Product Optimisation Specialist | Wee Waa
vor 1 Tag
Wee Waa, New South Wales 2388, Australia Full-timeDescription
Hutcheon and Pearce
TECSight Field Specialist
About TECSight: TECSight is our dedicated support service we offer to our valued customers which allows them to get the most out of their John Deere Technology.
Comprising of highly qualified, John Deere trained technicians, the team provides over-the-phone, on-farm, and Precision Ag support to assist customers seamlessly connect to their machines.
This service provides clients with access to essential data insights, facilitating improvements in farm productivity and profitability.
Within TECSight, our Field Specialists are responsible for identifying custom solutions while seamlessly delivering them to our customers, whether that be equipment, parts, servicing or technology.
Why Join Us? Certified 'Great Place to Work' 24 / 25Industry Competitive RemunerationStaff discounts on John Deere parts, products, toys, and merchandiseReceive staff gifts for Christmas & at our annual All Employee MeetingMake-up pay on top of government-funded paid parental leave for eligible employees, offering additional support during this important life eventA commitment to a healthy work-life balanceAnnual uniform and PPE allowanceReceive support to achieve your personal goals through our St George Bank Corporate Partnership Program; receive free financial education (buying a home, budgeting, retirement), discounted interest rates, and 'Book a Banker' workplace appointments.Access to Toyota Fleet Vehicle discountsEnjoy exclusive discounts and cashback offers through our 'Swag Store' App (retail, health, entertainment and wellbeing)Progress with ease via John Deere University Pathways, a dedicated Learning and Development Coordinator and Bi-Annual Performance ReviewsCoaching, counselling and well-being support services through our EAP Provider; AssureTools of the trade - Laptop, Mobile Phone, Work VehicleOpportunity for continuous learning and developmentResponsibilities will include (but are not limited to): Coordinate and run customer demonstrations, clinics and product optimisation daysAssist in start-ups and optimisation of selected new machinery and solutions with the aim of training service, TECSight and sales staff at each locationEnsuring quality machine data capture, proper machine set-up and proper delivery of third-party's recommendations.Providing feedback on quality control procedures for pre-delivery work across the groupParticipates in dealership promotions events, field days and clinicsMaintain current production practices, latest trends, changes in regulations and product knowledge of all equipment, parts and services available to customersCreate solutions to optimise machine performance based on customer requirementsOffer Tier 2 technical assistance for our internal service teams.About You: The successful applicant will possess the following attributes:
Experience as a John Deere Technician, Agronomist and/or background in Precision AgStrong coaching, training and mentoring skillsStrong communication skills with a customer focused attitudeExcellent organisational skills while demonstrating a keen attention to detailProficient in the use of standard desktop applications such as Microsoft Office Suite and Sales software toolsAbout Hutcheon and Pearce Hutcheon & Pearce, the largest Australian family-owned John Deere dealership, with a rich history, spanning over 70 years across NSW.
We proudly operate out of 20 locations and are committed to providing quality service in the agricultural/lifestyle industry.
As a leading provider of John Deere equipment, we're committed to providing top-notch equipment, exceptional after-sales support, and outstanding service to our customers.
Our team embodies four core values — Community, Innovation, Integrity, and Teamwork.
These values drive our commitment to excellence, lasting relationships, strategic growth, ethical conduct, and shared success.
Hutcheon & Pearce has always been a proud family business.
To us, our team is family.
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