Operations Manager
vor 1 Monat
Aged & Disability Support (Community Services & Development) Are you a driven leader looking to make a lasting impact in the NDIS sector?
Delta Community Support, a leading provider of disability services for over 20 years, is seeking an experienced Operations Manager to join our growing team.
We specialise in Supported Independent Living (SIL) and Community Access/Participation, empowering people with disabilities to achieve greater choice and control over their lives.
Why Join Us? At Delta, we don't just offer a job; we offer an opportunity to make a real difference.
You'll be joining a passionate team dedicated to innovative service delivery, creating meaningful outcomes for our participants.
If you're ready for a challenge and want to lead a dedicated team to success, we want to hear from you.
IMMEDIATE START for the right candidate
What We're Looking For: Minimum of 5 years' experience in operations management within NDIS services.Proven track record managing teams, including Team Leaders and Rosters, to deliver high-quality services.Strong understanding of the SCHADS Award 2010 and NDIS standards.Exceptional leadership, problem-solving, and organisational skills.Experience in stakeholder engagement, with a talent for building lasting relationships.Ability to thrive under pressure and juggle multiple priorities while maintaining a positive and motivating work environment.Key Responsibilities: Lead and mentor Team Leaders, ensuring they manage support workers and service delivery effectively.Oversee the Rosters team, ensuring optimal staffing and compliance with the SCHADS Award.Support recruitment processes with Team Leaders, including interviews and onboarding.Develop and implement operational procedures to enhance organisational efficiency.Ensure full compliance with NDIS standards, policies, and procedures.Exceed service delivery KPIs and drive overall operational success.Identify and address training needs, fostering professional development within your team.Conduct performance reviews and provide constructive feedback to drive team success.Develop and manage operational budgets, ensuring cost-effective service delivery.Proactively manage risks, incidents, and hazards to ensure a safe and compliant work environment.What You Bring: You're a strategic and critical thinker with the ability to manage complex operations, inspire your team, and exceed expectations.
You're passionate about creating real change for people with disabilities, and you thrive in a dynamic, fast-paced environment.
If this sounds like you, apply now to be part of a team that values innovation, teamwork, and making a difference
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