Hr Support Consultant
vor 3 Wochen
Our mission and where you fit inAt Employment Hero, we're an ambitious bunch of people on a mission to make employment easier and more valuable for everyone.Since our inception in 2014, we've had some pretty impressive growth (100% YoY), now serving 300,000 businesses globally, with 2 million+ users on the platform, reaching unicorn status in 2022 - and we have no plans to slow down.There's never been a more exciting time to join one of the fastest-growing SaaS unicorns, so let's see if we could be a matchWhat might your days look likeAs a HR Support Consultant, you'll be working within our Customer Experience team and will be responsible for gathering information from customers and ensuring their continued support and success after implementing our Employment Hero product.In this role, you will be supporting our customers to ensure accuracy and will be responsible for resolving customer tickets efficiently and effectively.This includes addressing customer issues with professionalism and care, and escalating to the appropriate teams where necessary.This role will be offered as a 12 month fixed term contract.As a HR Support Consultant you'll be responsible for:Providing support to clients after they 'go-live' by walking them through updates needed or how to troubleshoot in a variety of ways, such as award interpretation and platform configuration.Responding to and resolving customer tickets, calls and queries related to the Employment Hero Platform in a timely manner.Assisting and collaborating with the wider squad and support team to provide best practice system use and education to all our customers.Proactively analysing and understanding product functionality across the platform and logic in detail; testing in platforms to identify user error / system logic and related root causes by maintaining comprehensive awareness of product changes and enhancements.Conducting / triaging customer support issues and assigning to the appropriate team or resolving where possible.Taking on client and team HR escalations for our customers.Assisting with requirements gathering to run post mortems and internal support team workshops.Escalating issues related to bugs or product logic / functionality concerns as necessary, in collaboration with Seniors / Team Leads and the Product Team.Working with customers across multiple channels (email, chat, phone, screen share) to understand their organisational workflow and how the platform can support them to maximise their people processes.Managing Problem Tickets with urgency and collaborating with key stakeholders to resolve as quickly as possible.Leveraging ZenDesk, Salesforce and other internal tools for maintaining records, ticket investigations and referencing customer interactions, transactions, comments, and complaints in accordance with service level agreements (SLAs).Proactively contributing feature requests, Customer Care Processes, Macros and Help Centre suggestions, where warranted and using customer insights.What will you bring:Relevant HR industry experience.Exposure to working in fluid, high change and high velocity environments.Prior exposure to customer experience within a SaaS (Software as a Service) environment (nice to have).An attitude that always puts your customer's needs first.Problem solving skills with a sound and thorough approach to troubleshooting.Ability to manage competing priorities, working autonomously; requesting assistance where needed.Strong and polished verbal and written communication skills.A tertiary degree in Human Resources and / or relevant qualification (nice to have).Experience is important, but for us the biggest measure of success is people who can live and breathe our values.
Show us what you can bring to the table, and we'll empower you to let your talents shine.In short, you'll love working with us if:Revolutionising employment gets your heart racing.You thrive on the flexibility (and responsibility) of a remote-first business.Our values align, and shape how you show up every day.You love the dynamic pace of a startup, are driven by innovation, and enjoy working with other smart people.Plus, you'll get to enjoy a number of great perks, including:A generous budget for your home office.Cutting-edge tools and technology.Reward and recognition programs - because great work should be recognised and rewarded.Cashback offers and discounts on popular brands through our Swag app.Are we a match?Think we're the right match for you?
Fantastic
Click 'Apply' and our talent team will reach out with the next steps.At Employment Hero, we are committed to safeguarding the privacy of your application data.
To understand how we do so, you can read our Applicant Privacy Policy here.Employment Hero celebrates diverse perspectives and experiences; we invite people of all backgrounds and identities to apply for this position.#J-18808-Ljbffr
-
Ambulance | Senior Hr Consultant | Australia
vor 3 Wochen
Central Coast, Österreich Tideri Jobbörse VollzeitThe Senior Human Resources (HR) Consultant is responsible for the provision of advice and support to the QAS region in relation to a broad range of contemporary HR management issues, activities and processes; contributing to the effective management and development of the regional workforce.The role provides a high level of support to the Manager, Workforce...
-
At | Senior Hr
vor 2 Wochen
Central Coast, Österreich Tideri Jobbörse VollzeitSenior HR & Employee Relations Consultant We are excited to collaborate with a leading pharmaceutical company to recruit their next Senior HR & Employee Relations lead!Our client's head office is in Germany but has been supporting people in Australia and New Zealand since 1967!They are dedicated to fostering a supportive and dynamic workplace and believe in...
-
Hr Coordinator
vor 3 Wochen
Central Coast, Österreich Hr Partners - A Randstad Company VollzeitWe are pleased to be partnering exclusively with a respected education provider, widely recognised for its diverse range of services and positive contributions to its community.The school currently has an opening for an enthusiastic HR Coordinator to join their collaborative team, working closely with the school's HR Manager to support a variety of HR...
-
Support & Implementation Consultant - Australia
vor 2 Monaten
Central Coast, Österreich Payspace VollzeitPurposeThe primary purpose of the Support & Implementation Consultant role is to ensure the seamless implementation and ongoing support of Payroll and base HR modules on PaySpace for new and existing customers specifically in Australia.This involves providing comprehensive assistance to customers and business partners through email and phone, analysing their...
-
Support & Implementation Consultant - Australia
vor 2 Monaten
Central Coast, Österreich Tideri Jobbörse VollzeitPurpose The primary purpose of the Support & Implementation Consultant role is to ensure the seamless implementation and ongoing support of Payroll and base HR modules on PaySpace for new and existing customers specifically in Australia.This involves providing comprehensive assistance to customers and business partners through email and phone, analysing...
-
Rehabilitation Consultant
vor 2 Wochen
Central Coast, Österreich Star Hr VollzeitPhysiotherapy, OT & Rehabilitation (Healthcare & Medical)Are you a driven professional with a corporate flair seeking to develop into a confident and compassionate Rehabilitation Consultant?Join a forward-thinking team that values excellence, innovation, and will invest in your career growth. Competitive Compensation: $85K – $97K Base + Super + Performance...
-
Rehabilitation Consultant
vor 2 Wochen
Central Coast, Österreich Star Hr VollzeitPhysiotherapy, OT & Rehabilitation (Healthcare & Medical)Are you a driven professional with a corporate flair seeking to develop into a confident and compassionate Rehabilitation Consultant? Join a forward-thinking team that values excellence, innovation, and will invest in your career growth.Competitive Compensation: $85K – $97K Base + Super + Performance...
-
Assistant Human Resources Consultant
vor 1 Monat
Central Coast, Österreich Aged Care Resumes VollzeitConsulting & Generalist HR (Human Resources & Recruitment)Flinders and Upper North Local Health Network, Human Resources, Location Negotiable Within RegionMultiple Positions AvailableTemporary Full Time (up to 31 December 2025) - 1.0 FTETemporary Part Time (up to 27 June 2025) - 0.5 FTEThe RoleJoin our team as an Assistant Human Resources (HR) Consultant and...
-
Oci Support Consultant
vor 2 Monaten
Central Coast, Österreich Version 1 Group VollzeitVersion 1's market leading Enterprise Applications Practice specialises in Finance, Supply Chain, HR, and Payroll Solutions with over 700 Oracle Specialists across the UK, Ireland, US, Australia, India and Slovenia.We deliver consulting and managed services to transform and optimise ways of working for more than 230 customers through the provision of...
-
Assistant Human Resources Consultant
vor 4 Wochen
Central Coast, Österreich Tideri Jobbörse VollzeitConsulting & Generalist HR (Human Resources & Recruitment) Flinders and Upper North Local Health Network, Human Resources, Location Negotiable Within Region Multiple Positions Available Temporary Full Time (up to 31 December 2025) - 1.0 FTE Temporary Part Time (up to 27 June 2025) - 0.5 FTE The Role Join our team as an Assistant Human Resources (HR)...
-
Hr Advisor
vor 4 Wochen
Central Coast, Österreich Tideri Jobbörse VollzeitAre you passionate about HR and looking to make an impact?Join an organisation committed to rehabilitating and preserving Australian wildlife!We're seeking an experienced HR Advisor/Officer to support our client's dedicated HR team and help foster a positive culture in a 12-month fixed-term contract position.About the Role: As the HR Advisor, you will work...
-
Payroll Support And Implementation Consultant, Australia
vor 2 Monaten
Central Coast, Österreich Deel Inc VollzeitWho we are is what we do.Deel and our family of growing companies are made up of global teams dedicated to helping businesses hire anyone, anywhere, easily.The team comprises over three thousand self-driven individuals spanning over 100 countries, and our unified yet diverse culture keeps us continually learning and innovating the platform and products for...
-
Senior Consultant
vor 2 Monaten
Central Coast, Österreich Tideri Jobbörse VollzeitConsultants (Information & Communication Technology) Full time Ready to level up your career?We're looking for people with SuccessFactors Functional and Technical skills across the Consultant/Senior Consultant level in our SAP SuccessFactors practice.At Deloitte, you get real flexibility in where, when, and how you work - and you will work in an...
-
Payroll Support Consultant
vor 3 Wochen
Central Coast, Österreich Buscojobs VollzeitOur mission and where you fit inAt Employment Hero, we're an ambitious bunch of people on a mission to make employment easier and more valuable for everyone.Since our inception in 2014, we've had some pretty impressive growth (100% YoY), now serving 300,000 businesses globally, with 2 million+ users on the platform, reaching unicorn status in 2022 - and we...
-
Hr Advisor
vor 1 Monat
Central Coast, Österreich Compass Group Pty Limited VollzeitESS employees serve a better future for the Australian economy, local communities, and our planet.Our work directly contributes to the productivity of the resources sector by creating thriving communities in often isolated locations.We are currently seeking an experienced HR Advisor to support two of our large WA remote sites.Please note this is a site-based...
-
Hr Manager
vor 2 Monaten
Central Coast, Österreich Gough Recruitment VollzeitBuild and grow the HR department. Growing team. Implement and develop strategies your way! The ClientOur client is a well-regarded property developer known for their expertise within the residential and industrial sectors.With a continual stream of funding, they are rolling out multiple new projects across the next 10 years.The RoleThis role is a critical...
-
Hr Coordinator
vor 1 Monat
Central Coast, Österreich Ingram Micro, Inc. VollzeitAbout us:Ingram Micro is a leading technology company for the global information technology ecosystem.With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts.Our market...
-
Hr Professionals
vor 4 Wochen
Central Coast, Österreich Tideri Jobbörse VollzeitConsulting & Generalist HR (Human Resources & Recruitment) Full time This is an exciting time for HR professionals in Adelaide!Morton Philips Executive Search has been appointed to recruit for multiple HR roles at various levels across reputable companies in South Australia.Whether you're at the start of your HR career or an experienced leader, we have...
-
Hr Coordinator
vor 2 Monaten
Central Coast, Österreich Tideri Jobbörse VollzeitHuman Resources North Sydney Full-time Australia Job Description We are looking for a dedicated and detail-oriented HR Coordinator to join our team on a permanent full-time basis from our head office in Sydney with hybrid working!In this role, you will be responsible for HR administration, talent acquisition support, and managing payroll processes from...
-
Central Coast, Österreich Tideri Jobbörse VollzeitSenior HR Business Partner Apply locations: Sydney Office Time type: Full time Posted on: Posted 2 Days Ago Time left to apply: End Date: January 27, 2025 (30+ days left to apply) Job requisition id: J54902 About the Opportunity Job Type: Permanent Application Deadline: 27 January 2025 Job Description Title: Senior HR Business Partner Department: Human...
