Business Growth Manager
Vor 2 Tagen
North Ryde Office with 2 days work from home per weekOn-site parking and bring your dog to workAccess to our amazing benefits programAbout Us
Greencross is Australia's largest integrated pet wellness organisation, featuring a national network of retail stores (Petbarn), veterinary practices (Greencross Vets), and our Animal Emergency Hospitals.
Ourpurpose mission is to make the world a happier place through the love of pets.
We are seeking anenthusiastic team member to provide business excellence to our dedicated team.
Job DescriptionWorking closely with the Strategy and Innovation Team, the Business Growth Manager will be responsible for identifying and delivering on strategic opportunities to both grow and deliver continuous improvement of the Vet Business.
The role will lead the development of the overall Vet Strategic Plan, working with departments to identify priorities to enable this plan.
The role will also work in collaboration with the IT and Digital teams to identify continuous improvement opportunities that will enabled improved productivity with the Vet Business (such as AI opportunities)
These initiatives and projects are expected to vary dependent on the current business requirements.
The role will focus on both short and long-term strategic initiatives and projects that require increased support to gain traction within the business.
Key Accountabilities/Responsibilities: Development of Strategic Plan Support the General Manager Strategy & Innovation and Chief Operating Officer, Vet Services, in the development of the Strategic Plan, including support of Board reporting requirementsWork in collaboration with key departments to develop respective strategies that support the execution of the Vet Business StrategyAssess and monitor progress against strategic plans within the financial year, identifying where re-direction, re-prioritization or support is required to ensure successful deliveryDelivery of Strategic & Growth Initiatives Identify key strategic and growth initiatives that will support the strategic plan, calculating the estimated benefits and effort to deliver on these to prioritise roll-out of these initiativesImplement operational strategies that delivers on organisational priorities with a focus on growing and engaging the front-line workforce, process efficiency, high patient care standards and business growth.Design and implement these priority business strategies with a focus on growing the businessVet lead on major change initiatives and projectsWork with the supporting departments to deliver on their initiatives, identifying and leading the requirements from the vet business to operationalize the outcomes within the clinic and hospital networkSupport collaboration and integration between General Practice, Speciality & Emergency and Retail to drive team member engagement, improved client experience and referrals.Support operational communication to clinics and hospitals around major initiatives, changes or updates.Be a change champion, and work collaboratively with the broader Vet Services business to 'bring people on the journeyConduct research and provide insights (where applicable) on initiativesProactive approach to identifying issues, proposing solutions, and driving implementationIdentification of Innovation and Continuous Improvement Opportunities Identify key initiatives improve the efficiency and working models of clinics and hospitals to improve the productivity of front-line teamsAccountable for operational excellence including identification and deployment of highest impact operational improvement initiatives across the clinic/hospital network and vet services and design and delivery of capability training programs to ensure operational excellence and efficient ways of working are implementedCollaborate with the Digital and Vet IT teams to innovate the Vet Services business, with a focus on automation and AI opportunitiesDesign and implement these priority business opportunities with a focus on improving productivityWork with the broader Strategy & Innovation team to identify the required communications and change manage required for successful implementation of these initiatives and realise intended benefitsClear and regular communication of relevant updates to front-line teamsQualificationsQualifications: Over 5 years experience in both growth strategy and implementation with experience in the healthcare, medical, veterinary or relevant service-based industryDegree qualified in a relevant field or MBA.Strong financial and commercial acumen, with understanding of budgets and business-planningIndependent operator with a passion for veterinary operations & desire to progressGoal orientated – setting objectives & managing challengesReasoned problem solving – identifying issues, providing solutionsOutcome and delivery focusedStrong collaborator with excellent stakeholder managementExcellent communicator (both written and verbal) with strong leadership and strategic thinking skillsProactive, accountable, shows initiative & the drive to achieve resultsTeam player with both internal & external stakeholdersAdditional InformationFit with Private Equity Understands how Private Equity works and how Private Equity thinks about successFinancially literate; has an interest in numbers and the business strategy of the organisation; experience in a P&L role would be valuable.Effective at influencing and leading across all levels of the organisation, the executive leadership team, professionals, casual workersDoes not get lost in the "fluffy stuff;" has a bias for pragmatism over perfectionism; has courage and decisiveness to prioritise, as well as deprioritise what is not important#J-18808-Ljbffr
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