Coordinator, It Support

Vor 5 Tagen

Central Coast, Österreich Buscojobs Vollzeit

Help Desk & IT Support (Information & Communication Technology)
Full time 1 x Full-time, fixed term position finishing 10 / 11 / 2025Why work with us? At Deakin you will have access to benefits such as a variety of leave options including generous parental leave and the ability to purchase additional leave; flexible working arrangements to help manage your work-life balance; ongoing learning and development opportunities to grow your career; an inclusive and supportive culture and environment to work in, both online and on campus.
The role The Coordinator, IT Support oversees the delivery of effective and timely IT assistance to staff and students, ensuring teaching and research spaces meet specialised IT requirements and that digital tools and systems function smoothly.
They manage day-to-day support operations, resolve technical issues professionally, and uphold high standards of IT support delivery to ensure a positive user experience.
The role contributes to the IT Support team's objectives and aligns with the Customer Experience Division's goals, enhancing overall service quality.
As a Coordinator, you will: Coordinate activities within the IT Support team to deliver the identification, diagnosis, and resolution of complex technical issues, ensuring that solutions are effective, inclusive, and sustainable.Provide individual support and a positive customer experience to students and staff in the use of ICT systems and equipment, resolution of issues and general information provision in managed and non-managed environments, ensuring timely resolution and clear communication with affected users.
Escalate complex issues to the Senior Coordinator as necessary.Monitor, control and support ICT requirements and operations, ensuring systems, methodologies and procedures are followed.Act as a coach and work with IT Support team members to maintain relevant ICT support knowledge and information, facilitate growth and development by giving balanced, constructive feedback considering individual capability and team performance.Draw on a diverse range of people, groups and resources to identify new or improved opportunities, processes and ways of doing things to enhance organisational strategy.Distil the core issues from complex information, draw accurate conclusions and condense complex information and next steps into simple concise terms that others can understand.Promote technical solutions to modernise work practices and ensure alignment with Deakin's strategic direction.Seek feedback on improvement opportunities from a diverse range of key stakeholders and implement change through appropriate channels and overcome obstacles to change.Develop and implement practical, accessible solutions based on stakeholder needs.To be successful, you'll have: A Degree with substantial subsequent relevant experience; orExtensive experience and management expertise in technical or administrative fields; orAn equivalent combination of relevant experience and/or education/training.Specialist knowledge of computer hardware and software diagnostic skills.Experience installing, configuring, securing and maintaining desktop and Server operating systems.Experience diagnosing hardware faults and replacing IT equipment subsystems.Extensive experience with managing and maintaining computer software and technological devices.Working with Children's Check (Employee) or willing to obtain.Here's how to apply: Please submit your updated resume and a short cover letter outlining your skills and experience.
For a confidential discussion regarding this role, please contact Mark Mitchell (Manager, Faculty Support).
Applications for this position close on 19 / 1 / 25 at 11.55pm.
Are You Ready? Deakin is a Victorian university with a global impact.
We are an agile, dynamic, and innovative university committed to making a positive impact through our excellence in education, research and innovation and the contributions we make to the wider community.
We understand that our reputation has been built on the dedication and expertise of our staff and we offer a dynamic and diverse working environment with opportunities to grow and develop careers.
We believe that a progressive, thriving culture will ensure that people choose to come, and stay at Deakin and contribute to our ongoing success.
We value diversity and aim to build an inclusive environment that champions, embraces and respects differences.
We support and encourage applications from Aboriginal and Torres Strait Islander people, and people of all abilities, cultures, sexual orientation, and genders.
#J-18808-Ljbffr

  • Coordinator, It Support

    vor 15 Stunden

    Central Coast, Österreich Buscojobs Vollzeit

    Help Desk & IT Support (Information & Communication Technology)Full time1 x Full-time, fixed term position finishing 10 / 11 / 2025Why work with us?At Deakin you will have access to benefits such as a variety of leave options including generous parental leave and the ability to purchase additional leave; flexible working arrangements to help manage your...

  • Buscojobs | Coordinator, It Support

    Vor 3 Tagen

    Central Coast, Österreich Tideri Jobbörse Vollzeit

    Help Desk & IT Support (Information & Communication Technology) Full time 1 x Full-time, fixed term position finishing 10 / 11 / 2025 Why work with us?At Deakin you will have access to benefits such as a variety of leave options including generous parental leave and the ability to purchase additional leave; flexible working arrangements to help manage your...

  • Support Coordinator

    vor 2 Monaten

    Central Coast, Österreich Focal Community Living Inc Vollzeit

    North Ipswich, Queensland 4305, • Full-timeDescriptionFocal is a not for profit, community-based organisation that provides a broad range of innovative and responsive services to people with a disability and their families.Focal has been providing services for 50 years in the Ipswich, Brisbane and Lockyer regions of Queensland.Focal is seeking an...

  • Support Coordinator

    vor 2 Monaten

    Central Coast, Österreich Mallee Family Care Inc Vollzeit

    MFC Community Legal Centre now open at 304 Oxide Steet Broken HillFor all enquiries Call: or Email: Family Care is providing Flood Relief Support Services.For all relief enquiries for Southern Mallee.Call: Or Email: and Current Job VacanciesSupport Coordinator - NDISLocations: MilduraTenure: Part Time or Full TimeSalary: Remuneration will be dependent on...

  • Support Coordinator

    vor 2 Monaten

    Central Coast, Österreich Mallee Family Care Vollzeit

    MFC Community Legal Centre now open at 304 Oxide Street Broken HillFor all enquiries Call: or Email: Family Care is providing Flood Relief Support Services.For all relief enquiries for Southern Mallee.Call: Or Email: and Current Job VacanciesSupport Coordinator - NDISLocations: MilduraTenure: Part Time or Full TimeSalary: Remuneration will be dependent on...

  • Study Select | Disability Support Coordinator | Australia

    vor 1 Monat

    Central Coast, Österreich Tideri Jobbörse Vollzeit

    How to Become a Disability Support Coordinator in Australia: careers in Disability Definition of a Disability Support Coordinator The role of a Disability Support Coordinator is both rewarding and impactful, offering individuals the opportunity to make a significant difference in the lives of those with disabilities.These professionals are dedicated to...

  • Ndis Support Coordinator

    vor 15 Stunden

    Central Coast, Österreich Buscojobs Vollzeit

    If you have deep empathy and like to go above and beyond to help people living with Disability, this might be the role for you!Join our Newcastle team to make a positive difference and grow your career with:Ongoing training and professional development opportunitiesUnparalleled career growth with opportunities at MyIntegra, our parent company APM or another...

  • Ndis Support Coordinator

    vor 3 Wochen

    Central Coast, Österreich Fortify Health Group Vollzeit

    Mount Gravatt East, Queensland 4122, • Part-timeDescriptionDo you want to work with a leading purpose driven organisation?Organisational OverviewWelcome to Fortify Health Group, a for-purpose health and disability organisation.We are on a mission to design, build, and deliver health and disability services that resolve complexity and empower individuals to...

  • Ndis Support Coordinator

    Vor 7 Tagen

    Central Coast, Österreich Buscojobs Vollzeit

    If you have deep empathy and like to go above and beyond to help people living with Disability, this might be the role for you!Join our Newcastle team to make a positive difference and grow your career with:Ongoing training and professional development opportunitiesUnparalleled career growth with opportunities at MyIntegra, our parent company APM or another...

  • Support Coordinator

    vor 2 Monaten

    Central Coast, Österreich Tideri Jobbörse Vollzeit

    Pennant Technologies is seeking a skilled Support Coordinator to join our Production Support team based in Hyderabad.This role is critical in ensuring the efficient operation of our support services, managing SLAs, and providing timely and accurate reporting to both internal and external stakeholders.Key Responsibilities: SLA Management: Monitor and manage...

  • It Support Officer

    vor 2 Monaten

    Central Coast, Österreich Ontario Health Vollzeit

    IT Support Officer (m/f/d)Are you eager to help shape the future of mobility and contribute to sustainability?Then Vossloh is the right place for you.Join our team and be part of innovative solutions that drive positive change in the transportation industry.This is a permanent position.Your TasksResponsible for providing efficient and effective IT support to...

  • Network Coordinator

    vor 2 Monaten

    Central Coast, Österreich Study Select Vollzeit

    How to Become a Network Coordinator in Australia: careers in ITThe role of a Network Coordinator is pivotal in the realm of information technology, serving as the backbone of network management and communication within an organisation.These professionals are responsible for overseeing the daily operations of network systems, ensuring that all components...

  • Coordinator It Strategy And Architecture

    vor 1 Monat

    Central Coast, Österreich Buscojobs Vollzeit

    Coordinator IT Strategy and ArchitectureLiverpool, NSW, AustraliaLiverpool City CouncilClosing Date: 18th November 2024Are you a strong people leader with hands on IT experience operating at a large scale?ABOUT USLiverpool is a vibrant city that lies in the heart of Greater Western Sydney.Working with Liverpool City Council offers a wealth of professional...

  • It Support

    vor 1 Monat

    Central Coast, Österreich Talent Web Vollzeit

    Title:- IT Support Specialist  Length:- 3 month contract, must be immediately available.Has the possibility to go perm.Location:- Sydney, must be present in the office 5 days a week.Role Overview:  Service Desk Support: Handling support requests, addressing technical issues related to IT systems, software, and peripherals, and managing Service Desk...

  • Coordinator It Strategy And Architecture

    vor 1 Monat

    Central Coast, Österreich Buscojobs Vollzeit

    Coordinator IT Strategy and ArchitectureLiverpool, NSW, AustraliaLiverpool City CouncilClosing Date: 18th November 2024 Are you a strong people leader with hands on IT experience operating at a large scale?ABOUT US Liverpool is a vibrant city that lies in the heart of Greater Western Sydney.Working with Liverpool City Council offers a wealth of professional...

  • Service Coordinator

    vor 4 Wochen

    Central Coast, Österreich Smeventures Vollzeit

    Service CoordinatorSMEVentures Manila, Philippines Apply nowPosted: 10 days ago Type: Permanent Salary: CompetitiveSMEVentures is looking for a talented Service Coordinator to join our fast-growing portfolio company eMerge ITS.About SMEVenturesSMEVentures is the leading platform for entrepreneurship through acquisition (ETA) in Asia Pacific.We empower the...

  • Restoration Project Coordinator

    Vor 3 Tagen

    Central Coast, Österreich Buscojobs Vollzeit

    SERVPRO of McLean Restoration Project CoordinatorDo you love helping people through difficult situations? Then, don't miss your chance to join our Franchise as a new Restoration Project Coordinator.In this position, you will be making a difference each and every day.We have a sincere drive towards the goal of helping make fire and water damage "Like it never...

  • Student Support Coordinator

    vor 3 Monaten

    Central Coast, Österreich Tideri Jobbörse Vollzeit

    Location : Hybrid & Remote - Melbourne, Australia Location : Remote - Brisbane, Australia Driven, empowering, transformative.Academic Partnerships creates collaborative, student-centered partnerships with the universities we partner with.At AP, we drive change through innovation in online education using the strengths, experience, and culture of our...

  • Gse Support Coordinator

    vor 1 Monat

    Central Coast, Österreich Buscojobs Vollzeit

    ABOUT THE ROLEWe are seeking a dedicated and skilled GSE Support Coordinator to join our dynamic team.This role is crucial in ensuring that dnata effectively manages ground service equipment (GSE), acting as a key liaison between operations, maintenance providers, vendors and other stakeholders.The GSE Support Coordinator will support all functions related...

  • Gse Support Coordinator

    vor 1 Monat

    Central Coast, Österreich Buscojobs Vollzeit

    ABOUT THE ROLE We are seeking a dedicated and skilled GSE Support Coordinator to join our dynamic team.This role is crucial in ensuring that dnata effectively manages ground service equipment (GSE), acting as a key liaison between operations, maintenance providers, vendors and other stakeholders.The GSE Support Coordinator will support all functions related...