Healthe Care | Engagement Manager Client Services
vor 1 Woche
Engagement Manager Client Services - Acute and Aged Care Sectors Now in our 50th year, as an employer today we focus on our people to ensure a great home/work life balance.
We play a crucial role in shaping the future of Healthcare in Australia; we offer hybrid working arrangements with opportunities to further your career, and we enjoy a working environment where our employees feel valued.
Are you a results-driven professional ready to make an impact in the healthcare industry?
Reporting to the State Manager, VIC Nursing, this exciting opportunity is perfect for a motivated individual passionate about driving initiatives while nurturing strong relationships with existing partners in the Acute and Aged Care sectors.
In this dynamic role, you will collaborate with internal and external stakeholders to convert client demand into successfully filled shifts, ensuring seamless service delivery and satisfaction across the board.
Key responsibilities include:
Maintain and develop positive relationships with major clients to ensure delivery of agreed outcomes.
Maintain positive relationships with key internal stakeholders across business/function lines to ensure delivery of agreed outcomes.
Professionally represent the company as the leading healthcare agency in Australia.
Ensure appropriate reporting and client records are maintained.
Assist with market research to understand competitor landscape.
Involvement in tender processes where required.
Work closely with internal workforce team to ensure exceptional delivery to our clients.
To be Considered:
Demonstrate exceptional engagement skills, as this role is largely around engaging and communicating with both internal and external stakeholders.
Be credible, relatable, and memorable
You will require demonstrated experience within the healthcare industry.
Significant experience with team and client engagement.
Account management experience.
Leadership qualities.
About HCA:
Healthcare Australia (HCA) is Australia's largest specialist healthcare workforce provider.
We are a large and diverse healthcare business with a strong presence in the staffing of nursing, community, medical, corporate, allied, and Crisis Response Management sectors in all States of Australia.
OUR BENEFITS
People-Centric Culture: Experience a workplace where people are at the heart of everything we do, guided by our core values.
High-Quality Product: Work with a top-notch product, ensuring your efforts are backed by excellence.
Supportive Team: Thrive in a close-knit, friendly, and supportive team environment.
Continuous Development: Benefit from ongoing training and support with access to an education allowance to nurture your skills and career.
Hybrid Work: Enjoy flexible hybrid working conditions that empower work-life balance.
Generous Leave: Access extra leave (conditions apply) to recharge and rejuvenate and a day off for your birthday.
Our Culture: We are a team working together, we never forget that we're people-focused.
We respect human relationships and aim to make a big difference in people's lives across the country.
We embrace a culture of inclusivity and we align our actions with Our Values: We are accountable | We care | We are team players | We are leaders.
Working for HCA will put you in a strategic position, with opportunities for career growth and development along with financial and non-financial benefits.
Healthcare Australia will continue to grow at exponential levels over the next few years and offers significant career advancement opportunities for the successful applicant.
This is an opportunity to make your mark within a friendly, supportive, and growing organisation.
Please apply here with your current CV and cover letter outlining your experience.
At HCA we are committed to embracing diversity and committed to providing a safe working environment.
Some roles that involve visiting clients or facilities may require you to be fully vaccinated (Boosted) with the TGA-approved COVID-19 vaccine.
The requirement for vaccination is based on the role and site where services are being provided.
If you have any questions or concerns, please contact the hiring manager.
To learn more about HCA:
Only shortlisted candidates will be contacted.
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