Aps5 Application Processing Officers
vor 4 Wochen
We are seeking APS5 Application Processing Officers to join a Federal Government department located in Greenway ACT.
This contract is up to 12 months, which includes paid leave and 15.4% superannuation.
The Scheme is a high priority for the Government and the department, with the ongoing commitment to continually improve outcomes for survivors.
The Scheme interacts with survivors to provide an outcome that can make a real difference in people's lives.
The department is committed to the success of the Scheme and developing high performing staff who provide empathic, survivor-focused, trauma-informed support.
The Service Delivery Branch is responsible for managing the end-to-end process for applications made under the Scheme.
This includes liaising with applicants, receiving and validating applications, assessing and developing recommendations based on the legislation and advising outcomes to applicants.
What you will do:Communicate effectively and sensitively with applicants, nominees, and support services of the National Redress Scheme.Self-awareness and ability to self-manage in a complex, changing environment whilst in a diverse team with high workload in a high-risk environment.Apply the National Redress Scheme for Institutional Child Sexual Abuse Act 2018, and relevant policies, procedures, and guidelines to:Check the application is valid.Conduct detailed research and analysis to correctly identify participating institution/s.Collect information from applicants.Assess the application and any supporting documentation.Provide a recommendation on Scheme eligibility.Work as a case coordinator for an applicant.Keep accurate and comprehensive records (including report writing, case notes, and official records).Advise applicants on redress legislation, policy, procedures, and payments.Resolve applicant enquiries.Provide quality control and quality assurance on applications for redress and check the work quality of others.Demonstrate empathy and understanding and communicate effectively in a trauma-informed way.Research and make decisions based on subject matter knowledge and judgement.Manage time and organise work against performance expectations.Communicate messages in a clear, concise, and articulate way.Demonstrate high level of accuracy and attention to detail in reading, writing, and talking about applications and how they are processed.Ability to work collaboratively to manage high workload in a sensitive environment.Our ideal candidate:Write, edit and proof-read.Communicate confidently and present messages in a clear, concise, and articulate way.Manage time and organise work against performance expectations.Develop and maintain stakeholder relationships.Research and make decisions based on subject matter knowledge and judgement.Understand legislation, policies, procedures, and information management requirements.Know relevant government privacy, ethics, workplace health and safety, and security protocols.Ability to interpret complex information and identify key aspects to support validation, assessment, and recommendation processes.High-level research and analytical skills to make accurate conclusions based on information and evidence.High level of accuracy and attention to detail in reading, writing, and talking about applications, their processing, and recording.Self-awareness and ability to self-manage in a complex, changing environment whilst in a diverse team with high workload in a high-risk environment.Attributes:Maintains a well-developed understanding of relevant legislation and policy frameworks.Demonstrates empathy and understanding and communicates effectively in a trauma-informed way including through letters and reports.Resilience, persistent, result-orientated, and accountable for decisions and actions.Demonstrates high emotional intelligence and ability to recognise and manage own emotions in a stressful environment.Demonstrates sound judgement and logical reasoning in decision making and is accurate when dealing with detailed information and documentation.Approachable and accessible to other team members and others.Able to work in a team environment and perform under pressure.Committed to continuous improvement.Is risk-aware and escalates issues to manager as required.Applicants are required to hold Australian Citizenship at the time of application and hold a Baseline security clearance.
Candidates who do not currently hold a Baseline must be able to obtain and maintain this level of clearance.
If you are interested in this role, please APPLY NOW or call Jane Rippingale at DFP Recruitment on or email for further information.
DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds, and people with disabilities.
In addition, DFP will provide reasonable adjustments for individuals with disabilities throughout the recruitment process.
If you identify as a person with a disability and require adjustments to the application, recruitment, selection, and/or assessment process, please advise via or and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs.
By clicking 'apply', you give consent that DFP may use your personal information to process your job application and to contact you for future employment opportunities.
For further information on how DFP processes your personal information, please review the DFP Information Collection and Privacy Policy via this link.
Do not submit any sensitive personal information in your resume.
#J-18808-Ljbffr
-
Aps5 Programs Officer
vor 2 Monaten
Canberra, Österreich Calleo Australia VollzeitAPS5 Programs Officer There are several Programs Officer positions within the Research Programs and Services Branch.Our client administers grants and delivers programs on behalf of other Commonwealth departments.The work spans the entire grants lifecycle, from program design and application management to overseeing competitive selection processes and...
-
Aps5 Guidance Officer
vor 11 Stunden
Canberra, Österreich DFP Recruitment VollzeitAPS5 Guidance Officer – multiple vacancies$55.24 per hour + super12-month contractHybrid work arrangementsBased in Deakin with 2 days WFHWeekly pay | Labour hireAbout the role:We are seeking APS5 Guidance Officers on behalf of a Federal Government Agency based in Deakin, ACT.This is a 12-month assignment, with a strong possibility of extension.The position...
-
Whs Administration Officers
vor 4 Wochen
Canberra, Österreich Chandler Macleod VollzeitGREAT OPPORTUNITY FOR A NEW YEAR START WITH APS CLIENT!Our client is seeking APS4 and APS5 WHS Administration Officers to work in a dynamic and diverse team based in Canberra.The ideal candidate will offer resilience, adaptability, and a positive attitude with a client-centric approach in a fast-paced and agile work environment.Start Date: January...
-
Whs Administration Officers
vor 4 Wochen
Canberra, Österreich Chandler Macleod VollzeitGREAT OPPORTUNITY FOR A NEW YEAR START WITH APS CLIENT! Our client is seeking APS4 and APS5 WHS Administration Officers to work in a dynamic and diverse team based in Canberra.The ideal candidate will offer resilience, adaptability, and a positive attitude with a client-centric approach in a fast-paced and agile work environment.Start Date: January...
-
Contact Centre Officer
vor 3 Stunden
Canberra, Österreich Chandler Macleod VollzeitOur client is seeking to engage a Contact Centre Officer (APS5 Equivalent).Location: MULTIPLE – Canberra & Wagga Wagga Employment: MAX TERM , 6 to 7 months with a possibility of extension Eligibility/Security Requirement: Ability to obtain BASELINE CLEARANCE Benefits: paid leaves + paid public holidays + 15.4% Super A Federal Government Department in...
-
Payroll Officers Ae4, Ae5 And Ae6
vor 10 Stunden
Canberra, Österreich the original VollzeitSecuring Australia - protecting its people.Job Vacancies Payroll Officers AE4, AE5 and AE6 (APS4, APS5 and APS6 equivalent) Job type: Business & Corporate Services Location: Canberra Category: Ongoing - Permanent Job reference: 02420232024 $81,990 - $112,037 14-Apr-2024 Description: The Organisation The Australian Security Intelligence Organisation...
-
Payroll Officers Ae4, Ae5 And Ae6
vor 10 Stunden
Canberra, Österreich Australian Security Intellegence Organisation VollzeitSecuring Australia - protecting its people.Job Vacancies Payroll Officers AE4, AE5 and AE6 (APS4, APS5 and APS6 equivalent) Job type: Business & Corporate Services Location: Canberra Category: Ongoing - Permanent Job reference: 02420232024 $81,990 - $112,037 14-Apr-2024 Description: The Organisation The Australian Security Intelligence Organisation (ASIO)...
-
Canberra, Österreich Tideri Jobbörse VollzeitFlexible working arrangements will be considered in accordance with the Department of Employment and Workplace Relations Enterprise Agreement 2024-27.APS5 Executive Assistant Canberra ACT, Newcastle NSW There are two APS5 Executive Assistant (EA) positions available in JSA.The first is located in Canberra reporting to two Deputy Commissioners.The second is...
-
Canberra, Österreich Tideri Jobbörse VollzeitGREAT OPPORTUNITY FOR A NEW YEAR START WITH APS CLIENT!Our client is seeking APS4 and APS5 WHS Administration Officers to work in a dynamic and diverse team based in Canberra.The ideal candidate will offer resilience, adaptability, and a positive attitude with a client-centric approach in a fast-paced and agile work environment.Start Date: January...
-
Tspv - 2 X Project Officers
vor 3 Stunden
Canberra, Österreich Compas VollzeitTSPV - 2 x Project Officers (JO-2412-14659)Location: Canberra, AustraliaTSPV - Project Officers (Experience level: APS4 and APS5 equivalent)This is an opportunity for someone looking to transition into the Project Management space while contributing to national cybersecurity capabilities.Are you an experienced Project Officer eager to contribute to...
-
Compas | Tspv
vor 11 Stunden
Canberra, Österreich Tideri Jobbörse VollzeitTSPV - 2 x Project Officers (JO-2412-14659) Location: Canberra, Australia TSPV - Project Officers (Experience level: APS4 and APS5 equivalent)This is an opportunity for someone looking to transition into the Project Management space while contributing to national cybersecurity capabilities.Are you an experienced Project Officer eager to contribute to...
-
Aps5 Research And Data Impact Officer
vor 5 Stunden
Canberra, Österreich Aihw Australian Institute Of Health And Welfare VollzeitPosition: Research and Data Impact Officer Classification: APS Level 5 Location: Canberra ACT I Sydney NSW I Remote Job Reference: #167_12/24 Group: Priority Populations and Capability Group Unit: Sexual and Reproductive Health Unit Salary APS5 - $83,921 - $89,887 plus superannuation Engagement Type: Ongoing | Full-time Advertised: Commonwealth...
-
Aps5 Graphic Designer
vor 2 Monaten
Canberra, Österreich Randstad Australia VollzeitAPS5 Graphic Designer6 month Labour Hire ContractAs a member of the Design team within the Exhibitions section, you will contribute to achieving the department's goals by providing graphic design expertise in the design and development of a broad range of programs, activities, events, exhibitions, and exhibits.Duties Under limited direction, conceive,...
-
Aps5 Graphic Designer
vor 2 Monaten
Canberra, Österreich Randstad Australia VollzeitAPS5 Graphic Designer 6 month Labour Hire Contract As a member of the Design team within the Exhibitions section, you will contribute to achieving the department's goals by providing graphic design expertise in the design and development of a broad range of programs, activities, events, exhibitions, and exhibits. Duties Under limited direction, conceive,...
-
Aps5 Graphic Designer
vor 2 Monaten
Canberra, Österreich Randstad Australia VollzeitAPS5 Graphic Designer6 month Labour Hire Contract As a member of the Design team within the Exhibitions section, you will contribute to achieving the department's goals by providing graphic design expertise in the design and development of a broad range of programs, activities, events, exhibitions, and exhibits. Duties Under limited direction, conceive,...
-
Aps5 Research And Data Impact Officer
vor 1 Woche
Canberra, Österreich Australian Institute Of Health And Welfare VollzeitThe AIHW's APS employee census results attest to our positive and supportive workplace culture.We are an inclusive, flexible, and productive workplace where people are treated with respect and courtesy, and diverse and unique attributes are recognised and valued.Our results also show that we achieved top ten rankings in staff engagement, communication, and...
-
Aps5 Research And Data Impact Officer
vor 1 Woche
Canberra, Österreich Australian Institute Of Health And Welfare VollzeitThe AIHW's APS employee census results attest to our positive and supportive workplace culture.We are an inclusive, flexible, and productive workplace where people are treated with respect and courtesy, and diverse and unique attributes are recognised and valued.Our results also show that we achieved top ten rankings in staff engagement, communication, and...
-
Canberra, Österreich Tideri Jobbörse VollzeitAPS5 Senior Service Desk Analyst, Canberra About the roleThe purpose of this role is to ensure the effectiveness and efficiency of IT support services to the ACIC and its external stakeholders.Key responsibilities:Ensure effective IT support services to the ACIC and its external stakeholders. Our ideal candidateTo be successful in this role, you will...
-
Aps5 Hr Advisor – Pay And Conditions, Canberra
vor 2 Monaten
Canberra, Österreich Tideri Jobbörse VollzeitAPS5 HR Advisor – Pay and Conditions, Canberra About the roleThe HR Advisor Pay and Conditions is responsible for a range of activities related to employee pay, superannuation, and terms and conditions of employment.This includes providing expert advice and guidance to staff and resolving complex pay-related enquiries.The HR Advisor Pay and Conditions...
-
Aps5 Contact Officer
vor 5 Stunden
Canberra, Österreich DFP Recruitment VollzeitWe are seekingAPS5 Contact Officerstojoin a Federal Government department located in Greenway ACT. This contract is up to 12 months, which includes paid leave and 15.4% superannuation.The Scheme is a high priority for the Government and the department, with the ongoing commitment to continually improve outcomes for survivors. The Scheme interacts with...
