Aps5 Quality Assurance Officer
vor 6 Stunden
Our client is seeking to engage an APS5 Quality Assurance Officer .
Location: Canberra, ACT Employment: MAX TERM , 6 to 7 months with the possibility of extension Eligibility/Security Requirement: Ability to obtain a BASELINE CLEARANCE The role The Quality Assurance Team Leaders are responsible for administration work and assuring the decisions and reviews made by the team are correctly drafted and reflect the legislation, rules and policy of the Scheme .
What you will do conduct detailed research and analysis keep accurate and comprehensive records (including report writing, case notes, and official records) provide quality control and quality assurance on applications for redress and check the work quality of others (IDMs) communicate confidently through written and verbal communication and present messages in a clear, concise and articulate way develop and maintain stakeholder relationships, both internal and external apply legislation, policies, procedures and records management requirements apply high level research and analytical skills to make accurate conclusions based on available information and legislation Apply relevant redactions to documents against the Policy Guidelines demonstrate self-awareness and ability to self-manage in a complex, changing environment whilst in a diverse team with high workload in a high-risk environment ability to prioritise workloads/tasks and meet deadlines strong attention to detail administration work Our ideal candidate: maintains a well-developed understanding of relevant legislation and policy frameworks demonstrates empathy and understanding and communicates effectively in a trauma informed way assists in building a culture that is supportive of staff and your own well-being possesses strong communication skills and follows directions manages workload effectively to meet deadlines and targets of the team communicates confidently and presents messages in a clear, concise and articulate way applies legislation, policies, procedures and information management requirements Benefits : paid leaves + paid public holidays + 15.4% Super If you feel you are a suitable candidate submit your application by hitting "Apply for this job".
Alternatively, you can call Isaac Benjamin on 02 6268 9769 or email ****** for further discussion.
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