowering users by training, empathising, and coaching them on best practices of the use of Technology.
The Application Support Team has a healthy customer obsession in mind, improving the practices and processes to support the customer as they use our Technology platform.
Please note, whilst this is a technical role, this is not a software engineering role.
Core purpose Motivate customer excellence and maintain a high level service.
Help to transform existing implementations and service engagements to lean processes.
Work with customers and various internal business teams to continuously improve the technology and enhance customer experience.
Outcomes Provide IT services that your customers are going to be satisfied with.
Work with domain experts to become one and help mould experts in the team.
Work to map and discover internal and external systems.
Focus on the customer and work together to deliver stable, reliable IT service.
Improve customer satisfaction.
Understand the customers and their needs whilst protecting the integrity of the platforms that you support.
Discover, build, and deliver services that consistently deliver to the high standard in quality that FLIP customers expect.
Be metrics driven.
Be reliable.
Competencies Motivation, curiosity, insight, engagement, determination.
You are customer focused and have the ability to empathise with customer needs.
You have strong technological know-how, and one or more scripting languages.
You love to be criticised and you view failure as an opportunity, but you are annoyed enough by it to fail in different ways going forward.
You are a team player.
You are genuine in your interactions as you proactively and effectively delegate, working together to make a difference.
Had prior experience in the following areas:
Application support on .NET, Azure web apps, and leaning to AWS.
Basic admin and tier one support of Salesforce.
Lean IT Support Processes.
Integration e.g.
You have the knowledge in Integration services and technologies such as SOAP/RESTful, XML/JSON, EDI, API, XSLT.
Basic scripting skills.
e.g.
VBA for automating MS Office workflows, general system logic for extracting and manipulating data for your own analytical needs.
SQL for searching through and analysing data.
Advanced Excel skills.
e.g.
You know how to structure, model and present data efficiently.
Systems configuration.
e.g.
You are comfortable reading the manual and learning how to configure systems like Salesforce to increase adoption and efficiency.
Reports to the Technology Delivery Lead: Dennis Navarro.
Flexible work arrangements.
$1,000 per annum to spend on professional development.
No agency canvassing.
#J-18808-Ljbffr
-
Application Support Specialist
vor 1 Woche
Melbourne, Österreich Flip VollzeitWho is Flip?FLIP sits at the heart of the logistics ecosystem, enabling senders and carriers to operate, disrupt and grow in powerful and effective ways. We harness the power of product, engineering and customer-centric design to build high quality, elegant solutions that we are proud of and our customers love to use. We are made up of a bunch of curious...
-
Flip Teacher
vor 3 Wochen
Melbourne, Österreich Tideri Jobbörse VollzeitJob type: Part time / From 28/01/2025 Organisation: Schools (Government) Salary: Salary not specified Occupation: Teacher Reference: 1448704 Location Profile FLIP stands for F lexible L earning I ntervention P athways - an interim educational program where secondary school students are supported to reconnect with their lifelong learning journey.At FLIP we...
-
Flip Teacher
vor 4 Wochen
Melbourne, Österreich State Government Of Victoria, Australia VollzeitJob type: Part time / From 28/01/2025Organisation: Schools (Government)Salary: Salary not specifiedOccupation: TeacherReference: 1448704Location ProfileFLIP stands for Flexible Learning Intervention Pathways - an interim educational program where secondary school students are supported to reconnect with their lifelong learning journey. At FLIP we work with...
-
Flip | Technical Integration Analyst | Melbourne
Vor 2 Tagen
Melbourne, Österreich Tideri Jobbörse VollzeitWho is FLIP?FLIP sits at the heart of the logistics ecosystem, enabling senders and carriers to operate, disrupt and grow in powerful and effective ways.We harness the power of product, engineering and customer-centric design to build high quality, elegant solutions that we are proud of and our customers love to use.We are made up of a bunch of curious...
-
Technical Integration Analyst
Vor 5 Tagen
Melbourne, Österreich Flip VollzeitWho is FLIP?FLIP sits at the heart of the logistics ecosystem, enabling senders and carriers to operate, disrupt and grow in powerful and effective ways. We harness the power of product, engineering and customer-centric design to build high quality, elegant solutions that we are proud of and our customers love to use.We are made up of a bunch of curious...
-
Technical Integration Analyst
Vor 4 Tagen
Melbourne, Österreich Flip VollzeitWho is FLIP?FLIP sits at the heart of the logistics ecosystem, enabling senders and carriers to operate, disrupt and grow in powerful and effective ways.We harness the power of product, engineering and customer-centric design to build high quality, elegant solutions that we are proud of and our customers love to use.We are made up of a bunch of curious...
-
Field Applications Specialist, Life Sciences
vor 1 Monat
Melbourne, Österreich Beckman Coulter Life Sciences VollzeitField Applications Specialist, Life Sciences (Melbourne)Beckman Coulter Life Sciences' mission is to empower those seeking answers to life's most important scientific and healthcare questions.With a legacy spanning 80+ years, we have long been a trusted partner to our customers, who are working to transform science and healthcare with the next groundbreaking...
-
Technical Applications Specialist
vor 3 Wochen
Melbourne, Österreich Ke Select VollzeitChemistry & Physics (Science & Technology) Full time This is your opportunity to join a fast-growing, progressive global manufacturer of automated laboratory instruments often used for Clinical Chemistry applications.About the Role The Technical Applications Specialist role is a newly created, office-based position located in East Melbourne.The Technical...
-
Shift Supervisors- Melbourne Central
vor 1 Woche
Melbourne, Österreich Tideri Jobbörse VollzeitHey there, future Pancake Parlour legend!Are you ready to flip your career to the next level?We're seeking vibrant and energetic Shift Supervisors to lead the crew at our Melbourne Central restaurant.Here's the deal: The Pancake Parlour isn't just any old gig – we've been serving up Melbourne's favourite pancakes since 1965.Yep, that's a lot of...
-
Melbourne, Österreich Buscojobs VollzeitFlow Cytometry Field Applications Specialist, Life Sciences (Melbourne)City of Monash, AustraliaBeckman Coulter Life Sciences' mission is to empower those seeking answers to life's most important scientific and healthcare questions.With a legacy spanning 80+ years, we have long been a trusted partner to our customers, who are working to transform science and...
-
Application Specialist Vic
vor 2 Monaten
Melbourne, Österreich Ke Select VollzeitThe CompanyThis company has been a leading distributor in the medical, pharmaceutical, and scientific industries for the last 20 years.They are proud to be delivering high quality technology to the Life Science community in ANZ.About the roleThis is an exciting new role located in VIC to support the existing sales team.As the application specialist, you will...
-
Customer Support
vor 1 Monat
Melbourne, Österreich Tideri Jobbörse VollzeitCustomer Support & Community Specialist Department: Customer Support Employment Type: Full Time Location: Melbourne Reporting To: Head of Customer Support Description Are you passionate about building vibrant online communities and delivering exceptional customer support?Do you thrive at the intersection of social media engagement and operational...
-
Learning & Development Specialist
vor 1 Monat
Melbourne, Österreich Melbourne Airport VollzeitWe currently have an exciting new opportunity for an experienced and agile Learning & Development Specialist to join our People and Culture team. The Learning & Development Specialist will be responsible for supporting the development, delivery, and coordination of effective learning activities for Operations and other Melbourne Airport team members. The...
-
Shift Supervisors- Melbourne Central
vor 2 Wochen
Melbourne, Österreich The Pancake Parlour VollzeitHey there, future Pancake Parlour legend!Are you ready to flip your career to the next level?We're seeking vibrant and energetic Shift Supervisors to lead the crew at our Melbourne Central restaurant.Here's the deal: The Pancake Parlour isn't just any old gig – we've been serving up Melbourne's favourite pancakes since 1965.Yep, that's a lot of...
-
Application Specialist Vic
vor 2 Wochen
Melbourne, Österreich Ke Select VollzeitThe CompanyThis company has been a leading distributor in the medical, pharmaceutical, and scientific industries for the last 20 years. They are proud to be delivering high quality technology to the Life Science community in ANZ.About the roleThis is an exciting new role located in VIC to support the existing sales team. As the application specialist, you...
-
Application Support Specialist
vor 4 Wochen
Melbourne, Österreich Amentum VollzeitSolving What's Next Application Support Specialist | Alice Springs, NT - Australia Amentum is a leader in global engineering, project management, and solutions integration, trusted to modernize the most critical missions anywhere in the world.Driven to create a safer, smarter, cleaner world, we innovate as a team of inventive doers passionate about making a...
-
Melbourne, Österreich Tideri Jobbörse VollzeitFlow Cytometry Field Applications Specialist, Life Sciences (Melbourne) City of Monash, Australia Beckman Coulter Life Sciences' mission is to empower those seeking answers to life's most important scientific and healthcare questions.With a legacy spanning 80+ years, we have long been a trusted partner to our customers, who are working to transform science...
-
Specialist Dermatologist
vor 4 Wochen
Melbourne, Österreich The Royal Melbourne Hospital VollzeitJob Description Specialist Dermatologist Req ID: 1472 Posting Start Date: 31/10/2024 Work Location: The RMH Parkville (City campus) & The RMH Royal Park The Royal Melbourne Hospital is one of Australia's leading public healthcare providers.Join the team.Build a career.We are looking for a passionate and dedicated individual to join The Royal Melbourne...
-
Specialist Dermatologist
vor 3 Wochen
Melbourne, Österreich The Royal Melbourne Hospital VollzeitJob Description Specialist Dermatologist Req ID: 1472 Posting Start Date: 31/10/2024 Work Location: The RMH Parkville (City campus) & The RMH Royal Park The Royal Melbourne Hospital is one of Australia's leading public healthcare providers.Join the team.Build a career.We are looking for a passionate and dedicated individual to join The Royal Melbourne...
-
Application Specialist Vic
vor 2 Wochen
Melbourne, Österreich Select VollzeitThe CompanyThis company has been a leading distributor in the medical, pharmaceutical, and scientific industries for the last 20 years.They are proud to be delivering high quality technology to the Life Science community in ANZ.About the roleThis is an exciting new role located in VIC to support the existing sales team.As the application specialist, you will...
